Client Servicing Executive

6 months ago


Bandar Sunway, Malaysia Credit Bureau Malaysia Sdn Bhd Full time

**Responsibilities**:

- Responsible for all billing related function and issues.
- Responsible for all CBM Membership creation
- Provide advisory service to public and members of the bureau with regards to credit report and rating understanding.
- Build and maintain the relationship with the existing members.
- Provide training to member on CBM system and report understanding.
- Participate in scheduled events and roadshows
- Secretariat for all Operations related meetings and discussions.

**Requirements**:

- A recognized Degree or Diploma.
- Strong communication, interpersonal and analytical skills with a meticulous and accountable approach to work.
- Ability to multi-task, work proactively and thrive in a small team environment.
- Ability to perform well to achieve task objectives under pressure of tight timelines.
- Good oral and written English / Bahasa Malaysia (proficiency in Mandarin is an added advantage).
- Experience in customer service oriented environment
- Excellent interpersonal and communication skills
- Possess excellent listening, rationalization and problem-solving skills

**Job Types**: Full-time, Permanent, Fresh graduate

**Salary**: RM1,500.00 - RM3,500.00 per month

**Benefits**:

- Flexible schedule
- Health insurance
- Maternity leave
- Parental leave

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to Commute:

- Bandar Sunway (preferred)

Ability to Relocate:

- Bandar Sunway: Relocate before starting work (preferred)



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