Product Specialist

**Key Responsibilities**: - **Lead Generation and Tech-Savvy Follow-Up**: Utilize your understanding of Tech, Business and AI courses of Kidocode to effectively call, invite, and schedule parents for Free Trial Classes, showcasing how our products stand out in the tech-education field - **Engagement in Tech-Oriented Trial Classes**: Assist in Free Trial...

**Key Responsibilities**: - **Lead Generation and Tech-Savvy Follow-Up**: Utilize your understanding of Tech, Business and AI courses of Kidocode to effectively call, invite, and schedule parents for Free Trial Classes, showcasing how our products stand out in the tech-education field - **Engagement in Tech-Oriented Trial Classes**: Assist in Free Trial...

**Role: Social Media Customer Success Specialist** - Language: Japanese (Native) - Start Date: 5th Aug - Location: Penang - Salary: Up to RM 9000 (including all allowances) - Education: Fresh Graduates can apply - Experience: Preferred in Customer Service (not mandatory) - Shift: Mon-Sun 07:00am to 08:00 pm (Rotational) - Engage with customers on social...

**Role: Social Media Customer Success Specialist** - Language: Japanese - Start Date: 5th Aug - Location: Penang - Salary: Up to RM 9000 (including all allowances) - Education: Fresh Graduates can apply - Experience: Preferred in Customer Service (not mandatory) - Shift: Mon-Sun 07:00am to 08:00 pm (Rotational) - Engage with customers on social media...

**Who Are We?** Netpluz is a one-stop managed communications service provider for businesses. We deliver reliable, high-performance communications services for your business’s data, voice, video, cybersecurity, mobility and analytics needs. Our young brand was incorporated in 2015, but our team has been pioneering network communications technologies in...

Our client, is an **International Logistic sector**, is looking for_**SPECIALIST**_: - **HR Shared Service (Senior Executive)** **Location**:Penang, Malaysia **Responsibilities**: - To act as a strategic business partner by playing an advisory role to the HOD and Senior Management. - To handle staff disciplinary and grievances issues and provide basic...

Our client, an **International Logistic sector**, is looking for _**SPECIALIST**_: - **Lead HR Shared Service (Senior Manager)** **Location**:Penang, Malaysia **Responsibilities**: - To act as a strategic business partner by playing an advisory role to the HOD and Senior Management. - To handle staff disciplinary and grievances issues and provide basic...

Handling inbound customer inquiries and providing information about products and services. - Resolving customer complaints and ensuring customer satisfaction. - Managing customer accounts, including updating information and handling billing inquiries. - Using CRM software to maintain customer records and track interactions. - Collaborating with team members...

**Whom we seek?** - Able to communicate efficiently. - Preferred to have at least call centre experience. - Able to work on rotational shift. **What is your job tasks?** - Assisting customers via E-mail, chat, phone and other channels at a high degree of quality - Ensure all communication is handled professionally and promptly but with a human touch across...

1. Manage company social media platform via Meta Business Suite (Facebook & Instagram: Messenger, Comment, & Review) 2. Information center for customer regarding company products, promotions & services 3. Manage company google review via Google Business platform 4. Able to work shift system 5. Manage company hotline when customer call in for...

1. Manage company social media platform via Meta Business Suite (Facebook & Instagram: Messenger, Comment, & Review) 2. Information center for customer regarding company products, promotions & services 3. Manage company google review via Google Business platform 4. Able to work shift system 5. Manage company hotline when customer call in for...

**Responsibilities**: - Provide excellent customer service to Japanese-speaking customers - Assist customers with product inquiries, order status, and issue resolution - Coordinate with other departments to resolve customer issues promptly - Keep accurate records of customer interactions and transactions - Stay up-to-date with product knowledge and company...

The **Customer Service Representative** interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Essential Functions/Core Responsibilities: - **Minimum Skills to...

The **Customer Service Representative** interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Essential Functions/Core Responsibilities: - **Minimum Skills to...

**ob Description**: **Responsibilities**: - Resolve customer issues and complaints efficiently and professionally. - Maintain up-to-date knowledge of company products and services to effectively assist customers. - Handle customer requests, process orders, and manage returns and exchanges. - Document customer interactions and transactions in the company's...

The **Customer Service Representative** interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Essential Functions/Core Responsibilities: - Ensure service delivered to...

The **Customer Service Representative** interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Essential Functions/Core Responsibilities: - Ensure service delivered to...

Represent the brand, the culture, and values of our clients - Maintain a positive, empathetic, and professional attitude toward customers at all times. - Handle customer’s concerns positively and professionally - Ensure efficient problem and complaint resolution - Capture client feedback for future improvement - Capture the nature of Client contacts. -...

**Main Duties**: 1. Manage company social media platform via Meta Business Suite (Facebook & Instagram: Messenger, Comment, & Review) 2. Information center for customer regarding company products, promotions & services 3. Manage company google review via Google Business platform 4. Able to work shift system 5. Manage company hotline when customer call in...

**Key Responsibilities**: - **Customer Onboarding**: - Guide new customers through the onboarding process to ensure a smooth transition and quick adoption of our products/services. - Conduct training sessions and product demonstrations tailored to the Japanese market. - **Customer Relationship Management**: - Build and maintain strong relationships with...