Customer Experience Officer

**The Role** Comfort Works is looking for an enthusiastic and dedicated customer experience officer to enhance our customer experiences for the Western market. You will be tracking all points of customer engagement, addressing customer queries, and identifying ways to improve our customer services. **Key Responsibilities**: **Tracking Customer...

**The Role** Comfort Works is looking for an enthusiastic and dedicated customer experience officer to enhance our customer experiences for the Western market. You will be tracking all points of customer engagement, addressing customer queries, and identifying ways to improve our customer services. **Key Responsibilities** Tracking Customer Experiences -...

Comfort Works is looking for an enthusiastic and dedicated customer experience specialist to enhance our Spanish customer experiences. You will be tracking all points of customer engagement, addressing customer queries, and identifying ways to improve our customer services. To ensure success as a customer experience specialist, you should exhibit in-depth...

**Your responsibilities**: - Contact Petersime clients in APAC and introduce digital products and advanced services to them. - Demonstrate to customers the added value of Petersime digital products for a more efficient operation of their hatcheries. - Prepare offers to clients for digital products and advanced services either in support of an Area Sales...

Position**:CUSTOMER SERVICE OFFICER (shift) *- Fresh graduates are encouraged to apply.** Work Location**:Kuala Lumpur / Kelana Jaya / Taman Tun Dr Ismail** **Job summary** - Job Responsibility_ - To gather from the customer all the information necessary to fulfil their requirement and enter accurately into the appropriate system. - To verify the...

**Job Description**: - Ensure customer enquiries/ requests in relation to products, claims, services etc are attended to and resolved within the set turnaround time - Complaint Management including escalation of case to Manager, respective stakeholders, fact-findings and providing appropriate solution within the set timeframe and provide periodic update to...

**Job Description**: - Ensure customer enquiries/ requests in relation to products, claims, services etc are attended to and resolved within the set turnaround time - Complaint Management including escalation of case to Manager, respective stakeholders, fact-findings and providing appropriate solution within the set timeframe and provide periodic update to...

**Duties and responsibilities**: As a Customer Experience Executive, you will play a key role in providing exceptional service and ensuring a positive living experience for our tenants. You will be responsible for understanding and addressing the unique needs of co-living tenants, managing their concerns, and enhancing their overall satisfaction. This role...

**Job Title** Customer Experience Associate **Job Description Summary** The role of Customer Experience Associate is to provide a customer-centric experience for the site occupants within their assigned portfolio. The CXA will focus on providing appropriate customer experiences whilst having a deep understanding of the workplace and the services provided....

**Responsibilities** - Perform ticket creation, updating, assigning, and closing of incident tickets. - To provide administrative support to the sales team in completing the merchant recruitment until the deployment of terminals. - To liaise with partners & third-party technical teams for information - Preparation of weekly and monthly reports/updates. -...

**JOB DESCRIPTION** **(Duties and Responsibilities / Key Result Areas)**: Perform ticketing logging and escalations to the correct person in charge. **Perform ticket(s) monitoring and follow up on any pending issues.** Perform any defined daily checklist/tasks being assigned. **Conducting training to users/suppliers from time to time.** To carry out...

**Company Description** “To be the most loved everyday food and groceries destination!” - that’s our mission at foodpanda (small ‘f’). foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well...

About the opportunity Day to day task: - Analyzing problems, deriving and communicating insights from large, complex sets of data with the assistance by Sr Manager - Work alongside the Customer Experience team on business projects - Transform big data sets into visualizations to help the team and business make the right data-informed decisions - Data...

**About the Employer** A reputable regulated broker with more than 10 years experience in the market Working Location : Bangsar South Salary Range : RM 3000 - RM 3200 **Responsibility** - Provide excellent services and perform clientele analysis to support and maintain excellent relationship with clients - Promote product and service to clients - Work...

**About us** We are professional and agile. Our work environment includes: - Modern office setting - Food provided - On-the-job training - Company perks - Safe work environment - Growth opportunities **WHY JOIN US?** - **MNC with regoinal exposure**: - **Monthly intake and quick interview arrangement**: - **Contact Centre Environment with training...

**JOB OVERVIEW** - Customer Experience & Marketing Associate is responsible for managing all communication from company hotline and act as a marketing support. Other responsibilities include liaising with operations team. Must be customer-centric, independent, diligent and a team player. **JOB FUNCTIONS, DUTIES & RESPONSIBILITIES** - Customer Service_ -...

**Get to Know our Team**: **The Opportunity**: If you are looking for a rewarding and exciting career in customer service, we want you! We are currently looking to recruit Customer Experience Specialists to be based in our Malaysia office. This is a fantastic opportunity to develop your customer service skills while working for a fast-paced company that...

**As a bolttech intern** You will have the opportunity to gain on-the-job experience and training, exposure to exciting opportunities including managing your own project. You will be embedded in a team working alongside some of our best SMEs. You will also be supported by our intern program which offers a structured learning experience. You will be working...

**The Role**: As the Customer Experience Executive at The Makeover Guys, you will provide a people-oriented experience to our customers. You will help to increase the customer satisfaction through efficient and personalized support. You will also help to increase leads to sales conversion rate through efficient ommunication and filtering. Your work will...

**Reports To**: Assistant Manager, Customer Experience & Operations **Role Purpose**: Responsible for account management, implementation, and act as solution provider for internal clients in MAG Group and to 3rd party customers. To assist in identifying new business opportunities, revolutionize business processes, and execute business to ensure the...