Employee Relations Specialist

3 months ago

Kuala Lumpur, Malaysia Air Products Full time

At Air Products, our purpose is to bring people together to reimagine what’s possible, collaborate and innovate solutions to the world’s most significant energy and environmental sustainability challenges. Grow with us as we embark on building tomorrow together by being the safest, most diverse and most profitable industrial gas company in the world.

**Reimagine What’s Possible**

This position is accountable for the following end results:
1. Responsible for employment related legal and regulatory compliance within the countries supported including for HR policies, procedures and processes and responsibility for all legal and regulatory compliance within the full employee lifecycle for the countries supported. 2. Manage complex People Operations casework including dispute resolutions, disciplinaries, grievances, absence, retirement and redundancy and execution in line with local legislation of organizational restructuring and coaching and advising managers to resolve cases.
- Including workplace complaints, conducting appropriate investigations and Integrity Line complaints assigned by Global Asset Protection. Resolving cases and escalating where appropriate to the relevant corporate groups (legal, Global Asset Protection etc.).

3. Receive and respond to complex HR questions and concerns from managers and employees:

- Point of escalation and resolution for HR policy/procedure/process queries to provide accurate guidance to employees and managers.
- Well-versed on AP (Air Products) Code of Conduct, performance and behavior expectations, and progressive disciplinary philosophies. Manage with fair and consistent discipline when appropriate. Utilize discretion and consult with legal as necessary.

4. Develops core competency in HR tools and programs (Workday, LearnEx (AP's learning portal), Navex (AP’s investigations portal), local time/attendance, etc.). This role requires direct action in the MyHR case management system (Service Now) to log and track issue resolution for escalations received. 5.Providing local input and support to managers in scope on talent related actions. Provide country specific inputs as required for workforce planning, employee engagement or talent processes to COEs and/or HRBPs as required. 6.Consults with HR business partners on strategic insights which flows from the business leadership to HR partners, understands and assimilates the union strategy. Leads in the administration and completion of union or works council related activities including negotiations, grievances, union strategy management, investigations, annual contract maintenance, and compliance.

7. Develop and expedite recommendations to CoEs (Benefits, Diversity & Inclusion, Employee Experience, Learning & Development, etc.) to improve and streamline HR processes based on employee and manager experience.

8. Be the Face of HR to bring the desired employee experience to life by partnering with other HR verticals under OneHR on people practices and process execution.

We are the world’s largest hydrogen producer with over 80 years of industrial gas experience. We are hydrogen and industrial gas experts delivering safe, end-to-end solutions, investing in real, clean energy projects at scale, and driving the industry forward to generate a cleaner future.

At Air Products, we work in an environment where we put safety first, diversity is essential, inclusion is our culture, and each person knows they belong and matter. To learn more, visit About Air Products.

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