Customer Experience Rep

Customer Support; Customer management; Account Creation; Basic Process Onboarding; Bookings; Inquiry; Providing Quotes; Complaint Handling; Issue Resolution; Case Management; Service Recovery; Pro-active Prevention; Tracking Education: Secondary education or equivalent Experience: One (1) years of work experience in customer service and interaction At...

**Position Summary**: - Johnson & Johnson Medtech is recruiting for a Team Leader, APAC Customer Care Centre, located in Pinnacle Sunway (KL Hub). - The CS Team Leader is responsible for leading teams of CS Coordinators for responsible market to perform transactional services to customers and other CS stakeholders. - The CS Team Leader is expected to be...

Well-known Industrial Automation Manufacturer MNC is hiring in PJ! Key Responsibilities - Responsible for managing all businesses related activities using the customer relationship management (CRM) - Salesforce - Responsible for the qualification and nurturing of sales leads which include contacting potential and existing customers to define and clarify the...

**RESPONSIBILITIES**: - To screen, classify, divert and where appropriate answer general enquiries received via phone calls. - To take messages for phone calls from REP and beneficiaries of the estate and thereafter, direct it to the respective legal advisor(s). - Arrangement of meetings for the beneficiaries/family members of the Deceased with the legal...

The Social Media Customer Care Specialist is responsible for handling customer inquiries and interactions across diverse social media platforms. Their primary goal is to effectively engage with customers, provide accurate information, resolve issues, and guide potential customers towards scheduling appointments. Key responsibilities include: - Monitoring...

**Job Responsibility** - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Assist and guide customers to place orders on our sales channels - Take the extra mile to engage and to deliver the best customer service to all of our customers. - Resolve any emerging problems that our customers might face in a timely...

**Job Description**: - To screen, classify, divert and where appropriate answer general enquiries received via phone calls. - To take messages for phone calls from REP and beneficiaries of the estate and thereafter, direct it to the respective legal advisor(s). - Arrangement of meetings for the beneficiaries/family members of the Deceased with the legal...

**About Us** Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service. **Overview**: As a Customer...

_**Looking for a career in the Banking Industry? Our Client is an International Bank looking to hire customer service advisors to support their global operations.**_ - Provide exceptional telephone customer service in a timely manner whilst maintaining healthy relations with clients. - Play a supporting role in educating our customers around products and...

**Job Details** - 2 Year(s) of Experience - Open for Fresh Graduates - PhD/Master's Degree/Bachelor's Degree/Diploma/Certificate - Others - Malaysian only - Face to Face / Video Call - Test / Assessment will be conducted **Job Requirement / Responsibility** **Responsibility**: 1. Provide quality customer support (24/7) through LiveChat and Digital channels...

**About Us** Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service. **Role...

Job SummaryWe are seeking an experienced Customer Experience Manager to oversee our customer service operations in Japan. The successful candidate will manage a dedicated team, ensuring exceptional customer service through various channels, including live chat, email, and service requests.About the RoleThis is a critical position that requires strong...

**Job Details** - Salary : Min RM 2,000 - RM 3,000 - Fixed Shift Allowance : RM500 - Contract : 1 year (view to extension based on performance) - Must be willing to work on 24-hour-rotation shift. **Responsibility** - Provide quality customer support (24/7) through LiveChat and Digital channels for our customers. - Monitor various company communication...

**Job Details** - Salary : Min RM 2,000 - RM 3,000 - Fixed Shift Allowance : RM500 - Contract : 1 year (view to extension based on performance) - Must be willing to work on 24-hour-rotation shift. **Responsibility** - Provide quality customer support (24/7) through LiveChat and Digital channels for our customers. - Monitor various company communication...

**Employer Background** Multinational pharmaceutical and biotechnology corporation **Responsibilities** - Responsible to promote company brand image and manage channel of the designated territories. - Promote and secure orders for the company's range of products. - Achieve monthly sales target and collect payment from customer in time. - Build and...

We Elevate... Your Responsibilities - To carry out market research to gain a clear understanding of customer’s requirements. - To study on competitor’s best communication practices to develop and employ efficient marketing communication techniques. - To work closely with various business lines to support development of marketing communications strategy...

FastLaneRecruit Seeks Customer Experience Manager in JapanWe are collaborating with a respected consulting firm that has over 40 years of experience delivering business and management consulting services to companies across the financial services industry. Their team of experts excels in market insights, risk management, and exposure handling, helping...

Introduction IBM offers a world-class public cloud. But what sets us and your career apart is our approach to hybrid cloud. A Sales Representative (Digital) role (what we internally call a 'Digital Sales Specialist') in IBM Cloud means a career where you're leading prospective clients towards IBM Cloud Paks and Red Hat OpenShift products. It means you'll...

**Introduction** IBM offers a world-class public cloud. But what sets us and your career apart is our approach to hybrid cloud. A Sales Representative (Digital) role (what we internally call a 'Digital Sales Specialist') in IBM Cloud means a career where you're leading prospective clients towards IBM Cloud Paks and Red Hat OpenShift products. It means...

Ensures all customer inquiries/ issues/ complaints are resolved according to the company's processes and procedures - Identifies and escalates difficult and complex issues to senior team members - Maintains a positive, empathetic and professional attitude towards customer - Enters, updates and maintains accurate information of customer interaction,...