Key Account Manager

4 days ago

Johor Bahru, Malaysia MINDE Group Full time

Job Description:
Be the Champion of the customer and the

ustomer's
- ice throughout t

factory.Effectively communicate all customer requirements to appropriate departments. - Prepare and continually update Customer Account Development Plans for your customers and achieve agreed targets for sales and profit. - Review and act where necessary on Customer Satisfaction Survey Results. - Feedback to customer all relevant data requested in formats required by customer. - Coordinate activity of Sales Representatives (where applicable) for your customers. - Prepare and review all quotations to your customers. Coordinate approval with GM/BUM/DCS. - Travel as required to meet with customers at their locations. - Host customer visits and prepare presentations. - Follow up with customers on quotations, price feedback and price negotiations. Coordinate approvals and responses with BUM/GM/DCS. - Direct the materials sourcing team to solve problems for your customers. - Follow up on all start-up activity and hold scheduled reviews for assigned customer projects to ensure all milestones meet commitment dates. Prepare reports for customers and management. - Review and prepare all customer forecasts, budgets and targets. Obtain approval from BUM/GM. - Work with GM and materials organisation to ensure customer cost reduction programs are established and run effectively. - Facilitate customer interface with all other departments as required. - Ensure internal customer business reviews are implemented effectively to include review of P.P.V., inventory level, payment status, and other key indicators. - Any other assignment given by the superior. Job Requirement: - Excellent interpersonal skills for effective communication at all levels, including with senior management, customers at all levels of management, suppliers and factory personnel. - Strong project management, business analysis and sales skills. - Excellent English language skills, both written and verbal, - Preferably have a Degree in Business Administration/Electrical / Electronics / Mechanical Engineering with a working experience of 3 years or more in contract manufacturing in the electronics and/or plastic injection moulding industry - Knowledge of tool making or moulding will be an added advantage. Pay: RM8,000.00 - RM12,000.00 per month Schedule:

- Monday to Friday

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