Customer Service for Logistics Support

**Responsibilities**: - Assist in handling Import and Export Shipment - Ad-Hoc task related to forwarding - Attending customer inquiries **Requirements**: - Min SPM/ Diploma in Logistics studies or other relevant studies. - Fresh graduates are encourage to apply - 1 year experience in Customer Service - Pleasant personality with good command of both oral...

**JOB PURPOSE** To improve service level, attempt to build stronger relationship with the customers and provide higher customer satisfaction at all levels. **JOB DESCRIPTIONS** - To handle costing and billing for shipments - Prepare e-payments and/or yellow vouchers for payments to the shipping liners/co-loaders for D/O collection - Resolve customers’...

**Customer Service and Attend to Enquiries** - Receive customers’ enquiries (walk-in or via telephone) and provide the information required - Providing clear directions of Hospital’s facilities to customer upon inquiry - Handling customer/patients’ queries and providing clear explanations and information - Assisting patients by directing the customers...

**Customer Service and Attend to Enquiries** - Receive customers’ enquiries (walk-in or via telephone) and provide the information required - Providing clear directions of Hospital’s facilities to customer upon inquiry - Handling customer/patients’ queries and providing clear explanations and information - Assisting patients by directing the customers...

Lead a team of Customer Services agent (Front-Offices, Back-Offices, Billing Auditors...) - Ensure the targets (performance, quality, cost) are reached by the team who is responsible for - Lead the team by bringing team spirit, encouraging continuous improvement initiatives - Coach the team by sharing his/her experience and bringing trust and...

**(Together we Create the future.)** **V Create Asiawide Group is an organization specializing in marketing, client acquisition and strategic business intelligence solution for our clients across a range of industries. We owe much of our success to our innovative and progressive approach to our clients' customers. Our forte is providing solutions and...

**Benefits**: - Shift allowance - OT Claim - Hospitalization and SurgeryGroup term life - Medical claim - EPF - SOCSO **Requirements**: - Min. SPM/Diploma in any field - At least 1 year experience in call center - Can start immediately **Job scope**: - Supporting on telco matter in call center role. - As a critical front line position, responsible for...

Process customer’s orders/enquiries timely and accurately - Ensure customer’s orders are correctly & timely updated in the system - Ensure customer’s orders are dispatched in best route (transport plan) to optimize freight cost - Liaison with multiple parties including customers, overseas agents, etc for freight handling and/or other matters - Handle...

**Key Responsibilities**: **Customer Service**: - Provide accurate information about products, services, pricing, and company policies to customers. - Assist customers in resolving issues, troubleshooting problems, and escalating complex cases as necessary. - Maintain a positive and empathetic attitude while addressing customer needs, aiming to exceed their...

**Responsibilities**: - **Provide prompt and effective customer support through live chat channels.**: - **Address customer inquiries, concerns, and issues in a professional and courteous manner.**: - **Assist customers in navigating our products/services and resolving problems.**: - Create engaging and persuasive copy for various marketing materials,...

**Responsibilities**: - **Provide prompt and effective customer support through live chat channels.**: - **Address customer inquiries, concerns, and issues in a professional and courteous manner.**: - **Assist customers in navigating our products/services and resolving problems.**: - Create engaging and persuasive copy for various marketing materials,...

**Age range: 26-35** **Responsibilities**: - Specifying and building tools to improve the speed and quality of support. - Analyzing support workflows and making suggestions to improve efficiency and effectiveness. - Working closely with product teams to understand and give input into product changes relating to the customer service department. - Assisting...

Able to speak and read in mandarin - Answering all calls to our dedicated customer service lines - Responding to billing enquiries - Reminding customers to pay debts - Build sustainable relationships and trust with customer accounts through open and interactive communication - Handle customer complaints, provide appropriate solutions and alternatives within...

**Job description** **Job Overview**: Customer Service Live Chat cum Copywriter. You will be responsible for engaging with our customers through live chat support and crafting compelling written content to enhance our brand messaging. **Responsibilities**: **Live Chat Support**: Provide prompt and effective customer support through live chat...

We established since 2000, we are well established company. We develop customer base and give marketing solutions for cooperate company in Banking industries, Telco industries and NGO. With 22 years of experience we trained and develop fresh individual to Executive and Senior Executive to lead our Organization. **BENEFITS: - ** - Travel opportunity...

1. To handle phones calls and enquiries 2. Handle administrative work and basic booking keeping 3. Perform other responsibilities and task as assigned - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints....

**Key Accountabilities** **a) Reporting** - Supporting for consolidation and presentation of budgets and forecasts in conjunction with Regional Management requirement with a high level of analytical capability - Management Reporting involve consolidation report, Promethee risk report, monthly flash report, treasury, AR analysis & etc - Perform freight...

**Infinity Group of Companies** **Application Support - IT** (Selangor - Klang) **Responsibilities**: - Providing technical support to end users - Assisting with systems integrations - Managing ticketed query system and ensuring comprehensive database of queries and resolutions is kept up to date - Maintaining and updating technical documents and...

**Company Overview** - **Handling incoming calls **and enquiries promptly from **Postpaid customers** accurately and professionally. - **Follow up and resolve** customers complaints and ensure it is close to satisfaction. - Handling general enquiries exp: billing, account, promotion etc. - Follow up and resolve customers complaints and ensure it is close to...

**Company Overview** - **Handling incoming calls **and enquiries promptly from **Postpaid customers** accurately and professionally. - **Follow up and resolve** customers complaints and ensure it is close to satisfaction. - Handling general enquiries exp: billing, account, promotion etc. - Follow up and resolve customers complaints and ensure it is close to...