Application Support

3 days ago

Kuala Lumpur, Malaysia International Medical University - IMU Full time

**Responsibilities**:

- Support and provide issue resolutions and change management to ensure service level objectives are delivered.
- Monitor the problem tickets logs and provide monthly SLA reporting.
- Initiate system and process improvements by studying current practices and evaluating business needs and technology solutions.
- Provide functional / technical impact and value analysis base on relationship.
- Proactive with strong sense of delivering excellent customer service.
***Software Development**
- Initiate system and process improvements by studying current practices and evaluating business needs and technology solutions.
- Involve in new development of APIs and integration method for integration between supported systems to multiple systems within or outside of the organization.
- Provide functional / technical impact and value analysis base on relationship.
- Provide support for testing and training of systems implemented.
***Project Implementation**
- Involve to create and agreed on the project plan, manage and drive user requirements gathering, design, development, UAT and go-live of the project.
- Prepares or works with vendor to have technical reports, user documentation and user training of the solution.
- Monitors project progress by tracking activity against timeline; resolving problems; publishing progress reports and recommending actions.
- Liaise with the ITS infrastructure and technical teams on project requirements.
- Ensures project documents are complete, up-to-date and stored appropriately.
- Ensure quality and timely delivery of the project.
***IT Business Relationship**
- Foster close relationship between IT and businesses / other ITS functions.
- Engage businesses / support functions on their requirement and translating their strategy into implementation.
- Vendor management under Enterprise Applications.
***Policies & Procedures**
- Ensure compliance with IMU policies and procedures.
- Assist in the development and implementation of ITS policies and procedures.
- Liaise and work closely with compliance, security and audit personnel in ITS team on any compliance, security and audit activities

**Job Requirements**
- Degree in Computer Science or equivalent Computer Studies.
- Minimum of 5 years of hands-on-experience experience in system analysis, software development, implementation and support experience.
- Experience in supporting and maintaining SQL Database system.
- Experience in SQL Query and scripting.
- Solid understanding of data management, relational database, design and stored procedures.
- Project management and software development lifecycle experience and training a plus.

  • Application Support

    2 months ago

    Kuala Lumpur, Malaysia Strato Solutions Sdn Bhd Full time

    **1. System/Application Implementation and Enhancements** - As the Subject Matter Expert (SME) for the IT System / Application, and technical domains including system/solution architecture, the related components, design, technical, functional, operational, integration, etc. - Lead, drive or participate in end-to-end management and execution of...

  • Application Support

    4 weeks ago

    Kuala Lumpur, Malaysia MUV SOLUTIONS SDN BHD Full time

    **Job Summary**: As Application Support, you must be able to work within the team that is you are assigned to. You will be responsible for documentation, training, and support on current and future IT systems across the business. Act as first-level backup support to IT Servicedesk in resolving reported incidents if required. **Responsibilities**: - Aiding...

  • IT Application Support

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia SEER Sdn Bhd Full time

    Job Position: IT Application Support Salary Up To RM8000 Location: Kuala Lumpur Job Descriptions:Ability to keep Customer at the forefront of all requests and advocate for the Customers needs at all times. Advocate for Customer SuccessOwn and track tickets within SLAsIdentify, resolve or manage the resolution of system issuesFamiliarity with multichannel...

  • Application Support

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia MUV SOLUTIONS SDN BHD Full time

    Job Summary:As Application Support, you must be able to work within the team that is you are assigned to. You will be responsible for documentation, training, and support on current and future IT systems across the business. Act as first-level backup support to IT Servicedesk in resolving reported incidents if required.Responsibilities: Aiding the Project...

  • Application Support

    2 months ago

    Kuala Lumpur, Malaysia Verinon Technology Sdn Bhd Full time

    **1 **vacant position of Application Support for the duration of 12 months. Experience: 5+ years Key Skills / Knowledge and Behaviors (if applicable) **Technical** *Weblogic knowledge of any version prefer 12.1.2 and above *Oracle DB knowledge at DBA / programming of any version prefer 12c and above Solaris Unix knowledge min 1 year and above Java...

