Customer Service Agent

**Responsibilities**: - Primarily act as the interface between buyer and seller via various contact channels, setting realistic expectations, resolving fulfillment related problems and providing support to the customer ensuring a high level of satisfaction. - Primarily handle inquiries via social media platforms pertaining to orders, payments, shipping,...

Provide timely and accurate responses to users inquiries, addressing their questions, concerns, and technical issues related to products, services, or policies. - Demonstrate in-depth knowledge and understanding of the organization's products knowledge, services, and community guidelines to effectively assist customers and ensure compliance. - Troubleshoot...

**Job Brief**: **Responsibilities**: - Setting realistic expectations, resolving fulfilment-related problems and providing support to the customer, ensuring a high level of satisfaction. - Primarily handle inquiries via various channels & platforms about orders, payments, shipping, vouchers, etc. from both seller and buyer through native channels or...

**Customer Service Agent** - Full Time position - Training is provided - Basic Salary from RM2300- RM2,500 ( based on highest education level and relevant working experience) - Contract: 12-months (renewable for another 1 year depends on performance) - Fixed attendance allowance: RM 200 - Working Location : Bangsar South, Kuala Lumpur - Working days: 5 days...

**Customer Service Agent** - Full Time position - Training is provided - Basic Salary from RM2300- RM2,500 ( based on highest education level and relevant working experience) - Contract: 12-months (renewable for another 1 year depends on performance) - Fixed attendance allowance: RM 200 - Working Location : Bangsar South, Kuala Lumpur - Working days: 5 days...

**Customer Service Agent** - Full Time position - Training is provided - Basic Salary from RM2300- RM2,500 ( based on highest education level and relevant working experience) - Contract: 12-months (renewable for another 1 year depends on performance) - Fixed attendance allowance: RM 200 - Working Location : Bangsar South, Kuala Lumpur - Working days: 5 days...

**Customer Service Agent** - Full Time position - Training is provided - Basic Salary from RM2300- RM2,500 ( based on highest education level and relevant working experience) - Contract: 12-months (renewable for another 1 year depends on performance) - Fixed attendance allowance: RM 200 - Working Location : Bangsar South, Kuala Lumpur - Working days: 5 days...

**Customer Service Agent** - Full Time position - Training is provided - Basic Salary from RM2300- RM2,500 ( based on highest education level and relevant working experience) - Contract: 12-months (renewable for another 1 year depends on performance) - Fixed attendance allowance: RM 200 - Working Location : Bangsar South, Kuala Lumpur - Working days: 5 days...

Job Description: **Requirements**: - Previous experience in sales and/or customer service - Excellent face to face and phone communication skills with customers - Fluent in Chinese - Ability to build and nurture relationships with customers, clients, and agents - The ability to manage a diverse range of tasks - A fluency in English, both verbal and...

**Customer Service Specialist** for VIRTUAL OFFICE / SHARED OFFICES. Job role: **Requirements**: - Previous experience in sales and/or customer service. Min. 2 years. - Excellent face to face and phone communication skills with customers - A fluency in English, both verbal and written - Fluent in Mandarin Chinese - Ability to build and nurture...

**Job Summary** To attend to inbound calls - inquiries, problems, and complaints from customers to resolve issues, providing excellent contact resolution, and performing outbound calls when necessary. **Responsibilities**: - An inbound customer service agent plays a significant role in building a brand's reputation. - Primarily handle inquiries from both...

**Job Summary** To attend to inbound calls - inquiries, problems, and complaints from customers to resolve issues, providing excellent contact resolution, and performing outbound calls when necessary. **Responsibilities**: - An inbound customer service agent plays a significant role in building a brand's reputation. - Primarily handle inquiries from both...

**Job Summary** To attend to inbound calls - inquiries, problems, and complaints from customers to resolve issues, providing excellent contact resolution, and performing outbound calls when necessary. **Responsibilities**: - An inbound customer service agent plays a significant role in building a brand's reputation. - Primarily handle inquiries from both...

Our client is Virtual Office/Shared Offices industry and they are looking for Customer Service Specialist. They are located in Bangsar South. **BENEFITS**: - Next to LRT, 5-day week, performance bonus, medical, insurance, training, etc **JOB DESCRIPTION**: - Attend to clients in regard to the office requirements, anything from helping them with printer,...

Our client is Virtual Office/Shared Offices industry and they are looking for Customer Service Specialist. They are located in Bangsar South. **BENEFITS**: - Next to LRT, 5-day week, performance bonus, medical, insurance, training, etc **JOB DESCRIPTION**: - Attend to clients in regard to the office requirements, anything from helping them with printer,...

**POSITION TITLE**:Customer Service Agent (Kuala Lumpur) **CONTRACT DURATION: 6** Months **SALARY**:Up till RM2,500 / Per Month **WORK LOCATION**: Jalan Pantai Baharu, 59100. Kuala Lumpur. **WORKING HOURS**:Monday - Sunday | 08:00AM - 10:00PM (Rotational Shift - 2 Days Off / Per Week) **JOB DESCRIPTION** **KEY ACCOUNTABILITIES**: - Responsible to...

**Job Summary**: - Assist customers with order placement using magento CMS platform, product inquiries, and order-related issues. - Provide optimal suggestions to customers to purchase other relevant products that would be beneficial to customers and (or) enjoy maximum benefit of any ongoing campaigns and promotions in TWS website. - Provide guidance on...

**Responsibilities**: **Operations Management**: - Support Operations Manager to ensure business KPIs are met. - Ensure all relevant communications, KPIs record, data and reports are updated and recorded for reference. - Conduct need analysis to identify areas of improvements and propose recommendations to the management. - Perform audits to ensure business...

**Job Summary**: - Providing accurate information and resolving customer issues related to digital banking products and services. - Maintaining a high level of product knowledge to effectively support customer needs. - Ensuring timely and accurate documentation of all customer interactions in the company's CRM system. - Meeting or exceeding productivity and...

**Job Summary**: - Providing accurate information and resolving customer issues related to digital banking products and services. - Maintaining a high level of product knowledge to effectively support customer needs. - Ensuring timely and accurate documentation of all customer interactions in the company's CRM system. - Meeting or exceeding productivity and...