Global Support Analyst

**Role Description** This is a full-time on-site role for a **Global Test Centre Support Analyst** located in WP. Kuala Lumpur. As a Global Test Centre Support Analyst, you will be responsible for providing technical support, troubleshooting, and customer support to our clients. This role involves collaborating with various teams to ensure smooth testing...

Assess the severity of support cases and allocate resources accordingly. - Document support cases thoroughly and prioritize them based on urgency. - Monitor support queues and ensure timely resolution of issues. - Escalate complex issues to Level II Analysts or the Support Manager. - Identify opportunities for process improvements and recommend changes. -...

IPC is a fintech company that focuses on the human element. Having global presence, we support local markets with cutting edge cloud-based trading communications and managed connectivity. Through our portfolio of communications and connectivity solutions, we focus on solving business challenges and adapting to regulatory changes in the fast-paced global...

**About us** Ikon Science is a global provider of geopredictive and knowledge management software and solutions to optimize subsurface discovery and production. For over 20 years, Ikon’s dedicated service-minded teams have applied deep scientific expertise and technology innovation to help customers extract more actionable knowledge from sophisticated...

About Company: amIT Global Solutions (AGS) is an Information Technology Services and Solutions provider headquartered in Singapore provides complete IT Services, Enterprise Solutions, IT Outsourcing, IT Consulting, Managed Services and Business Process Outsourcing. We have highly qualified team of vibrant experts in wide range of technology and solutions in...

**Client Background**:IT- Financial Services **Industry**:IT- Financial Services **Location**:KL **Headcount: 5 headcounts** **Tenure**:Permanent **Remuneration**: - ** **Responsibilities**: - Owns the responsibility to produce, manage (breakdown and summarize), analyze and present reports related to compensation and headcounts for global regions. -...

**Some careers have more impact than others.** If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC’s...

**GENERAL SUMMARY**: Duties and Responsibilities: - Identify severity of case by asking the right questions, analyzing and allocating the case appropriately based on its severity. - Provide resolutions by identifying systematic problems, researching answers; guiding test center administrators through the corrective steps. - Document details of cases and...

**Position: Business Analyst Treasury Consultants** We need mostly hands-on client-facing treasury consultants who are familiar with working on treasury systems.  We need folks with Treasury domain knowledge. Here is the job description we share with Consulting companies. Timeframe is ASAP Summary Job Description 1.       Execute professional...

**About Infor** We are proud to serve more than 68,000 companies worldwide. Infor is a standalone subsidiary of Koch Industries, Inc., which has annual revenues of over $110 billion. **Position Summary** **Your Responsibilities Include**: - Serves as primary support liaison between company and customer and documents incidents in required tracking...

Finance Operations Global Analyst A Finance Operations Global Assistant is primarily responsible for posting various financial transactions to the general ledger and reconciling accounts. In addition, the Finance Operations Assistant will prepare various reports to provide to management. This team member will also be required to assist with special projects...

Minimum of 5 years of related experience Proven experience with BI technologies such as Tableau, Cognos Analytics, Sisense Demonstrated experience in working in large scale global Reporting Teams Involvement in at least one major BI implementation as a BI System Administrator / BI Analyst / BI Developer / Systems Analyst capacity Good business analytical...

**RESPONSIBILITIES** A cybersecurity analyst protects company hardware, software, and networks from cybercriminals. The analyst's primary role is to understand company IT infrastructure in detail, to monitor it at all times, and to evaluate threats that could potentially breach the network. **RESPONSIBILITIES** **To support regional operation**: -...

**What we’re looking for**: - Penultimate year Undergraduate/Master’s student with outstanding academic achievement - Mathematics, engineering, statistics, or programming background would be advantageous - Strong interest in global financial markets and factors that impact them - Extensive Excel and modeling skills - Strong quantitative and analytical...

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At **Citi**, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training...

**RESPONSIBILITIES** A cybersecurity analyst protects company hardware, software, and networks from cybercriminals. The analyst's primary role is to understand company IT infrastructure in detail, to monitor it at all times, and to evaluate threats that could potentially breach the network. **RESPONSIBILITIES** **To support regional operation**: -...

Production Support Analyst You will be a member of a critical team who - Supporting Incident & Problem Management - analysis, investigation, diagnosis and problem solving to identify, troubleshoot and resolve production issues. - Release & Change Management - support testing and release process for production fixes. - Service Transition - facilitate the...

**Job Title **:Technical Support Analyst **Max salary**:RM7500 **Location**: Kuala Lumpur. **Experience range**: 3-5+ years **Job Description (JD)**: - Manage and lead a team to ensure project(s) and support is provided in proactive, timely and effective manner. - Constantly manage communication and relationship with Leads, direct supervisor and peers. -...

Company: Knight Frank Asia-Pacific Location: Menara Southpoint, Mid Valley, Kuala Lumpur **Job Type**: Full-Time **Scope** Knight Frank is seeking a talented, driven and detail-oriented Analyst to join our _Shared Services Centre_ within the Global Capital Markets team. Our Headquarters is in Singapore and we are looking to grow the team in Kuala Lumpur...

**Position: Business Analyst Treasury Consultants** We need mostly hands-on client-facing treasury consultants who are familiar with working on treasury systems. We need folks with Treasury domain knowledge. Here is the job description we share with Consulting companies. Timeframe is ASAP Summary Job Description 1. Execute professional services contracts by...