Customer Support Representative

**VACANCY: CUSTOMER SERVICE REPRESENTATIVE** - Working Hours: 9am - 6pm (Monday - Saturday) - Company has given a Training - No experience required - Income RM2500++ - Better to work ASAP - Only Malaysians - Bonus / Travelling - Have a good disciplined attitude **LOCATION OFFICE: NO. 2, 1ST FLOOR, JALAN PJS 8/12, BANDAR SUNWAY (NEAR KTM SETIA JAYA / BRT...

Our company holds itself to the highest standards, working only with industry leaders who share our values. We work very closely with our Clients who come from 3 main industries, focusing on strategic marketing and customer acquisition. Our marketing methods are capable of reaching 90% of our Client’s specific target market. It is personal, powerful and...

**Job Summary**: We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships. An effective telesales representative must be an excellent communicator and have superior people skills. They must be...

**Age range: 26-35** **Responsibilities**: - Specifying and building tools to improve the speed and quality of support. - Analyzing support workflows and making suggestions to improve efficiency and effectiveness. - Working closely with product teams to understand and give input into product changes relating to the customer service department. - Assisting...

1. To handle phones calls and enquiries 2. Handle administrative work and basic booking keeping 3. Perform other responsibilities and task as assigned - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints....

Receiving and placing customer service telephone calls - Maintaining solid customer relationships by handling questions and concerns with speed and professionalism - Resolving customer complaints, managing database records, drafting status reports on customer service issues - Data entry and research as required to troubleshoot customer problems **Job...

**Responsibilities**: - **Provide prompt and effective customer support through live chat channels.**: - **Address customer inquiries, concerns, and issues in a professional and courteous manner.**: - **Assist customers in navigating our products/services and resolving problems.**: - Create engaging and persuasive copy for various marketing materials,...

**Responsibilities**: - **Provide prompt and effective customer support through live chat channels.**: - **Address customer inquiries, concerns, and issues in a professional and courteous manner.**: - **Assist customers in navigating our products/services and resolving problems.**: - Create engaging and persuasive copy for various marketing materials,...

**Responsibilities**: - Experience in handling basic technical / troubleshooting on home fiber related calls - Provide tech support for customers for their account. - Verified users, addressed, resolved and documented issues with customers - Identify and maximize upselling and cross selling sales opportunities. **; Requirements: - Job Requirement**: -...

Interact with consumers through the phone, live chats and social media platforms - Perform service recovery should there be unresolved issues via phone communication. - Provide guidance to prepaid and postpaid users on the App usage for their convenience. - Provide explanation on handphone requirements should users enquire further. - Perform adjustments for...

**Job description** Customer Service Representative Samsung Authorized Service Center Sunway Pyramid Shopping Mall, Subang Jaya Responsibilities. Handle customer service on-site Resolve customer problem and issue Do admin and any related task Requirement Minimum SPM Speak Malay and English Willing to learn & start from below Availability to work shift...

Job description Customer Service Representative **Samsung Authorized Service Center** **Sunway Pyramid Shopping Mall, Subang Jaya** Responsibilities. Handle customer service on-site Resolve customer problem and issue Do admin and any related task Requirement Minimum SPM Speak Malay and English Willing to learn & start from below Availability to work shift...

**KEY ACCOUNTABILITIES** - Provide quality customer support (24/7) through Voice and Digital channels for our customers. - Obtain and evaluate all relevant information to handle product and service inquiries. - Keep records of customer interactions and transactions - Identify and assess customers’ needs to achieve satisfaction. - Build sustainable...

Lead a team of Customer Services agent (Front-Offices, Back-Offices, Billing Auditors...) - Ensure the targets (performance, quality, cost) are reached by the team who is responsible for - Lead the team by bringing team spirit, encouraging continuous improvement initiatives - Coach the team by sharing his/her experience and bringing trust and...

Requirement: - 5 years minimum sales experience with high ticket items - Able to work long hours and under pressure - No background in Pest Control Industry required - Able to learn and be coached on various sales techniques Job Scope / Responsibilities: - Make calls throughout the day based on leads given - Follow up with prospects to ensure smooth...

Company Overview - Handling incoming calls and inquiries from customers with demonstration of excellent customer service skills to meet and exceed customers’ expectations - Follow up and resolve customers complaints and ensure it is close to satisfaction - Work closely with team members and leaders at all times to achieve quality results and productivity -...

**Position Overview**: The Customer Service (Outbound Call) representative is responsible for making sales calls to promote and sell telecommunication products and services. **Key Responsibilities**: - Make outbound sales calls to potential and existing customers. - Promote prepaid, postpaid, and fiber services. - Achieve individual and team sales...

**Responsibilities**: - Specifying and building tools to improve the speed and quality of support. - Analyzing support workflows and making suggestions to improve efficiency and effectiveness. - Working closely with product teams to understand and give input into product changes relating to the customer service department. - Assisting with the design and...

Handle customer enquiries, i.e. to provide quotation and technical information. - Supports tender documentation work when required. - Involve in the procurement and delivery of goods. - Provide pre-sales technical assistance, product demonstrations, customer education on using the products supplied. - Troubleshoot simple technical issues and provide prompt...

**Job Overview: -** We are seeking a motivated and organized individual to join our team as a Product cum Admin Support. This role will assist with various tasks related to customers’ inquiries, troubleshooting product-related issues, providing solution to ensure a seamless user experience and administrative support. **Job Responsibilities: -** - Guide...