Executive, HR Shared Service

9 months ago


Kuala Lumpur, Malaysia Hong Leong Bank Full time

If you are looking to excel and make a difference, take a closer look at us

Job Purpose Summary- Responsible to provide excellent service delivery to RM through a broad spectrum of administrative functions including on-boarding (new hires), employee life-cycle (confirmation and transfers), off-boarding (resignation and retirement), recruitment related invoices and systematic tracking of all activities. All these whilst adhering to the SLA agreed between both parties.-
- Work closely with Manager and team members to achieve agreed SLA-
- To carry out any other duties as directed by ManagementKey Responsibilities and Accountabilities-
- Handles internal checks and external background checks- Issuance all types of letters (e.g. staff confirmation, contract due, promotion salary increment, retirement from employment, deceased)- Staff resignations until issuance of Acceptance of Resignation letters- Staff transfer letters (both Management transfers or staff request) and secondment letters- Practice quality in all aspects of the job to ensure internal staff satisfaction- Process daily / weekly / monthly tracking of all activities mentioned above- Ensure accurate updating of daily activities in Master Tracker- Ad-hoc recruitment related admin functions from on-going projects- Ad-hoc staff movement, department re-organization related tasks- Ad-hoc promotion, off-cycle increment, re-designation, conversion and other related tasks- Handles all negative pay cases until issuance of LOD by external lawyers (and legal suit, if any)- Continuously strive to achieve and exceed agreed productivity and KRA targets- Provide prompt solutions to staff inquiries within the agreed turn-around-time

Job Requirement- Fresh Graduate/ Diploma/ Degree Holders- At least one year relevant working experience in Recruitment Admin or HR Shared Service field- Ability to read, write and speak fluently in English and Bahasa Malaysia- Able to articulate well-
- Good analytical and problem solving skills- Applicant must be willing to work in Pusat Bandar Damansara, Kuala Lumpur
- About Hong Leong Bank_
- We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China._
- We seek to strike a balance between diversity, inclusion and merit to achieve our _
- mission of infusing diversity in thinking and skillsets into our organisation._
- are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. _
- Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation._



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