Business Process and Application Support Executive

7 days ago


Kuala Lumpur, Malaysia Wilhelmsen Full time

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.

Main responsibilities- Assist in analyzing business processes and identify areas for improvement.-
- Participate in collaboration with different teams to understand requirements and objectives.-
- Assist in drafting business processes and obtain approval on process changes-
- Assist in identifying opportunities for automating tasks and processes.-
- Assist in optimizing the use of tools and technologies to enhance process efficiency.-
- Assist in updating the Organizational Chart and Functional Description-
- Assist in maintaining and updating GIMS SharePoint site.-
- Ensure deliveries are on time-
- Assist other team members Accountabilities

The success in filling the position will be measured against:
- Ability to analyze complex processes and identify areas for improvement.- Proactively identify issues and develop effective solutions.- Clearly convey information and ideas to individuals and groups.- Work effectively with others to achieve common goals.- Adjust to changing priorities and work effectively in a dynamic environment.- Ability to maintain up to date records of activities defined in main responsibility- Timely reporting to Manager, Business Process and Application Support- Initiative to take on additional responsibility- Initiative taken to improve work processes and reports

Qualifications

Mandatory requirements- Bachelor’s degree/Diploma in Business Administration, Operations Management, or a related field.- 1 - 3 years of experience in business process analysis, process improvement, or a related role.- Strong analytical and problem-solving skills.- Proficiency in process modelling and analysis tools (e.g., BPMN, Visio).- Excellent communication and interpersonal skills.- Ability to work collaboratively with cross-functional teams.- Detail-oriented with strong organizational skills.- Appreciation of Shipping Industry- Proper aptitude when working within a team and individually.-
- Good Computer Skills.- Good Communication Skills.

WSM


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