Service Provisioning Specialist

1 week ago


Petaling Jaya, Malaysia Swivelt Sdn. Bhd. Full time

**Service Delivery Scope**

Service Provisioning team is a group of that handles configuration, testing and migration of customer corporate data services, validates the final delivery service and customer support for the same and provide support to the aforementioned functions
- **1st Sub-department**:Transport Networks**_

**Responsibilities**
- Layer2 Network provisioning.
- Prepare and configure Customer MUXes, including the removal or changes in configuration as per customer requirement
- Conduct technical matching with overseas partners
- Coordinate ,test and perform acceptance for partner’s circuit delivery
- Migration of end customer’s circuit and perform end to end testing
- DP Allocation, if required, for copper-based services
**Domain Knowledge & Requirements**:

- Network Monitoring, hands-on NMS Provisioning, Ethernet, SDH/Sonet, Protection scheme
- Troubleshooting Skills - End to end testing Circuit testing and troubleshooting, MUX installation and migration.
- Good understanding of Global Telecommunication / IT services
- Must have good communication skills (verbal and written)
- **Ready to work in out of office Hours shift based on project requirement including night shift (around 2-3 per month depending upon the activities) and weekend support on rotational basis.**:

- **2nd Sub-department: IP Networks** _

**Responsibilities**
- Layer3 Network provisioning
- Prepare and configure PE routers and switches
- Conduct technical matching with overseas partners
- Coordinate ,test and perform acceptance for partner’s circuit delivery
- Migration of end customer’s circuit and perform end to end testing
- Support router installation and testing at end customer premises
**Domain Knowledge requirement**
- **(**BGP, OSPF, Static - Strong knowledge and understanding of BGP routing is a must). MPLS, Cisco & Juniper PE routers (MX120, MX480, MX960 etc.).
- Knowledge and hands-on on IPsec VPN is an added advantage, SLA management & improvement plans.
- Hands-on in configuring PE routers for creation of VRF, BGP neighbours, static routes etc. Hands-on in WAN infrastructure.
- Troubleshooting Skills - Troubleshooting WAN link issues, BGP flap issues, latency issues, IPSec VPN tunnel issues etc.
- **Ready to work in out of office Hours shift based on project requirement including night shift( around 5 per month depending upon the activities) and weekend support on rotational basis.**

Pay: RM3,000.00 - RM4,500.00 per month

**Benefits**:

- Health insurance
Schedule:

- Flexible hours
- Rotational shift
Supplemental Pay:

- Performance bonus
Ability to commute/relocate:

- Petaling Jaya: Reliably commute or planning to relocate before starting work (required)
Application Question(s):

- Are you willing to on shift rotation? Example: Night / Weekend - depends on project requirements.
- Expected salary:
Notice period:
**Experience**:

- Telecommunication industry: 1 year (required)
- IP networking: 1 year (preferred)
- Transport network: 1 year (preferred)

**Language**:

- Fluent English (preferred)



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