Customer Service Assistant/executive

**Job Description岗位职责：** - 负责客户在线咨询答疑，针对客户咨询需求，提供有效解答 - 与有关部门保持良好的沟通与合作 - 在客户服务和准确信息方面超越客户的期望。 - 团队合作以实现所需的 KPI 元素和 SLA **入职要求：** -...

Company Overview R-logic is a Singapore based company established in 1999 with operational presences in Singapore, China, India, Malaysia and Indonesia. R-logic provides a full range of customer care services covering all aspects reverse logistics solutions from front end customer services to back end operations to global MNCs. Our product of services covers...

**Customer Service Executive** **Samsung Authorized Service Center (One Service Republic SDN BHD) - Sri Petaling** **RESPONSIBILITY**: - Greet and serve incoming customer - Perform various data entry - Ensure the accuracy of the data entry - Maintains data entry requirements by following data program techniques and procedures. - Maintaining internal...

**About Us** Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.my, helps millions find the insurance policy with the best value and highest coverage for them. Our core strengths are in navigating...

Salary: RM 3,500-4,500 Are you a customer-oriented professional with a passion for the beauty industry? We are a leading player in the beauty sector, and we are seeking a dedicated Customer Service Executive to join our team. If you excel in building relationships, providing top-notch service, and have a genuine interest in the beauty field, this role...

**Benefits** - Close to public transportation (LRT Kelana Jaya) - Reputable company - EPF, SOCSO and EIS contribution - Group Personal Accident Protection - Group Hospitalization Scheme - Outpatient Treatment - Dental Subsidy - Annual leave - Miscellaneous leaves (i.e Compassionate, Wedding, Examination, Calamity etc) - Compassionate Token - Birthday Gift -...

**Job Responsibilities;** - Responsible for day-to-day customer service support, including sales order entry and invoicing management. - Actively liaise with customers, factory, respective product DCs, demand planner, supply planner, finance, sales and marketing department to expedite shipment and resolve any matters that may impede customer order...

Ensure incidents are logged and updated in the helpdesk ticketing system - Learn and achieve a good understanding of product features. - Guide supplier and buyer on portal usage and process. - Provide service provisioning and training for suppliers. - To assist buyer and supplier enquiries on business/trading processes. - Response to inbound and outbound...

__ We are seeking a skilled and dedicated Customer Service Assistant to join our dynamic team. As a Customer Service Assistant, you will be responsible for providing exceptional service and support to our valued customers. This position requires strong communication skills, a passion for fashion, and a commitment to delivering an outstanding customer...

**In this Role, you'll get to**: - Validate & monitor progress of campaign entries to ensure the completion of projects and on time delivery. - Follow up closely on rejected campaign entries and update customer with the status and progress. - To support the execution of client service program to drive client satisfaction - Professionally handle high volume...

**Purpose of the role**: A Customer Service Executive’s role is to ensure a business’ customers receive outstanding support and all their needs are met. Customer Service Executives oversee the customer support department’s day-to-day functions as well as establish standards and protocols to be used by the customer service team to promote customer...

The Appointee shall be responsible for the following duties; - Assisting the Operations Manager in ensuring a smooth operational flow of work - Execute day-to-day operational activities according to requirements and KPI, ensuring close co-ordination with branches, drivers, and contractors, to obtain high customer satisfaction. - Provide sales quotations to...

The Appointee shall be responsible for the following duties; - Assisting the Operations Manager in ensuring a smooth operational flow of work - Execute day-to-day operational activities according to requirements and KPI, ensuring close co-ordination with branches, drivers, and contractors, to obtain high customer satisfaction. - Provide sales quotations to...

**Duties and Responsibilities: Customer Service Executive** - Obtains customer information by answering telephone calls professionally and responding to customer inquiries and complaints. - Researching required information using available resources. - Handling and resolving customer complaints regarding clients’ products and customer service problems. -...

**Responsibilities**: - Execute division policy and ensure full adoption and comply with workflow or standard operation procedures - To efficiently handle inbound and outbound customer call inquiries to ensure customer satisfaction by providing excellent Customer Services. - To respond in a professional and timely manner to any customer query/complaint and...

**Position: Customer Service Executive** **Salary: RM 2000 - RM 2500 (Depending on experience)** **Working Location: Petaling Jaya** **Tenure: 6 months (Renewable basis/Converted to permanent)** **Job Descriptions** - **Professionally and accurately handling inbound calls from customer pertaining to the company products and services inquiries and...

Resolve customer issues and complaints professionally; - Communicate with Sales Team for order verification; - Support ordering status including expediting orders, change orders, goods return, delivery status and to resolve discrepancies if any; - Ensure invoice, credit and debit note are issued on timely manner; - Any other duties to be assigned from time...

Position Title: Branch Manager Location: Sunway Pyramid Working days: 6 days in a week Working hours: 10:30am - 7:30pm **Salary**: 2800 - 3500 (Basic + KPI + Shopping Mall Allowance) **Requirement** - Required language(s): English, Bahasa Malaysia. - Effective oral and written communication skills - Flexibility, goal-oriented and highly organized - Prior...

Position : Customer Service Executive Work location : Petaling Jaya, Selangor Industry : Paper Merchant Company (Printing, Packaging, Publishing and stationery) Salary range : RM 2,500 - RM 3,500 **Responsibilities**: - To attend customers enquiries and handle customers’ complaints to ensure complaints are promptly addressed within the departmental...

**Job Purpose** Interact with customers to address their concerns, answer their questions and assist them with their needs. **Responsibilities**: - Resolve product or services problems by being a detective - clarifying and understanding customer complaints, determining the cause of the problem expediting correction or adjustment, and following up to...