  • Application Support

    2 days ago

    Kuala Lumpur, Malaysia Verinon Technology Sdn Bhd Full time

    **1 **vacant position of Application Support for the duration of 12 months. Experience: 5+ years Key Skills / Knowledge and Behaviors (if applicable) **Technical** *Weblogic knowledge of any version prefer 12.1.2 and above *Oracle DB knowledge at DBA / programming of any version prefer 12c and above Solaris Unix knowledge min 1 year and above Java...

  • IT Application Support

    4 weeks ago

    Kuala Lumpur, Malaysia ManpowerGroup Full time

    **IT Application Support** Years of Experiences - 6 years and above **Required Skill Set** - Oracle PL/SQL **Preferable Skill Set** - Java - Swagger - JSON - WebLogic - Banking experience (accounting knowledge) **Working Experience** - Agile and waterfall project approach - Java - Swagger - JSON - WebLogic - Banking experience (accounting...

  • IT Application Support

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia SOGO (KL) Department Store Sdn Bhd Full time

    Responsibilities:Requirements: Minimum Diploma in Computer Science, Software Engineering, Information Technology or similar technical certificate. At least 3 years of working experience in similar capacity, preferably in retail industry. Experience in supporting SAP Business One, LS Retail, Microsoft SQL, ASP/VB Programming (Developer) will be an added...

  • Application Support

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia EPS Ventures Sdn Bhd Full time

    Responsibility Providing a high level of service to customers and adhering to our strict SLAs for response and resolution times. Follow up closely with customers to ensure full resolution of issues. Deployment of service releases, patches, requests and customizations. Compiling documentation related support calls, resolutions, and followups with users to...

  • Application Support

    3 weeks ago

    Kuala Lumpur, Malaysia Tentacle Technologies MSC Sdn. Bhd Full time

    Application Support Purpose of Role Essential **Responsibilities**: them. - Conduct analysis on the solution proposed. - Manage end users’ requirements and vendor progress. - Coordinate the work of vendors. - Identify workflow/system improvements and work with supervisor and operations team to enact change. - Problem troubleshoot and produce root cause...

  • Application Support

    3 weeks ago

    Kuala Lumpur, Malaysia Tentacle Technologies MSC Sdn. Bhd Full time

    Application Support Purpose of Role Essential **Responsibilities**: them. - Conduct analysis on the solution proposed. - Manage end users’ requirements and vendor progress. - Coordinate the work of vendors. - Identify workflow/system improvements and work with supervisor and operations team to enact change. - Problem troubleshoot and produce root cause...

  • Application Support

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Randstad Malaysia Full time

    about the companyJoin an established financial institution recognized for its commitment to enhancing customer experiences through innovative solutions. This organization is at the forefront of integrating technology into financial services, ensuring secure and efficient operations that support both local and international markets.about the jobOversee...

  • Application Support

    3 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Randstad Malaysia Full time

    about the companyJoin an established financial institution recognized for its commitment to enhancing customer experiences through innovative solutions. This organization is at the forefront of integrating technology into financial services, ensuring secure and efficient operations that support both local and international markets.about the jobOversee...

  • Application Technical Support

    4 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia NTT DATA Services Full time

    Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Application Technical Support to join our team in Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur (MY-14), Malaysia...

  • Application Technical Support

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia NTT DATA Services Full time

    Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Application Technical Support to join our team in Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur (MY-14), Malaysia...

  • Application Technical Support

    4 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia NTT DATA Services Full time

    Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Application Technical Support to join our team in Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur (MY-14), Malaysia...

  • Application Support Engineer

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia NTT DATA Services Full time

    Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Application Support Engineer - Credit Processing Apps to join our team in Kuala Lumpur, Wilayah Persekutuan Kuala...

  • Application Support Engineer

    3 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia NTT DATA Services Full time

    Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Application Support Engineer - Credit Processing Apps to join our team in Kuala Lumpur, Wilayah Persekutuan Kuala...

  • Application Support

    2 weeks ago

    Kuala Lumpur, Malaysia MSP Hitect Sdn Bhd Full time

    **Job Summary** Provide first-level support and solutions/workarounds to the business users for troubleshooting of problems on the corporate banking systems and attending to queries. Ensure all documentation, processes and methodologies used in the various phases of system development and implementation are in accordance with the Bank’s standards and...

  • Application Technical Support

    1 month ago

    Kuala Lumpur, Malaysia NTT DATA Services Full time

    Req ID: 277396  NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Application Technical Support to join our team in Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur...