Command Centre Officer

3 weeks ago

Petaling Jaya, Malaysia Park Assist Asia Sdn Bhd Full time

PARK ASSIST ASIA is looking for an experienced Control Room Officer to help secure client assets through the surveillance of our CCTV, and communication network.

The Control Room Officer will be expected to monitor, identify, document, and investigate any inconsistencies that pertain to the safety and security of employees, facilities, products, cash, property, and any other assets.**Responsibilities**:_
- Working night shift from 10.00 pm until 7.00 am.
- Monitor CCTV and report any unusual activity to the Operation & Site Executive/Head of Department.
- Respond promptly to radio checks and keep accurate records of all communication.
- Keep a record of any incidents and report them to the Duty Security Officer.
- Monitor vehicle and staff movements via our geolocation software.
- Issue field visit-related equipment to staff on the instruction of the Operations Executive / Manager.
- Report any alarm activation to the Duty Security Executive/Manager/Head of Department.
- Monitor the external security situation and provide the best routes and road status to company drivers.
- Manage the main switchboard, answer all the calls, and direct them to the right department promptly and courteously.
- Identify and recommend changes to improve our security operations.
- Any other duty as directed by the Operation Team.
- **Job Requirements**:_
- SPM qualification with relevant experience,
- Excellent communication and writing skills in **English and Bahasa Malaysia,**:

- Knowledge of security and safety,
- Physically fit,
- Pleasant personality,
- Proficient with paperwork, scheduling of staff, and writing incident reports,
- Good with computer skills and knowledge of MS Office (PowerPoint, Word & Excel)
- Possess exceptional communication skills,
- Demonstrated rational and logical thinking; ability to creatively and quickly find solutions to problems,
- Proven ability to manage personnel, delegate, and follow-up; must be able to “multitask”,
- _**Priority for applicants who can join at short notice.**_

**Job Types**: Full-time, Permanent

Pay: RM1,500.00 - RM2,000.00 per month

Schedule:

- Day shift
- Early shift
- Night shift

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Petaling Jaya: Reliably commute or planning to relocate before starting work (preferred)

**Location**:

- Petaling Jaya (preferred)

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