HR Shared Services

4 months ago


Kuala Lumpur, Malaysia Agensi Pekerjaan Ideal Reliance Sdn Bhd Full time

**Direct Responsibilities**:

- Act as a resource in responding to queries from new employee, hiring managers, and other stakeholders throughout the onboarding process.
- Gather all paperwork requirements related to new hires in the assigned geography, including contracts and non-disclosure agreements.
- Ensure all new hire compliance requirements, onboarding paperwork is complete and properly document evidence of compliance requirements met for future audits.
- Create and keep updated a contact directory of stakeholders, associated to the on-boarding processes for assigned geography.
- Provide new hires with details about the company and other administrative requirements such as parking information, work schedules, and dress codes.
- Creating presentation, schedule, host and facilitate Week 1 new hire induction sessions each week and disseminate HR/Payroll/Benefits information.
- Ensure that all Induction content and documentation is correct, current, and complete at all times.
- Coordinate, communicate and follow-up with internal stakeholders - Onboarding Operations, Talent Acquisition, HR Business Partners, Records Management, and Payroll departments to ensure smooth processes throughout onboarding of the employee.
- Perform reconciliations and cleanup of historical Onboarding records as applicable.
- Identifies potential problems and escalates as appropriate.
- Work with management to gather data, and analyze to identify opportunities for process improvements.
- Support Data Integrity initiatives in Workday and other HR systems as applicable.

**Required Skills, Knowledge and Abilities**
- 1-2 years of experience in a HR support or an administrative or client services role.
- Graduate Diploma or bachelor’s degree in Human Resources or Social sciences background.
- Customer focused with the ability to provide remote HR support via a Global HR Center.
- Excellent written and verbal communication skills.
- Strong inter-personal skills.

**Preferred Skills, Knowledge and Abilities**
- Working knowledge of Microsoft packages including Teams, Word, Outlook, Access, Excel.
- Familiarity with customer service environment and ability to meet identified targets, KPIs and SLAs.
- Knowledge of Workday system and understanding of the onboarding process will be an added advantage.

**Other Requirements**:

- **Contract duration**: 12 months
- **Salary (Monthly)**:MYR 3,500.00 per month
- **Other Allowances (Shift Allowance)**: MYR35.00 per day
- **Rotation/Work Schedule**: MENATI Shift (12pm - 9pm) / Monday - Friday
- **Location**: Kuala Lumpur

**Job Type**: Contract
Contract length: 12 months

Pay: Up to RM3,500.00 per month

**Benefits**:

- Health insurance
- Opportunities for promotion
- Professional development

Schedule:

- Evening shift
- Monday to Friday



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