Customer Service Officer

**1. Job Responsibility/Job Description** - Customer enquiry handling on leads and coordination with sales team for quotes and opportunity conversion - Sales order processing from order receipt till invoicing & timely delivery - Coordination with customer, sales & finance team for timely collection of payment - CRM Sales Force Management & ERP system for...

**Basic Function/Responsibilities**: - Handle Tier 1 help desk escalations through tickets or phone - Follow up on outstanding requests and ensure timely resolution - Remote to user Computer to resolve the issue - Monitor and respond quickly and effectively to requests received through the IT helpdesk **Required Experience**: - Windows 7, Outlook 2010/...

**Salary**: RM3000-4000 - **Customer Enquiry Handling**: Managing leads and coordinating with the Sales team for quotes and opportunity conversion. - **Order Processing**: Handling customer orders from receipt to invoicing, ensuring timely deliveries and managing accounts receivable. - **Cross-Functional Coordination**: Collaborating with Supply Chain,...

Handling all incoming call and enquiries in a professional and courteous manner. - Deliver friendly, efficient customer service and to create a warm and welcoming atmosphere, - Control access by using IOI App. - Manager and upkeep cleanliness and tidiness of reception area. - Provide any other administrative or clerical support. **Job Specification** -...

Job Responsibilities: - Deal directly with customers or sales person either by telephone, electronically of face to face. - Respond promptly to customer inquiries, handles and resolve customer complaints - Manage customer account, keep record of customer interactions and transactions - Providing sales and administrative support involving efficient handling...

**Job Scope**: - Answering incoming telephone enquiries, problem and complains from customer - Ensure all calls on operations cases are recorded in the system - Follow up and resolve customers complaints and ensure it is close to satisfaction - To positively contribute and promote high teamwork in the department - Data Entry to update Job sheet - Update...

**Job Scope**: - Answering incoming telephone enquiries, problem and complains from customer - Ensure all calls on operations cases are recorded in the system - Follow up and resolve customers complaints and ensure it is close to satisfaction - To positively contribute and promote high teamwork in the department - Data Entry to update Job sheet - Update...

**Job Scope**: - Answering incoming telephone enquiries, problem and complains from customer - Ensure all calls on operations cases are recorded in the system - Follow up and resolve customers complaints and ensure it is close to satisfaction - To positively contribute and promote high teamwork in the department - Data Entry to update Job sheet - Update...

**Responsibilities** - Co-ordination and arrangement to establish good relation with customers to preserve reputation of Company’s products - Order input and delivery adjustment - Arrangement with Purchasing Department / production factory etc - Handles customers’ inquiry - Issue quotation to customers - Process customer purchase orders - Handles...

As an Customer Service Representative. In this role, you will play a vital part in supporting our team and ensuring seamless operations. Your attention to detail, strong organizational abilities, and excellent communication skills will be key assets as you assist in various administrative tasks. Collaborate with our team, liaise with external partners, and...

**CUSTOMER SERVICE JOB SCOPE** We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience...

**Customer Enquiry Handling**: Managing leads and coordinating with the Sales team for quotes and opportunity conversion. - **Order Processing**: Handling customer orders from receipt to invoicing, ensuring timely deliveries and managing accounts receivable. - **Cross-Functional Coordination**: Collaborating with Supply Chain, Fabrication, Production, and...

Job type : Full Time, Permanent Salary : RM1,800 - RM2,500 per month **Responsibility**: - Memastikan kempen berjalan dengan lancar. - Bertanggunjawab dan bekerjasama dalam kumpulan. - Membantu supervisor menjalankan majlis. - Serius untuk membina kerjaya. - Latihan diberikan. **Requirement**: - Full time office hour. - Start immediately. - Urgent...

Customer service to handle walk in customer, as well as call in customer. To handle/filing proper documentation. To assist customer in quoting the correct spare part. **Job Types**: Full-time, Permanent **Salary**: From RM2,300.00 per month **Benefits**: - Health insurance - Maternity leave - Opportunities for promotion - Professional...

Job Description: - Manage Sales Inquries from different social media platform and walk in customer. - Blast promotion messages to existing and new customers. - Educate customers on our products and services. - To work closely with other team to achieve monthly sales target. - Approach customers from enquiries to turn into potential customers. - Provide a...

Handle Customer Service & any other inquiries, provide any help to the clients. - Record and report on any feedback by the customers. - Monitor & assist in the daily operations of the organization, including scheduling, logistics, and administrative tasks. - Managing all events and special projects to ensure high overall delivery & timeliness. -...

To attend to complaints and ensure that the follow up actions are taken to address the complaint within the time frame - To ensure all purchasers’ renovation works are carried out in accordance with prescribed renovation rules and regulations - To ensure defects identified during the defect’s liability period are rectified accordingly within the...

Serves customers by providing product and service information and resolving product and service problems. - Attracts potential customers by answering product and service questions and suggesting information about products and services. - Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem,...

To handle customer inquiries, orders and complaints. - To maintain sales opportunity record. - To forecast stock based on quotation and orders request. - Accurate costing calculation for quoted item. - To maintain customer price structure, price list and record. - To provide recommendation based on customer requests. - To assist sales documentation and...

Job Requirements: - At least 2 years of working experience in related field - Well known in Mandarin, English and Bahasa Malaysia Job description: - Teaching student in field of Manicure - Handle stock calculation - Manage stock ordering - Dealing with customer or student on course - Provide manicure services for customers Benefits: - EPF, SOCSO, EIS, PCB...