HR Shared Service Specialist

Our client, an **International Logistic sector**, is looking for _**SPECIALIST**_: - **Lead HR Shared Service (Senior Manager)** **Location**:Penang, Malaysia **Responsibilities**: - To act as a strategic business partner by playing an advisory role to the HOD and Senior Management. - To handle staff disciplinary and grievances issues and provide basic...

Customer Service Specialist Location: Penang, Malaysia. Salary Budget: RM 7000- RM7500 Working Hours: Rotational Shift Start Date: Immediate Joiner Headcounts: 5 Mandatory Requirements: open to Freshers Job Scope: - Answer inbound calls in a timely and friendly manner - Perform call back with customers for transaction confirmations - Respond to...

JOB DESCRIPTION: - Identify hiring needs and ensure understanding of the Job Description and qualification requirements; - Handles entire recruitment Team, process and reference checking procedure where appropriate; - Ensures compliance of employment requirements; pre-employment requirements - Employee orientation, ensuring that the new employees are...

Overview The Customer Success Specialist (CSS) will provide the best customer experience by understanding and fully grasping requests, inquiries and complaints from our customers, making them feel valued and glad to have consulted the company The CSS will be the primary contact for customers. The CSS lives the values of our client which are: -...

**Whom we seek?** - Able to communicate efficiently. - Preferred to have at least call centre experience. - Able to work on rotational shift. **What is your job tasks?** - Assisting customers via E-mail, chat, phone and other channels at a high degree of quality - Ensure all communication is handled professionally and promptly but with a human touch across...

Vacancy: Customer Success Specialist - English (Malaysians) Location: Penang, Malaysia. **Salary**: Budget - RM3500 Work Hour: Rotational Shift Start Dates: ASAP Job description CSS represents the brand, the culture, and the values of the client - Your attitude and how you behave will determine how our client is perceived by its customers - It is...

Job title: Talent Acquisition Specialist Industry: Freight Forwarding industry Location: Klang, Selangor **About the Job** **Responsibilities**: - Create job description, understand selection criteria, and design interview questions that reflect each position’s requirements - Responsible for the end-to-end process of recruitment process including...

**About the Company** Our client are the worldwide leader in outsourced omnichannel customer experience management. They connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure...

Maintains customer records by updating account information - Ensure all communication is handled professionally and promptly but with a human touch across all channels - Demonstrating strong product, brand and industry knowledge to ensure all customer queries are answered making them promoters of the brand - Meet targets and requirements set by the client...

Job Title: Customer Success Specialist - Mandarin + English - Location: One Precinct, Bayan Baru Pulau Pinang - Shift: 5 working days (Rotational Shift) Job Highlights - Work Life Balance Environment - Young, energetic, and supportive team! - Diversified and inclusive culture - Language and Night Shift Allowance Job Responsibilities: - Support customers to...

Dear Connection Looking for a below Roles Role1: Telesales (at least 1 yr exp) - Hindi Any nationality (Location Bangkok) Role 2: Telesales (at least 1 yr exp) - Tagalog Native (Location Bangkok) Role 3: Telesales (at least 1 yr exp) - Mandarin Any nationality (Location Bangkok) Role 4: Trainer, QA,WFM- Real Time Analyst, Customer service -Japanese local and...

**Role Description** This is a full-time role as a Customer Success Specialist-Taiwanese Speaker. The role involves providing excellent customer support and ensuring customer satisfaction. The Customer Success Specialist will be responsible for communication with Taiwanese-speaking customers, resolving their queries and issues, and providing analytical...

The **Customer Service Representative** interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Essential Functions/Core Responsibilities: - **Minimum Skills to...

The **Customer Service Representative** interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Essential Functions/Core Responsibilities: - **Minimum Skills to...

**Role: Social Media Customer Success Specialist** - Language: Japanese (Native) - Start Date: 5th Aug - Location: Penang - Salary: Up to RM 9000 (including all allowances) - Education: Fresh Graduates can apply - Experience: Preferred in Customer Service (not mandatory) - Shift: Mon-Sun 07:00am to 08:00 pm (Rotational) - Engage with customers on social...

**Key Responsibilities**: - **Lead Generation and Tech-Savvy Follow-Up**: Utilize your understanding of Tech, Business and AI courses of Kidocode to effectively call, invite, and schedule parents for Free Trial Classes, showcasing how our products stand out in the tech-education field - **Engagement in Tech-Oriented Trial Classes**: Assist in Free Trial...

**Key Responsibilities**: - **Lead Generation and Tech-Savvy Follow-Up**: Utilize your understanding of Tech, Business and AI courses of Kidocode to effectively call, invite, and schedule parents for Free Trial Classes, showcasing how our products stand out in the tech-education field - **Engagement in Tech-Oriented Trial Classes**: Assist in Free Trial...

Handling inbound customer inquiries and providing information about products and services. - Resolving customer complaints and ensuring customer satisfaction. - Managing customer accounts, including updating information and handling billing inquiries. - Using CRM software to maintain customer records and track interactions. - Collaborating with team members...

Represent the brand, the culture, and values of our clients - Maintain a positive, empathetic, and professional attitude toward customers at all times. - Handle customer’s concerns positively and professionally - Ensure efficient problem and complaint resolution - Capture client feedback for future improvement - Capture the nature of Client contacts. -...

**Customer Service - Taiwanese** Location: George Town, Penang Salary Ranging from MYR 6k-7k with 600 Housing Allowance. One time joining Bonus : RM 5000 Flight ticket + 1 week hotel stay Freshers or Experienced Taiwanese resources With good English Level B2 **Job Highlights** - Working Abroad in a Multi-Cultural & International Company - Young,...