Customer Service

2 weeks ago


George Town, Malaysia Agensi Pekerjaan JobScoper Sdn Bhd Full time

**Requirements**
- Fluent in the required language Mandarin & English (speaking, reading, and writing)
- Experienced in technical troubleshooting.
- Analytical skills for resolving complex issues.
- Proficient in navigating multiple systems and tools.
- Self-managing in fast-paced environments.
- Embraces challenges and takes on additional responsibilities.
- Maintains professionalism and composure under pressure.
- Accepts feedback, welcomes coaching, and demonstrates growth.
- Willing to work rotational shift
- At least 6 months experience in BPO/Banking/ Hospitality
- 精通所需的中英文语言(口语、阅读和书写)
- 具有技术故障排除经验
- 分析解决复杂问题的能力
- 熟练操作多个系统和工具
- 能够自我管理,在快节奏的环境中工作
- 喜欢挑战,并愿意承担额外责任
- 在压力下保持专业和镇定
- 接受反馈,欢迎指导,并展示成长的能力
- 愿意轮班工作
- 至少拥有6个月的BPO/银行/酒店行业经验

**Responsibility**
- Passionate about delivering exceptional customer experiences.
- Excellent communication skills, adaptable to different audiences.
- Flexible problem-solving approach, committed to exceeding expectations.
- Thrives in a team environment, eager to learn and grow.
- Curious and inquisitive, always seeking professional excellence.
- Effective time management and multitasking abilities.
- 热衷于提供卓越的客户体验。
- 出色的沟通技巧,适应不同的受众。
- 灵活的解决问题方式,致力于超越期望。
- 喜欢团队环境,渴望学习和成长。
- 好奇心强,始终追求专业卓越。
- 有效的时间管理和多任务处理能力。

**Benefits**
- Annual Leave
- Medical and Hospitalisation Leave
- EPF / SOCSO / PCB
- Medical Insurance
- Training Provided
- Allowance Provided
- 5 Working Days
- Young, energetic, and supportive team
- Trainings & Career Development
- Able to Work from Home
- Sign - On Bonus
- 年假
- 医疗和住院假期
- 公积金/雇员社会保障机构/个人所得税
- 医疗保险
- 提供培训
- 提供津贴
- 5个工作日
- 年轻、充满活力、支持团队!
- 培训与职业发展
- 能够在家工作
- 签约奖金

**Salary**: RM2,500.00 - RM3,000.00 per month

Schedule:

- Rotational shift

Supplemental pay types:

- Signing bonus

**Experience**:

- Customer Care Specialist: 1 year (preferred)

**Language**:

- Mandarin (preferred)
- English (preferred)
- Cantonese (preferred)


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