Mandarin Customer Service Representative

**Customer Service Representative** **Samsung Authorized Service Center (One Mobile Care SDN BHD)** **Sunway Pyramid, Subang Jaya, PJ** **Responsibilities**. - Handle issues regarding client complaints and other matters. - Works with supervisors in other departments on updating information and procedures - Handle customer inquiries and feedback. - Provide...

We are seeking highly motivated and customer-centric individuals to join our team as Customer Service Representatives. In this role, you will be responsible for providing outstanding customer service and ensuring that every customer leaves the store satisfied.Key Responsibilities:Deliver exceptional customer experiences by understanding their needs and...

Membantu pelangan membuat pembelian melalui ( TIKTOK LIVE, Whatsapp) - Membalas dan menjawab segala pertanyaan pelanggan - Menjaga hubungan baik dengan pelanggan. - Menyediakan report setiap bulan. - Berumur 21-38 tahun - Petah bercakap didepan kamera - Boleh bekerja dalam kumpulan - Caruman KWSP&Socco - Gaji basic - Komisyen lumayan (...

Answer customer questions about basic banking services, such as account balances and interest rates and fees. - Help customers protect their accounts by reviewing suspicious activity, reversing transactions and reissuing compromised debit and credit cards - Answer questions about account types and banking products, such as CDs, money market accounts, loans...

Agensi Pekerjaan JobScoper Sdn. Bhd. is seeking a highly motivated individual to join our team as a Customer Service Representative.Job DescriptionWe are looking for a skilled and enthusiastic candidate who can provide exceptional customer service, handle inquiries, and resolve issues in a timely manner.Fresh graduates are encouraged to apply, with full...

**About You** CARSOME is on the hunt for a talented and experienced Telesales Representative, for our Customer Service Department. We need a self-driven individual with effective communication and negotiation skills. Your responsibilities include and not limited to identifying potential customers, assisting the end-to-end customer experience journey, and...

Answer inbound calls in a timely and friendly manner Reply to queries sent through bank’s Contact Us inquiry form Reach out to customers for information/documents in supporting Request for Information (“RFI”) from KYC, AML, risk and operations teams Perform call back with customers for transaction confirmations Respond to customers’ queries and...

Customer Service RepresentativeWe are seeking a talented Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support.Key Responsibilities:Assist customers with their inquiries and resolve issues in a timely manner.Provide solutions and escalate complex...

**Responsibilities**: - Investigate root causes of issues faced by shipper or consignee and provide an accurate resolution. - Make outbound calls to consignee or shipper to follow up on cases. - Update statuses of issues on CRM. - Perform any other duties assigned from time to time. **Job requirements** - Education: Minimum STPM / Diploma in any studies. -...

**About us** We are professional, agile and supportive. Our work environment includes: - Modern office setting - Work-from-home days - Identify and assess customers’ needs to achieve satisfaction. - Build sustainable relationships and trust with customer accounts through open and interactive communication. - Provide accurate, valid and complete...

Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service and support to our clients.The primary goal of this position is to serve as the main point of contact for all customer...

Job description - Represents the brand, the culture, and values of our clients - Maintain a positive, empathetic, and professional attitude toward customers at all times - Handle customer’s concerns positively and professionally - Interact, support, receive feedback/issue report with or for customers - Probe & identify financial needs on service calls and...

Job DescriptionAs a Multilingual Customer Service Representative, you will play a vital role in providing excellent customer service to our clients. You will be responsible for handling customer inquiries, resolving issues, and ensuring that all customers receive a high level of service.Our ideal candidate is a native Mandarin speaker with excellent...

Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it. E-COMMERCE SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent

Responsibilities - Support both front and back office operations. - Keep track of received data and source documents - Contact preparer of source documents to resolve questions, inconsistencies, missing data, etc. - Sort and prepares documents for imaging - Correct captured data accurately in a pre-determined data entry system - Manage processed and...

Customer Focus RoleThis is a fantastic opportunity for a Customer Service Representative to join our retail team at HLA.The successful candidate will be responsible for providing exceptional customer service, meeting customer needs, and delivering products and services that meet or exceed customer expectations.We are looking for someone with strong...

This role will be able to handle inquiries via all supported media channels both inbound and outbound services and required to represent the organization appropriately to all guests and partners. - Listen attentively to customer needs, concerns and demonstrate empathy while maximizing opportunity to build rapport with the customer - Handle accurate...

**Responsibilities**: - Work on traces that originates from service station and other countries. - Create Outbound traces and follow up necessary. - Make outbound calls to follow up on the trace and escalation case. - Update and sending daily report. - Standby to clear any task that management have assign for earlier work hours. - Investigate root causes of...

**Responsibilities**: - Work on traces that originates from service station and other countries. - Create Outbound traces and follow up necessary. - Make outbound calls to follow up on the trace and escalation case. - Update and sending daily report. - Standby to clear any task that management have assign for earlier work hours. - Investigate root causes of...

**Job Scope** - Serve as single point of contact for internal partners and external clients, interacting with key teams to identify and resolve issues. - Ensures customer inquiries are answered in an efficient and timely manner, maintaining compliance with departmental standards. - Conduct necessary analyses to address customers' issues, and provide regular...