Customer Service
6 months ago
**Job Scope**:
- Answering incoming telephone enquiries, problem and complains from customer
- Ensure all calls on operations cases are recorded in the system
- Follow up and resolve customers complaints and ensure it is close to satisfaction
- To positively contribute and promote high teamwork in the department
- Data Entry to update Job sheet
- Update daily activities report
- Proper file and maintain all office paperwork
- Any other duties assigned by superior
**Requirement**:
- Good communication skills and proper manner
- At least 2 years of working experience in the related field for this position however fresh graduates are also be encourage to apply
- Excellent in Microsoft office especially excel and power point
- Possess a diploma or equivalent
- Committed and responsible person
- Prefer Female only
- Malaysian only
- Fully Vaccinated.
- Able to start immediately.
- Must posses own transport.
**Company Benefit**:
- Attractive salary package
- Bonus
- Company Trip
- Panel clinic
- Birthday Reward
- Upon confirmation:
1. Personal Accident (Insurance)
2. New Child (Gift) - RM500
3. 1st Marriage (Gift) - RM500
**Working Day and Hour**:
- Monday to Friday
(8.30am - 5.30pm)
- 1 day working Saturday per month
Pay: RM1,800.00 - RM2,200.00 per month
Ability to commute/relocate:
- Puchong: Reliably commute or planning to relocate before starting work (required)
**Education**:
- STM/STPM (preferred)
**Experience**:
- Customer Care Specialist: 1 year (preferred)
**Language**:
- Mandarin (preferred)
- Bahasa (preferred)
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