Wfm Resources Specialist Kl Banking Industry

**Are you ready to step into a dynamic role where your every decision impacts the heartbeat of our banking contact center? We're seeking a meticulous and forward-thinking WFM Real-Time Analyst to join our team and become the driving force behind our operational excellence.** - **Job highlights**:_ - _Professional career developement in banking line_ -...

Job Description: **Job Descriptions** - Responsible for managing a portfolio of existing Commercial Banking customers with optimization of revenue through sound credit evaluation, wallet sizing and account planning. - Strategic acquisition of new-to-bank customers under targeted business segments through understanding customers' business and financing...

**Our client is a subsidiary of a largest branch network of any foreign bank operating in Malaysia. We are seeking passionate, dynamic, self-motivated individuals who are driven towards achieving performance excellence. As a leading bank in Asia-Pacific, we offer challenging opportunities to meet your career aspirations.** Main responsibilities: -...

Resource planning to determine workforce requirement across multiple sites - Adopt and communicate the regional scheduling guidelines to stakeholders - Run “what-if” scenarios for staffing initiative - Create and optimise the schedule matrix and to allocate productive time based on interval level staffing needs with observation of local labour laws in...

**YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMRPOVE THE LIFE OF OUR CUSTOMERS.** Would you like to become part of the world’s most international company? A company that pioneered cross-border express delivery in 1969 and it now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people...

**Role**:Any Other **Timings**:Shifting Schedule (Permanent) **Industry**:Telecom / ISP **Process**:Non-Voice **Functional Area**:Any Other Key Skills: Real Time Analyst - Location: Kelana Centre Point Must be willing to work on Shifts: 24x7 rotational shift **Requirements**: - 2 years in Work Force Management ( WFM) - good in data analysis skill -...

**Key Responsibilities**: - Resource planning to determine workforce requirement across multiple sites. - Adopt and communicate the regional scheduling guidelines to stakeholders. - Run “what-if” scenarios for staffing initiative. - Create and optimize the schedule matrix and to allocate productive time based on interval level staffing needs with...

**Company Background** Multinational Banking Corporation **Job Title** Team Manager (Contact Centre) Primary Reporting Manager Team Head (Contact Centre) **Job Objectives** The Team Manager leads, manages and directs the activities of CSOs who provide customer support. Responsible to ensure customer service resources are utilized efficiently in...

**Company Background** International Bank **Position Title** Assistant Vice President - Workforce Management, Resource Specialist **Employment Type** Permanent **Job Objectives** Ensures the effective and efficient utilization of resources for meeting service level and response time objectives across all contact channels. Responsible for completing...

**Company Profile: One of the business division under a Local Bank Group.** **Position: Merchant Sales Executive** - 1 Year Contract (Renewable) - 5 Days work - Nearby Masjid Jamek, KL **Job Scopes**: - To identify and acquie new business merchants in retail & franchise sectors. - Face to face meeting with merchants with simple presentation. - Prepare to...

DATA ENTRY SPECIALIST FOR BANK MENARA TRX TASK : TYPING, HANDLE BANK DATA, FILING AND OTHER DATA ENTRY TASK 8.45am -5.45pm MONDAY TO FRIDAY RM1800 + FAA RM100 Location : MENARA TRX KL MUST KNOW HOW TO USE COMPUTER ENGLISH IS A MUST (Speak,Read & Write) MALAYSIAN ONLY 18-40 years old **Job Type**: Contract Pay: RM1,800.00 per month Schedule: -...

**Job highlights**: - **Multiracial working environment**: - **Full training provided**: - **Permanent role**: - **Attractive allowances and incentives!!!** Main responsibilities: - ️Answer incoming calls - ️Solving customer's enquiries or complaints regarding products or services - ️Promoting current promotion or package to the call-in customers...

**Role**:Translator **Timings**:Flexible (Contract To Hire) **Industry**:Other **Work Mode**:Work from Home **Functional Area**:Teaching / Education / Language Specialist Key Skills: Language Translation Japanese language - RM5000-5800 Live Interpretation, bridging communication gap Interpreter Cantonese + English B2 Rotational Shift (pre-dominantly...

4e Exchange, a globally leading financial derivatives trading platform in the financial services industry, is seeking a Human Resource Specialist to join their team. As a Human Resource Specialist at 4e Exchange, you will play a critical role in managing the human capital of the organization and supporting the company's growth and success. With a focus on...

The client is a reputable group of consultancy companies aiming to provide one-stop financial advisory services in assisting growing of Start-ups and SMEs and gain hands-on experience in a thriving and supportive workplace. It offers career opportunities for those who strive to be the best in the industry. The group was established in 2005 with more than 15...

**Company: D2S Resources Sdn Bhd** **Location**: Bukit Damansara, KL **Experience : 2 - 5+** years **QUALIFICATIONS / EXPERIENCE** - Diploma/Degree holder - At least 2-5 years of experience in customer service, sales support or contact centre functions in life or General insurance industry. - Preferably possess relevant insurance certifications (M5, M9,...

**Company Background** Bank Contact Center - To perform relative incoming /outgoing calls related to company products and services. - Provide excellent customer service to internal/external customer. - Provide excellent customer experience to maintain customer relationship. **Job Requirement**: - Good communication skills in English. (Mandarin will be...

Job Description: At OCBC Bank, we help individuals and businesses across communities achieve their aspirations by providing innovative financial services that meet their needs. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for our customers and provide innovative and best-in-class products...

**Role**:Any Other **Timings**:Flexible (Permanent) **Industry**:BPO / ITES **Process**:Voice **Functional Area**:Any Other **Work Mode**:Work from office Key Skills: Communication Inbound BPO BPO Voice Process Communication Skills BPO Skills BPO industry BPO Recruitment CSR - We are #hiring for a leading BPO in KL and Johor looking for Customer...

**The Role** We're looking for a **Reconciliation Specialist** to join Zurich Finance & Accounting team and support our growing transaction volume and related processes. In this role, you will handle cash-related transactions, such as daily bank reconciliation, bookkeeping on bank entries and maintenance of our balances of accounts; in addition to various...