![Times Consult](https://media.trabajo.org/img/noimg.jpg)
Inbound Customer Care Officer
2 weeks ago
**various allowances + good benefit**
**Monthly intake and immediately interview arrangement**
**Walking distance from main LRT**
**Contact Centre Environment (24x7) with training provided**
**5 working days per week & work from office**
**Degree fresh graduate with completion letter/final transcript are welcome to apply**
**Responsibilities**:
- Answer calls to clients to learn about and address their needs, complaints, or other issues with products or services.
- Respond efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
- Respond to customers on timely manner while following standard operating procedures.
- Comply with Bank’s policies and available procedures/guidelines to ensure safety and security of the Bank and customers’ assets are maintained.
- Strive to achieve key performance indicators.
**Requirements**:
- Ability to work under pressure and independently.
- **Willing to work on 24/7 rotational shifts and weekend.**:
- Strong command of spoken and written English.
**Salary**: RM3,500.00 - RM4,000.00 per month
**Benefits**:
- Dental insurance
- Health insurance
Schedule:
- Day shift
- Evening shift
- Night shift
- Rotational shift
- Weekend jobs
-
Customer Care Officer
2 weeks ago
Kuala Lumpur, Malaysia Synergy Staffing Sdn Bhd Full timeAttending to enquiries after Service Marketing sent out service reminders & promotional packages via weekly SMS blast to enhance customer retention rate - To conduct weekly customer service satisfaction surveys for both sales (post-purchase)and after sales (post-service and repair).This initiative aims to gather feedback from our customers to enhance their...
-
Customer Service Officer
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Sedgwick Full timeTaking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It's an opportunity to do something meaningful, each and every day. It's having support for your...
-
Customer Care Consultant
4 weeks ago
Kuala Lumpur, Malaysia SRG Asia Pacific Sdn. Bhd. Full timeRole Title : Customer Service Consultant (LiveChat) - Work from office mode Salary Package - Basic up to RM2800 - Terms and conditions applies - your salary will be paid RM 1,800 for the first 5 months of employment, and on top of that you will get a confirmation bonus of RM3, 500 and your salary will kick off in full amount based on approval upon your...
-
Customer Care Consultant
1 day ago
Kuala Lumpur, Malaysia SRG Asia Pacific Sdn. Bhd. Full timeRole Title : Customer Service Consultant (LiveChat) - Work from office mode Salary Package - Basic up to RM2800 - Terms and conditions applies - your salary will be paid RM 1,800 for the first 5 months of employment, and on top of that you will get a confirmation bonus of RM3, 500 and your salary will kick off in full amount based on approval upon your...
-
Customer Service Officer
3 weeks ago
Kuala Lumpur, Malaysia Sedgwick Full timeTaking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for...
-
Customer Service Specialist
2 weeks ago
Kuala Lumpur, Malaysia Customer Connect Malaysia Full timeAt CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...
-
Customer Success Specialist
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Customer Connect Malaysia Full timeAt CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...
-
Customer Service Officer
2 weeks ago
Kuala Lumpur, Malaysia Sedgwick Full timeCustomer Service Officer (Call Centre) Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It's an opportunity to do something meaningful, each and...
-
Inbound Customer Service
3 weeks ago
Kuala Lumpur, Malaysia SRG Asia Pacific Sdn. Bhd. Full timeTerms and conditions applies - your salary will be paid RM 1,800 for the first 5 months of employment, and on top of that you will get a confirmation bonus of RM3, 500 and your salary will kick off in full amount based on approval upon your confirmation with SRG AP. **Job Description**: Job Highlights - MNC Company & Professional Career Exposure - Easy...
-
Inbound Customer Service
4 weeks ago
Kuala Lumpur, Malaysia SRG Asia Pacific Sdn. Bhd. Full timeTerms and conditions applies - your salary will be paid RM 1,800 for the first 5 months of employment, and on top of that you will get a confirmation bonus of RM3, 500 and your salary will kick off in full amount based on approval upon your confirmation with SRG AP. **Job Description**: Job Highlights - MNC Company & Professional Career Exposure - Easy...
-
Customer Service Officer
3 weeks ago
Kuala Lumpur, Malaysia Sedgwick Full timeTaking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for...
-
Customer Care Officer
3 weeks ago
Kuala Lumpur, Malaysia GlobalBlue_IT Full timePurpose of the role **Responsibilities**: Call Centre Support - Answer Inbound calls from merchants and provide 1st level support - Call management and transfers to relevant departments - Settlement file variances - Missing transactions queries - Permanent and one off refund limit increases. - Full PAN enabling on merchant receipt copies - Settlement time...
-
Inbound Customer Consultant
1 week ago
Kuala Lumpur, Malaysia SRG Asia Pacific Sdn. Bhd. Full timeCampaign | DTH/IPTV - Customer Care Consultant Job Scope ~ To attend inbound calls pertaining cust inquiries about Astro DTH product n services Working Location : Plaza Sentral, KL sentral Working Hours ~ Rotational Shift mon - sunday (2Days off) 9am to 6pm 10am to 7pm 11am to 8pm 12noon to 9pm Salary Package - Basic up to RM2800 - Terms and...
-
Customer Service Inbound
3 weeks ago
Kuala Lumpur, Malaysia CXL Executive Sdn Bhd Full time**Position**: Customer Service Inbound (Immediate Hiring) **Intake Date : 29** **March 2024** **Working Location**: Bangsar, Kuala Lumpur **Working Days **:Monday - Sunday (2days off - rotate) **Working Hours**: 8.00am - 5.30pm/ 12.30pm - 10.00pm **Basic Salary : RM2,500** **JOB DESCRIPTIONS**: - To attend / answer incoming calls from customer, identify...
-
Customer Success Specialist
4 weeks ago
Kuala Lumpur, Malaysia Customer Connect Malaysia Full timeAt CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...
-
Customer Care Officer
1 month ago
Kuala Lumpur, Malaysia Gratitude Inc. Full time**Role**:Customer Care Officer **Timings**:Day Shift (Permanent) **Industry**:Hotels / Restaurants / Airlines / Travel **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Japanese language english - **Job Overview**: As a Customer Service Representative for our airline, you...
-
Customer Service Officer
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Sedgwick Full timeTaking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It's an opportunity to do something meaningful, each and every day. It's having support for your...
-
Customer Service Inbound
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia CXL Executive Sdn Bhd Full timePosition: Customer Service Inbound (Immediate Hiring)Intake Date : 29 March 2024Working Location: Bangsar, Kuala LumpurWorking Days :Monday - Sunday (2days off - rotate)Working Hours: 8.00am - 5.30pm/ 12.30pm pmBasic Salary : RM2,500JOB DESCRIPTIONS: To attend / answer incoming calls from customer, identify the problems and assist them to solve the problem...
-
Inbound Customer Service Executive
2 weeks ago
Kuala Lumpur, Malaysia City World Trading Full time**Position**:Inbound Customer Service Executive - **Location**: Kuala Lumpur - **Employment Type**:1 Year Contract (renewal/conversion based on performance) - **No of vacancies**: 5 - **Working Days**:5 days week Monday till Friday - **Working Hours**: 8.30 am till 6 pm - **Salary**: Up to RM3,800 based on related experiences **Other Benefits**: - Training...
-
Customer Care
1 week ago
Kuala Lumpur, Malaysia Elabram Full timeJob Description **JOB PURPOSE**: Achieves customer care objectives by contributing recommendations to strategic plans and reviews; preparing and completing action plans; implementing efficiency and quality of customer-care standards; resolving problems; completing audits; identifying customer care trends; determining process improvements; implementing...