Call Center Officer

**MyEG subsidiary, MyAssist is currently has a vacancy for Call Center Operator role to accept inbound calls from customers regarding roadside emergencies & notify our technicians to assist them.** **Responsibilities**: - Handling inbound calls from customers seeking roadside assistance - Clarify with the customer regarding their current location & the...

**MyEG subsidiary, MyAssist is currently has a vacancy for Call Center Operator role to accept inbound calls from customers regarding roadside emergencies & notify our technicians to assist them.** **Responsibilities**: - Handling inbound calls from customers seeking roadside assistance - Clarify with the customer regarding their current location & the...

**MyEG subsidiary, MyAssist is currently has a vacancy for Call Center Operator role to accept inbound calls from customers regarding roadside emergencies & notify our technicians to assist them.** **Responsibilities**: - Handling inbound calls from customers seeking roadside assistance - Clarify with the customer regarding their current location & the...

Job description **MyEG subsidiary, MyAssist is currently has a vacancy for Call Center Operator role to accept inbound calls from customers regarding roadside emergencies & notify our technicians to assist them.** **Responsibilities**: - Handling inbound calls from customers seeking roadside assistance - Clarify with the customer regarding their current...

**Responsibilities**: - Manage Operations day to day activities - Ensure KPI and deliverables are met - Ensure all escalated cases and priority issues are dealt with and resolved in a timely manner - Point of escalation between operations and clients. - Provide leadership, development and coaching of Team Leaders and Agents. Actively engaging and supporting...

Strong communication, both written and verbal - Great active listening skills - Exceptional interpersonal and rapport building skills - A patient and empathetic attitude - Strong time management and organizational skills - Adaptability and flexibility - Comfortable working in fast-paced environments - Troubleshooting skills, either basic or advanced,...

**Requirements**: Working on shift/work in the office. Strong communication, both written and verbal in English and Bahasa Malaysia. Exceptional interpersonal and rapport building skills. Patient, responsible, discipline and empathetic attitude in order to communicate with customer. Strong time management and organizational skills. Adaptability and...

Call Center Agent With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts,...

**Duties and Tasks** - Communicate clearly with customers and potential clients to create strategies that grow our customer base. - Assisting in preparing necessary documentation, visuals, presentations, account setting (actual or trial) for customers, potential clients, and partner clinics/pharmacies to demonstrate the company products and services. - Log,...

**Duties and Tasks** - Communicate clearly with customers and potential clients to create strategies that grow our customer base. - Assisting in preparing necessary documentation, visuals, presentations, account setting (actual or trial) for customers, potential clients, and partner clinics/pharmacies to demonstrate the company products and services. - Log,...

Working hours: Monday to Thursday, 12 - hour shift patterns Start work : 4 am - 4 pm - **Responsibilities**:_ - Handle inbound and outbound calls to customers and internal/ external stakeholders. - Make decisions concerning adjudication of claims under the terms and conditions, client expectations, and service level expectations. - Provide timely and...

**Job Highlights**: - Basic Salary + Allowances + Annual Bonus - Call Centre Environment (Rotational Shifts) - Day Shift / Night Shift - Training will be provided - Work From Office (WFO) - Virtual interview - Accessible by Public Transport - Fresh Graduate are welcome to apply **Responsibilities**: - Working in a contact centre environment and handling...

Answering, screening, and forwarding incomings phone calls promptly - Greeting, ushering and verifying visitors with respective hosts - Monitoring CCTV and door bell before visitor/supplier/etc come in - Perform administrative and office support including assisting with the day-to-day operations of an office. - Ensure reception area is tidy and presentable,...

**Responsibilities**: - To execute and control of overall Call Center’s daily operations. - To ensure “Stock Inventory Control” is conducted either daily or weekly. - To ensure the return of casing by Service Providers are done correctly and timely whenever they attend the breakdown services. - To ensure indoor / outdoor 24/7 breakdown service is...

Job Title: Administrator Location: Desa ParkCity, Malaysia Company: HJ Education Sdn Bhd Position Type: Full-Time Standard Working Hours: - Monday to Friday: 11:00 AM - 8:00 PM - Saturday: 12:00 PM - 6:00 PM **Job Description**: Are you an organized, detail-oriented individual with a passion for education? If so, we invite you to join our team at HJ...

**Responsibilities**: - Support general administrative and daily office operations, ensuring smooth functionality of the workplace. - Conduct general administrative duties, including maintaining proper filing records, managing office supplies, and overseeing office cleaning and maintenance schedules. - Attend to reception duties, including answering phones,...

Liaise with vendors for office facilities and supplies and manage supply contracts and service delivery. - Support bookkeeping and budgeting procedures for the company. - Submit and file reports and office documents. - Prepare forms, proposals and presentations as needed. - Assist in new employee onboarding and other staff matters. - Assist in timely...

Managing large amounts of inbound and outbound calls in a timely manner - Following call center “scripts” when handling different topics - Identifying customers’ needs, clarify information, research every issue and providing solutions - Follow up on pending issues and update. - Able to guide carpark operators/customers on how to solve issues...

Customer Service Officer Location: Uptown 2, Damansara Utama Working Hours: 9am - 6pm Working Days: 5 days in a week Salary Range: RM 3000 - RM 4000 **Responsibilities** 1. Attend customers' enquiries on products and services, and offer alternatives solutions to fulfill customer needs, ensuring total customer satisfaction. 2. To provide technical...

Responsibilities: - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks, and other raising issue related to the company's products. - To exceed customers expectation in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and SLA. **Requirements**: -...