F&b Operation Manager
7 months ago
Job Responsibilities
- Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards
- overseeing and leading a team of employees within the kitchen and restaurant operations
- Effectively managing and controlling costs associated with both the kitchen and restaurant operations
- Establish budgeting, financial forecasting, and strategies to optimize revenue and minimize expenses
- Focusing on initiatives to motivate, develop, and retain employees, which can encompass training programs, team-building activities, and recognition programs.
- Identify strategies to enhance the overall guest experience, which may involve feedback mechanisms, service training, and continuous improvement efforts.
- Preserve excellent levels of internal and external customer service
- Identify customers needs and respond proactively to all of their concerns
- Comply with all health and safety regulations
- Report on management regarding sales results and productivity
**Requirements**:
- Diploma or Bachelor’s degree in Hospitality Management or related field (preferred).
- Proven food and beverage management experience
- Working knowledge of various computer software programs (MS Office, MS Excel)
- Strong knowledge of food and beverage trends, industry best practices, and regulatory guidelines.
- Excellent leadership, communication, and interpersonal skills.
- Ability to spot and resolve problems efficiently
- Mastery in delegating multiple tasks
- Ability to manage personnel and meet financial targets
- Guest-oriented and service-minded
**Job Type**: Permanent
**Salary**: RM5,000.00 - RM8,000.00 per month
**Benefits**:
- Free parking
- Health insurance
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Petaling Jaya: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Diploma/Advanced Diploma (preferred)
**Experience**:
- Budget Control: 5 years (required)
- F&B Management: 5 years (required)
License/Certification:
- Food Handling (preferred)
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