Sales Administration Coordinator

5 months ago


Petaling Jaya, Malaysia ISJ Technology Sdn Bhd Full time

**Why Join Us?**
- 13th month salary and performance bonus
- Medical, Dental and Optical benefits
- Smart casual working attire
- Full Attendance Allowance
- Free Parking
- Young, vibrant and open work culture

**Job Overview: -**

**Job Requirements: -**
- Provide administrative support to sales representatives as needed.
- Proactively reach out to clients to gather feedback, address concerns, and ensure satisfaction with our products or services.
- Troubleshoot client issues and provide timely and effective solutions, escalating complex issues to the appropriate department as needed.
- Document and track client interactions, including inquiries, complaints, and resolutions.
- Provide accurate and detailed information to customers regarding product capabilities.
- Provide administrative support including managing correspondence, scheduling meetings, preparing presentations/proposals, maintaining filing systems and Company asset management.
- Assist with the preparation and documentation of Invoice / DO / PO / Quotation.
- Assist in coordinating travel arrangements, accommodations and itineraries for sales team members and technicians when required.
- Take charge of shipping arrangement and manage all import and shipping related matter.
- Perform ad-hoc job/project as assign by superior from time to time.

**Job Requirements: -**
- At least Diploma/Bachelor's degree in Business Administration, Communications or a related field preferred.
- At least 1-3 years of experience in customer service/client support role, preferably in a B2B environment.
- Strong problem-solving abilities and the capacity to remain calm and composed under pressure.
- **Excellent communication skills in English, Mandarin both written and verbal. Cantonese is a plus.**:

- Attention to detail and accuracy in data entry and documentation.
- Ability to work independently with mínimal supervision and as part of a team.

**Salary**: RM3,000.00 - RM5,500.00 per month

**Benefits**:

- Free parking
- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday

Supplemental pay types:

- 13th month salary

Application Question(s):

- How much notice are you required to give your current employer?
- Are you legally authorized to work in Malaysia?
- What is your level of proficiency in Chinese? (Scale of 1-10 for both spoken and written)
- What is your level of proficiency in English? (Scale of 1-10 for both spoken and written)
- What is your current monthly basic salary?
- What is your expected monthly basic salary?


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