Customer Support Executive

Monitoring booking to avoid last minutes cancellation and incurred charges - Total logistics - Monitor the movements of containers with hauliers/ request ROT and feedback to customers on a timely manner - Update data in terms cost/selling - Notify vessel delay notification to customers - Forward carrier’s circular to customers - Checking vessel ETA and...

**Handle Backend customer service** **Responsibilities**: - Be a problem solver, entrusted with handling customer’s enquiries and feedback to achieve win-win situation. - Coordinate by managing schedules, updating status and communicating relevant information - To generate weekly / monthly customer report. - Interface with customers in regards to...

Upright Talent is seeking a skilled Customer Service Executive to join our team. As a key member of our support staff, you will play a critical role in delivering exceptional customer experiences.Key Responsibilities:Provide timely and effective resolution to customer queries and concernsEvaluate and escalate complex issues to ensure seamless customer...

Roles and Responsibilities: - Present, promote and sell capabilities and services to existing and prospective customers. - Understand company processes and its pros and cons. - Understand the needs, quotation, approval and auditing processes of customers. - Perform cost-benefit and needs analysis of existing/potential customers to meet their needs. -...

At Upright Talent, we're committed to delivering exceptional customer experiences.We're currently seeking a skilled Customer Service Executive to join our team in Setia Indah area. The ideal candidate will have experience in customer or helpdesk support and be willing to engage with customers.About the RoleThis role is responsible for providing first-level...

Job OverviewWe are seeking a highly skilled Customer Service Executive to join our team at Upright Talent. The successful candidate will be responsible for providing first-level contact and resolving customer issues.About the RoleProvide exceptional customer service by responding promptly to inquiries, addressing concerns, and resolving issues in a timely...

**Responsibilities**: - Ensure the preparation of quotation time basis with sufficient details and follow up. - Segregation off work to meet shipment arrangements. - Attend & assist indoor meetings with customer on related matters. - Build and maintain excellent relationships with clients. - Handling and understand customer's inquiry and respond...

**The company** Our client is an international logistics and freight forwarding company that offer transportation solutions globally. The company provides a wide range of customized solutions of logistics services and supply chain solutions such as Transportation, Warehousing and Custom Clearance. Reporting to the Sales Support Manager, the Sales Support...

IT Support Executive - Providing technical support such as installing, configuring and troubleshooting computer hardware, software, systems, networks, printers, and scanners. - Monitoring and maintaining computer systems, database and networks. - Troubleshoots, diagnoses problems, implements corrective action procedures within prescribed guidelines and/or...

**Handle Backend customer service** **Responsibilities**: - Be a problem solver, entrusted with handling customer’s enquiries and feedback to achieve win-win situation. - Coordinate by managing schedules, updating status and communicating relevant information - To generate weekly / monthly customer report. - Interface with customers in regards to...

Provide first level contact and convey resolutions to customer - Properly escalate unresolved queries to the next level of support - Ensure customer enquiries are followed up in a timely manner - Diagnose and resolve software issues **What you'll get in return** - Competitive Salary Package - Comprehensive Benefits (Bonus + Allowance) - Structured Career...

**Headcount**: 1 (New - start up) **Responsibilities**: - Responsible for all operational matters of the plant and supervision of all the works and activities performed at the plant to ensure that the plant performance targets and objectives are achieved, - Develop and communicate the site specific long term and short term business strategies and...

Responsible for branding company products. - Responsible for event planning, event management, seminars, exhibitions, and conferences which is suitable for the company. - Evaluating campaign performance and data analytics. - Liaising with internal departments and external service providers to promote programs and campaigns. - Website and social media...

**Position : Customer Experience - Community Outreach Specialis** **( GLC COMPANY)** **Location : Kompleks Kementerian Dalam Negeri, Taman Setia Tropika, Kempas,81200 Johor Bahru,Johor.** **Working Days**: 5 days per week ( Sunday - Thursday / 8.30am - 4.30pm) **Intake **:Immediately **Salary **:RM1,750 2. To monitor & track order status until complete. 3....

**Job Title: International Customer Support Specialist**We are seeking a skilled and detail-oriented Customer Support Specialist to join our team at Nala Groups.**Overview**Nala Groups is a leading laboratory equipment supplier, and we pride ourselves on delivering exceptional customer service. As a Customer Support Specialist, you will be responsible for...

Overview:Talent Recruit is seeking an experienced Executive Support Professional to join our team. This role will involve providing administrative support to senior management, ensuring seamless day-to-day operations, and contributing to the company's growth.

**Position : Front Desk cum Customer Experience** **Location : Taman Setia Tropika, Kempas,81200 Johor Bahru,Johor.** **Working Days**: 5 days per week (Sundday - Thursday / 8.30am - 4.30pm) **Intake **:Immediately **Salary **:RM1,750 2. To monitor & track order status until complete. 3. To educate and explain to Malaysian citizen about the product 4. To...

Requirement: - Chat Handling: excellent knowledge of handing chat. **Responsibilities**: To exceed customers' expectations in terms of customer service & accurate information. Work in a team to achieve the required KPI elements and SLA Rotational shift : 9 hour per shift ( 5 working days) Working location: Nusajaya, Johor Pay: RM2,100.00 - RM3,200.00...

I.T Support Executive for supermarket & retails solution development. - Major focus on ERP software, POS system and in-house software support. - Collaborate with software vendor in software development, update & support. - Manage existing / impending software development, set objective and report performances. - Provide training to user, support and...

JOB RESPONSIBILITIES: Assist superior in daily branch administration and operation. Manage and response customer inquiries promptly, resolve complaints and provide up to date information to achieve excellent service. Ensure accurate and update information on system for both collections and inventory. Responsible for maintain and execute planned stock takes...