Executive, Field Sales
7 months ago
**Job Descriptions**:
- Develop and maintain strong existing customer relations and loyalty through ensuring customer satisfaction
- Respond to customer enquiries/complaints
- Manages a defined portfolio of potential customers and wins them for a lasting business relationship with DGF
- Responsible for establishing customer profiles and customer needs.
- Highlights to Area Sales Manager / Branch Manager on observations of market dynamics for example competitors’ behavioural patterns
- Provide specific advise / information to managers to facilitate business performance review and evaluation.
- Develops sales plan/strategy/activities to achieve target budgets.
- Responsible for conducting high quality presentation of the entire range of standardized products to customers
- Establish and present customized offers to customers
- Negotiate with customers on contractual terms of service provision that is aligned to corporate sales policy and procedures
- Report activities, quotes, sales calls and other information through customer database system e.g. ISELL
**Job Requirements**:
- Bachelor’s Degree in any field.
- Minimum 2 years’ experience in Freight Forwarding Sales.
- Able to be Customer-Centric, strong communication skills and aggressive character to engage with customers.
- Capable to be resilience, proactive and have positive mindset to adapt the fast-paced environment.
- Excellent negotiation skills
- Ability to present well to customers.
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