Technical Troubleshooting Agentmandarin Speaker

**Role**:Mandarin Language Expert **Timings**:Rotational Shifts (Permanent) **Industry**:IT-Software / Software Services **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Non-Voice Key Skills: Technical Support technical solutions - As a technical troubleshooting agent, your primary responsibility will be...

So what will you be doing as a Technical Troubleshooting Agent? **Your Responsibilities** - Accountable for closing customer inquiries regarding company products/services, customer' accounts and provide additional clarifications as requested by customers. - Responsible for adding/updating/reviewing rich media functionality in Ads. - Creates layout...

**Responsibilities**: - Through community and social media, build relationships with community contributors to provide a delightful self-help experience and support that scales - Manage International Community in designated language, including: recruiting new experts, regularly - engaging with current experts, managing experts’ statuses, share appropriate...

**Responsibilities**: - Through community and social media, build relationships with community contributors to provide a delightful self-help experience and support that scales - Manage International Community in designated language, including: recruiting new experts, regularly - engaging with current experts, managing experts' statuses, share appropriate...

**Role**:Customer Service Executive -Technical **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Semi-Voice - Technical Support Representative - Enterprise Team (Native Korean & Native Japanese) Location: Bangsar, Malaysia (Native Japanese or Native...

**Role Purpose**: **Responsibilities**: - Troubleshoot and resolve technical issues. - Escalate issues to the appropriate level of support as needed. - Document all customer interactions in the ticketing system. - Maintain a high level of customer satisfaction. - Keep up-to-date on new IT products and services. Collaborate with other members of the IT team...

**Role Purpose**: **Responsibilities**: - Troubleshoot and resolve technical issues. - Escalate issues to the appropriate level of support as needed. - Document all customer interactions in the ticketing system. - Maintain a high level of customer satisfaction. - Keep up-to-date on new IT products and services. - Collaborate with other members of the IT...

Junior 1-3 in tech support role -Native/non native - Fluent in Korean: able to provide technical support to Korean partners with high proficiency on business writing - English Language: needed because the team and Google PM + Google Engineers we work with can only speak/write English -Troubleshooting Skills: Able to review and understand code written in...

**The Technical Support** responds to basic and routine inquiries of a technical nature including hardware/software, or other designated client products. This position assists external users of the client's technical products or services by answering questions and solving problems involved in their use. **Essential Functions/Core Responsibilities** - Assist...

Role: Technical Lead Client: Insurance Working Mode: On Site **Job Type**: 12 months contract based & Renewable/Extendable Job Location: Jalan Ampang, Kuala Lumpur Experience: More than 7 years of experience as software engineer or similar role Open for locals Malaysia Citizen Only that can speak Mandarin **JOB DESCRIPTION** - Determining project...

_Our client, an International BPO is on the lookout for L1 Technical Support Representatives, who are fluent in Japanese (N3 and above). As a technical support representative, you will be part of a team that helps our client's customers with their enquiries. You will use your system knowledge and customer service skills to provide solutions and guidance to...

**Responsibilities**: - Roles and Responsibilities for IT Customer Service (Mandarin speaker)- Mandatory to Speak, Read and Write Mandarin - Need to understand the requirements, communicate and need to assist our Technical Team - Need to manage Incidents for the Group, within SLA - Provide professional, technical and service to Soc analysts - Maintain...

**Responsibilities**: - Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems. - Respond to service, product, technical, and customer - Proactively assist internal or external businesses and end users to avoid or reduce problem occurrence. -...

Hiring for Native Thai speaker Minimum of 1 year into Thai customer care - Good communication in Thai and English - Help customers with issues related to service, troubleshoot on the customer behalf and solve the customer problem - Position is open for both Malaysians and thai who are native in thai Speaking. **Job Types**: Full-time, Contract Contract...

**Whom we seek?** - Minimum Diploma in IT/Engineer/Science or Computer. - Fresh Graduates are welcome to apply. **What is you job tasks?** - Responds to customer technical problems/issues related to hardware and networking via phone. - Assists customers by diagnosing problems and providing resolutions for technical service. - Uses troubleshooting techniques...

**Role**:Customer Service Executive -Technical **Timings**:Rotational Shifts (Permanent) **Industry**:Other **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Semi-Voice Key Skills: Customer Service Technical Technical Support Technical support Customer service advisor Customer Care customer support Technical...

**Position Title: Customer Support — Vietnam Speaker** **Working Location: Kuala Lumpur** **Tenure: 1 year contract / Renewable basis** **Salary: Rm 3800- RM 5000** **Working Hour: Rotational Shift Basis** **Responsibilities**: - Act as point of contact provide consultative support on agencies and advertisers accounts. - Drive advertiser...

[1] Assistant Programmer / Coder Managing PI server and PI-AF coding development for PGB GPU Technical Centre digitalization programs and projects. The work involves code replication, modelling and simulations for newly configured digital programs. [2] Documentation / Narrative writer Develop documentation and narrative for the written PI-AF code for ease...

**About TCS**: A purpose-led organization that is building a meaningful future through innovation, technology, and collective knowledge. We-re #BuildingOnBelief. **Please find the job description below.** **Job Title**: IT Service Desk (English + Japanese (Native Speaker)) **Location**:Kuala Lumpur, Malaysia **Key Responsibility areas /Eligibility...

**ob title - Helpdesk Representative - Mandarin Speaker** **Location - Kuala Lumpur, Malaysia** **Duration - Permanent Full Time** **Open for expats** **Requirements**: - Responsible for resolving staff and customer technological questions that need technical support. - Excellent written and verbal communication skills - Able to clearly communicate...