Customer Service Manager/ Assistant Manager

Job Description岗位职责:- 负责客户在线咨询答疑,针对客户咨询需求,提供有效解答- 与有关部门保持良好的沟通与合作- 在客户服务和准确信息方面超越客户的期望。- 团队合作以实现所需的 KPI 元素和 SLA入职要求:- 必须能够流利地使用_普通话_和_英语_进行交流; _或_粤语_-...

**Job Description岗位职责：** - 负责客户在线咨询答疑，针对客户咨询需求，提供有效解答 - 与有关部门保持良好的沟通与合作 - 在客户服务和准确信息方面超越客户的期望。 - 团队合作以实现所需的 KPI 元素和 SLA **入职要求：** -...

**Responsibilities**: - ** Service Network Development and Management**: Develop strategies to expand and improve the service network, maintain strong relationships with service providers, monitor their performance, and resolve any issues to enhance service quality. - ** Spare Parts Management**: Oversee inventory and procurement of spare parts, ensuring...

**Responsibility**: 1. Monitoring customer service and consultants on following up with sales and leads generated via exhibitions, retail outlet, walk-in/ call-in inquiry and e-Shop. 2. Allocate workload and job segregation to each of the teammates. 3. Perform group lead responsibility: communicate business information to the team, coordinate...

Responsibilities:Service Network Development and Management: Develop strategies to expand and improve the service network, maintain strong relationships with service providers, monitor their performance, and resolve any issues to enhance service quality.Spare Parts Management: Oversee inventory and procurement of spare parts, ensuring optimal stock levels,...

**Operational Management** - Monitor the day to day after sales operations to ensure that all staff follows the procedures laid down by the vehicle manufacturer (like Workshop Process Consulting / sending technical info, feedback etc o To constantly monitor the operation to ensure that the Standard Operating Procedures (SOP), WPC and audit requirements are...

**Job Scope**: 1)To answer call 2)To check incoming fax and proceed for further action 3)to issue and print Delivery order 4)to liaise with logistic to make sure smooth delivery 5)To assist other matter requires by Business Manager and other colleagues **Job Requirement**: Experience in using Microsoft excel/ word Strong attention to details and detail...

**PRIMARY JOB PURPOSE**: - Lead, drive and manages the Customer Service department with good customer experience. - Improve Customer Service process to achieve KPIs. - Supported the Marketing and Operation Director in driving the B2C Home Delivery business and social media platform. - Supporting the Marketing and Operation Director on marketing related...

You will be working with a Germany based electrical manufacturer. They have presence in more than 40 countries. You will be managing the regional customer service. Job Scope: * Develop and execute a comprehensive customer service strategy for the Asia region aligned with the company's overall business strategy. - Monitor and analyze customer feedback and...

NIQ Customer Service team is focusing on building positive customer experiences by offering outstanding customer-centric servicing and support to uncover insights on consumer buying behavior, in a timely and consistent manner. This role drives loyalty and empowerment to enhance our customers' use of our data and tools through specialty expertise, engagement,...

**Location**:Petaling Jaya, MY**Job Summary**: - Take lead to drive customer order fulfilment improvement for Consumer Goods top key customers, and to develop a conducive business platform to support the company in driving sales for existing suppliers. - Fast sales penetration for new suppliers with key customers, as well as supporting the Customer Account...

"Who or what is Corvan?" Hopefully, you! We're looking for a forward-thinking leader with the desire to grow quickly with us. "What would my job scope be?" **Title**: Assistant Service Manager **Reports to**: Chief Operating Officer (COO) **Manages**: Technical, Customer Service, and Admin Teams We are actively hiring for various roles as part of our...

CUSTOMER SERVICE ASSISTANTTECHNO MECH (M) SDN BHD4.5-6 reviewsPetaling Jaya, SelangorCustomer Service - Call Centre (Call Centre & Customer Service)Contract/TempRM 2,100 - RM 2,300 per monthPosted 30d+ agoMore jobs from this company As a Customer Service - Call Centre Assistant, you must act as a liaison, provide product/services information, and resolve...

Requisition ID: 33587- Job Location(s): Petaling Jaya, MYDanfoss is looking for a **Customer Service Excellence Manager** with passion for delivering a positive customer experience and a “Can Do” attitude. The incumbent must be a service-oriented person with excellent communication skills and interest in working across countries, teams with purpose of...

We are seeking an experienced & competent Assistant Manager / Manager level who can assist the Director, Corporate Services to independently handle client portfolios. Ideally 4 to 8 years of experience. IT savvy. **Responsibilities**: Deliver excellent service to the client. Act as a primary point of contact for a portfolio of clients, advising on...

**Location**:Petaling Jaya, MY, MY**Job Function**:Sales**Requisition Number**:143916**Description**: **Job Summary** - Manage sales, profitability and 5P in-store execution for assigned customers. Partner with customers to align company, category and brand strategies to increase demand and profitable growth - Manage operating departmental budgets and costs...

**Location**:Petaling Jaya, MY**Job Summary** Manage sales, profitability and 5P in-store execution for assigned customers. Partner with customers to align company, category and brand strategies to increase demand and profitable growth **General Responsibilities** - Manage operating departmental budgets and costs according to annual allocation to ensure...

**Job Number** 23121040 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Petaling Jaya Hotel, Jalan Utara C, Petaling Jaya, Selangor, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Serves as the property Manager on Duty and oversees all property...

**Job Number** 24022460 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Petaling Jaya Hotel, Jalan Utara C, Petaling Jaya, Selangor, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Serves as the property Manager on Duty and oversees all...

**Job Number** 23145340 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Petaling Jaya Hotel, Jalan Utara C, Petaling Jaya, Selangor, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Serves as the property Manager on Duty and oversees all property...