Guest Service Assistant

**SUMMARY OF THE JOB SCOPE**: Speaks clearly, distinctly, and with a friendly, courteous tone. Uses listening skills to put callers at ease and obtains accurate, complete information. Answers incoming calls and directs them to guestrooms through the telephone console or to hotel personnel or departments. Takes and distributes messages for guests, provides...

SUMMARY OF JOB SCOPE Provides in many interactions with guests and customers the first point of contact between Ixora Hotel and our guests / customers to present the most positive welcome and response. Supports the Front Desk, providing service to guests, for check in and check out, assisting guests with their needs, processing guest payments and acting as...

Assists the Engineering Manager in the supervision and co-ordination of the function of the Department through implementation of excellent standards and procedures on maintenance planning, routine maintenance, effective regular / periodic preventive maintenance programs to maximise / prolong the working life of all operating equipment, F, F & E and minimize...

DUTIES AND RESPONSIBILITIES 1. To be presented at the Porter work station which located at the lobby area and be in the lobby area to be ready to greet, assist guests, to welcome guest /visitors by open the glass doors at all times. 2. To standby at the lobby for any VVIP, VIP arrivals. 3. To ensure all signage are ready for the next 3days events and on...

The Duty Manager is responsible for assisting Senior Management in the overall day to day operations of Ixora Hotel Penang whilst on duty. At all times the Duty Manager is expected to lead by example - their behavior, speech and appearance must be without fault. Their treatment of staff must be courteous and discretionary. Their guest service standards must...

SUMMARY OF JOB SCOPE The Assistant Director of Sales (ADOS) mission is to assist the Director of Business Development to supervise the overall sales effort of the hotel, including developing new accounts, maintaining existing accounts, rate and inventory management, supervision of sales related personnel, implementation of sales and marketing strategies so...

**SUMMARY OF JOB SCOPE** Assist in handling the administrative and the operational duties of the Housekeeping Department. **DUTIES AND RESPONSIBILITIES**: - To maintain a good working relationship with all other departments. - To achieve close communication within the department. - To implement ongoing training program. - To establish a Preventive...

_**Responsibilities**:_ - Conference facilities, meeting rooms arrangement, organize and schedule appointments and meetings. - Office doors, drawers, cabinet keys, tables and labeling. - Assist in the preparation of regularly scheduled reports and filing system. - Implement clerical duties and administrative processes. - Application, preparing documents,...

Amcen Lab’s standing and expertise make the company a most valuable resource as both an analytical laboratory and as consultants to assist the client in navigating the regulatory approval process. Using international methods, standards, equipment, and guidelines, Amcen lab test products for quality control, research, vendor compliance and against...

**GENERAL JOB SCOPE** Reporting directly to the Front Office Manager, the Duty Manager is responsible for assisting Senior Management in the overall day to day operations of Ixora Hotel Penang whilst on duty. At all times the Duty Manager is expected to lead by example - their behavior, speech and appearance must be without fault. Their treatment of staff...

**SUMMARY OF THE JOB SCOPE** The Reservations Coordinator must work at all times in maximizing Ixora Hotel Penang’s occupancy potential, whilst protecting the Hotel's business mix. The Reservations Coordinator must at all times maintain a professional, yet friendly business manner in all guest and client liaison, personally, in correspondence and on the...

**SUMMARY OF THE JOB SCOPE** The Reservations Coordinator must work at all times in maximizing Ixora Hotel Penang’s occupancy potential, whilst protecting the Hotel's business mix. The Reservations Coordinator must at all times maintain a professional, yet friendly business manner in all guest and client liaison, personally, in correspondence and on the...

To assist in the daily operational activities of the retail outlet - To assume the role of sales assistant and cashier - Product consultant and explanation - Product demonstration - After sales service and advice - Able to work in Kompleks Auto World Perai **Requirements**: - Have some experience in shop/retail is an advantage - Fresh Graduates (SPM, etc)...

Responsible for planning - Organizing and developing of the overall operation of the housekeeping department in accordance with standards and guidelines along with assuring the highest degree of quality guest care is maintained at all times. - Responsible also for staffing, scheduling, training and developing staff. - Directly responsible for developing...

**Job Summary** Admin Executive work combines government relations, performs clerical duties to help an office run smoothly and efficiently. Liaises with internal and external units to carry out job tasks. Information dissemination and strategic communications advice. - **Responsibilities**:_ - Conference facilities, meeting rooms arrangement, organize and...

SUMMARY Assist Restaurant Manager in ensuring smooth operations of the sections appointed in the F&B and maximize sales, maintain food / beverage / service quality to ensure customer satisfaction. Motivate and supervise staff, while maintaining outstanding guest relations. **DUTIES AND RESPONSIBILITIES**: **1.** **Standard Performance / Responsibility** -...

Job Summary: To manage the Reservations Department/Service Centre within Front Office, all tasks, implement and supervise all SOPs are adhered to, supervise the Reservations team to respond to all enquiries, bookings efficiently and accurately, support Front Office Senior Management and Duty Managers for operations when required. The ARM is required to...

Job Responsibilities: - Provide onsite installation work - Perform maintenance of products or equipment as necessary - Handling customer relations in a professional and friendly manner - Effective communication regarding installation, diagnostic, repair and maintenance issues to the customer - Preparing and maintaining records and reports of installation...

Waiters/waitresses supply guests with food and drinks as requested. Waiters/waitresses usually work in restaurants, bars and hotels. This involves the preparation of tables, serving food or beverages and taking payments. To carry on business of one stop solution for hospitality services ranging from skills, consultation, human resources expertise and food...

SUMMARY OF JOB SCOPE: Promotes and maintains the Hotel’s image. Initiates, plans, directs, control and coordinates all physical, traditional and e-media hotel related Marketing, Public Relations & Community Involvement activities. - Works closely with the Director of Sales and Marketing on all MARCOM related matters. - Works closely and efficiently with...