Mandarin Technical Customer Support

Location: KL Sentral, Kuala Lumpur - Shift: 9:00am to 18:00 pm (Monday to Friday) **Overview** So what will you be doing as a Technical Troubleshooting Agent? **Your Responsibilities** - Accountable for closing customer inquiries regarding company products/services, customer's accounts and provide additional clarifications as requested by customers -...

**Position**: Gaming Customer Support Company Background: Global BPO Company Location: Kuala Lumpur Tenure: Permanent **Remuneration**: - RM4,400(Basic) - Up to RM500 (KPI Allowance) - Up to RM200 (Shift Allowance) **Contact details**: Shunta Takai / EPS Consultants Malaysia **Job Summary** As a Mandarin-Speaking Customer Support representative, you...

**Responsibilities**: - Diagnosing and resolving technical issues reported by customers or end-users. - Providing customer support and assistance through various communication channels. - Documenting and tracking reported issues, troubleshooting steps, and solutions. - Acquiring in-depth product knowledge and staying updated on new features and updates. -...

pertaining to PCs, Laptops, and related products and services. - The position will require you to support the Hong Kong and Taiwan contact center in spoken and written English, Mandarin, and Cantonese. - Operational hours are currently 9am to 6pm Mondays to Fridays however, working towards 24/7 in the future. Skill Requirements: - Minimum SPM with good...

Technical Support Specialist (Mandarin speaking) **What We Do** At Coda, we break down barriers between publishers and their audiences by thinking outside of the app. Coda is trusted by 300+ top digital content publishers - including industry giants Activision Blizzard, Bigo, Electronic Arts, Riot Games, and Zynga - to grow revenue, profit margins, and...

Role Summary Major Areas of Accountability:- Work closely with other local and overseas teams to provide exceeded and seamless customer experience- Log and classify all queries, requests and actions accurately. Track resolution progress and proactively call customers with a status update or resolution if queries cannot be resolved on initial interaction.-...

**Responsibilities**: - Provide high-quality technical support on Coda's platform to our users, in-house developers, and partners across the globe through various communication channels. - Monitor, handle, and resolve technical and functional queries from key stakeholders across all regions and geographical locations. - Managing multiple cases at one...

Position: Customer Support - Mandarin Location: Petaling Jaya Working hours: 7:30 AM - 4:30 PM Working days: Monday to Friday **Salary**: Up to RM8,000 **Requirements**: - Able to speak, read and write in Chinese (simplified and traditional) - SPM and above - Has customer service experience preferred **Responsibilities**: - Understand customer needs,...

WE ARE HIRING MANDARIN CUSTOMER SUPPORT! Basic Salary RM 5,000 - RM 6,000 (Salary Package include Allowance) Working Hours : Rotational Shifts Working Location : Cyberjaya Responsibilities: Provides meaning-for-meaning interpreting Follows interpreter protocols as per training, policies, and procedures Follows all policies and procedures related to...

**Title: Technical Support Engineer** **Mandatory Skills**: - Hands-on experience with Cisco networking technologies such as IOS-XR Router, IOS-XE, and Cisco routing products (ASR 9K, ASR9xx, NCS). - Proficiency in industry-standard routing protocols (BGP, OSPF, IS-IS), MPLS, MPLS L2 VPN, MPLS L3 VPN, QoS, and basics of multicast. - Experience with...

We are seeking a dedicated and fluent Mandarin-speaking individual to join our team as a Chat Support Representative. As a Chat Support Representative, you will be responsible for providing exceptional customer service and technical support to Mandarin-speaking users via chat platforms. This role requires excellent communication skills, problem-solving...

Position: Technical Support Executive for Tracking and MCPTT Products (Kuala Lumpur, Malaysia) We are looking for a development-oriented and proactive Technical Support Executive junior team member to join Tramigo’s team in Kuala Lumpur. This new role is a great fit for you if you’re open-minded, passionate about learning new technologies, and eager to...

**Job Title**: Mandarin Speaker (Freshers to 3 Years Experience) **Location**: [ KL And Penang ] **Salary**: 4,500+Shift allowance + KPI MYR per month **Shift**: Night Shift & Rotational Shifts **Working Days**: 5 Days a Week **Key Responsibilities**: - Provide high-quality customer support in Mandarin, addressing inquiries and resolving issues...

**Job Description**: - To understand overall technical support ticketing process and procedure. - Complete technical tasks and assignment according to ticketing system. - Track ticket status and make sure no missing SLA (service level agreement) complaints. - To prepare daily and detailed technical support reports to customers. - Updating daily and weekly...

**Position**: IT Customer Support (Mandarin / Cantonese) Company Background: Global BPO Company Location: Kuala Lumpur Tenure: Permanent **Remuneration**: - RM4,100(Basic) - RM500 (KPI Allowance) **Contact details**: Shunta Takai / EPS Consultants Malaysia **Job Summary** As a GDC Agent, your main job is to provide top-notch customer support for the...

**Responsibilities**: As a technical support representative on the Enterprise team, you'll handle a broad range of customer cases for Workspace clients. You'll gather information from customers, troubleshoot technical and account issues, and escalate cases as needed. 3. Deliver a consistent high level of customer service. 4. Ensure correct representation...

**Responsibilities**: As a technical support representative on the Enterprise team, you'll handle a broad range of customer cases for Workspace clients. You'll gather information from customers, troubleshoot technical and account issues, and escalate cases as needed. 3. Deliver a consistent high level of customer service. 4. Ensure correct representation...

**Position Overview**: We are currently seeking a motivated and fluent Mandarin speaker to join our team as a Bilingual Chat Support Representative. In this role, you will be responsible for delivering exceptional customer service and technical support to our Mandarin-speaking clients through various digital channels, primarily chat. **Key...

Technical Customer Support Executive (Cantonese) **About us** LSEG is one of the world's leading providers of financial markets infrastructure and delivers financial data, analytics, news and index products to more than 40,000 customers in over 170 countries. We help organisations fund innovation, manage risk and create jobs by partnering with customers at...

Technical Customer Support Executive (Cantonese) **About us** LSEG is one of the world's leading providers of financial markets infrastructure and delivers financial data, analytics, news and index products to more than 40,000 customers in over 170 countries. We help organisations fund innovation, manage risk and create jobs by partnering with customers at...