Key Account Manager

4 days ago

Johor Bahru, Malaysia foodpanda Malaysia Full time

**About foodpanda**:
**About Delivery Hero**:
**About the job**:
We're looking for enthusiastic individuals to join our team and provide strategic ideas to help achieve our goals. We're hiring rockstar **Key A**ccount Manager (Sales) **to be based in Johor Bahru**. **You will have administrative duties in developing and implementing management strategies. As a Key Account Manager (Sales), you will collaborate with our other verticals of the business closely for alignment. Your insightful contribution will help develop, expand and maintain our management.

**What will you be doing?**

Tasked with the care of a portfolio of partners accounts, you will be expected to:

- Manage and expand relationships with existing clients and proactively identify further new business opportunities
- Maintain and grow the revenue of each account
- Be both data-sensitive and sales-minded
- Monitor each account's performance metrics and ensure compliance with foodpanda's operational standards
- Work with internal support functions to ensure that every deal that goes live on the platform meets quality standards
- Strong knowledge of all aspects of the foodpanda's business model and the online food ordering market

**Who are we looking for?**
- 5 - 7 years' experience within a client management role preferable
- Proven B2B sales experience would be an advantage, preferably within the areas of F&B, media, advertising and e-commerce
- Experience leading a team will also be considered an advantage
- Able to multi-task
- Outstanding knowledge of MS Office
- Good knowledge of CRM software
- Knowledge in Salesforce is a plus
- Sense of ownership and pride in your performance and its impact on company's success
- Critical thinker and problem-solving skills
- Team player with good time-management skills
- Great interpersonal and communication skills
- Enthusiastic and passionate
- A proficient communicator with experience in presenting to high level
- Able to write and communicate in English

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