Purchase-to-pay (Analyst) - Mandarin Speaker

5 months ago

Kuala Lumpur, Malaysia BASF Asia-Pacific Service Centre Sdn. Bhd. Full time

We are a leading chemical company, with the best teams developing intelligent solutions for our customers, and for a sustainable future.

We connect and develop people with diverse talents all over the world. For you, this means a variety of ways to progress.

Not only your performance but also your personality matter to us, regardless of gender, age, ethnicity, orientation, and background. At BASF, careers develop from opportunities.

**Do you want to work with passionate teams, providing excellent business and digital services to the Asia Pacific region?**

**Do you want an open, supportive, and caring working environment?**

**Do you view your development needs seriously as we do?**

**If YES, then take your career to the #NextLevel with BASF **

**Objectives of the Position**

Organization of own service delivery unit, team's work planning, backup arrangement to ensure service are delivered in accordance with established processes and work procedures.
- 60% - team management (consult team members on tasks assigned; Jour Fixes, portfolio assignment and ensure back-up schedule)
- 20% - Daily business (back-up) - jumping tasks due to unplanned leaves (Sick/ emergency leave and when regular back-up plan does not work).
- 10% - Process improvements (standardization & harmonization, simplifications, best practices and quick win).
- 5% - Knowledge Facilitator (ensure comprehensive knowledge transfer, buddy system, functional trainings, collaborate with KC)
- 5% - First escalation layer for business partners. Guide and develop team's knowledge to meet expected service standards through structured job training.
- Guide and develop team's knowledge to meet service standards expected through structured and on the job training.
- Lead issue resolutions and act as advisory of own service delivery topic together with local business partners, internal stakeholders, global counterparts.
- Act as the first escalation point in daily operational issues/queries within own's unit. Escalate as and when issues required extra and special attention. - Identify area for process optimization and harmonization of own profile assigned and aligned with other team specialists.
- Ensure team’s operational processes and procedures in full compliance with BASF requirements, Financial Reporting Compliance (FRC), local legal and statutory requirements.
- Ensure service delivery meet targets defined in service level agreement and KPIs for process efficiency, effectiveness and quality control.
- Support Manager in employee development and talent identification.

**Main Tasks**

Functional Tasks (including but not limited to):

- Ensuring technical, process and systems support are delivered for P2P invoices and Inter-company transaction/reconciliation team by monitoring the processes, and ensuring quality in terms of accuracy, completeness and timeliness daily.
- Monitoring all activities in P2P function are delivered within the given time frame
- Responsible for team administration, coaching & development, resource hiring & executing right people at right place for delivering top-notch P2P services in BSSCKL.
- Be the 2nd level contact point of escalation or/and in assisting both internal and external customers with questions or problems associated with P2P queries.
- Act as the 1st back-up of P2P Manager for certain functions such as monthly operation meetings and other projects as required by senior management.
- Ensure compliance and internal control by Monitoring P2P Risk Monitor (Overdue Posting, Posting Without Approval, Parked Document)
- Ensure Down payment Quality Check is performed daily to avoid double payment
- Monitor netting is carried out as per BASF SE schedule every month to release documents blocked for pay first dispute later monthly (only Intercompany Team)
- Monitor block invoice report to ensure payment on time to vendor.
- Manage & monitor GRIR difference charged out to ensure financial statement is accurate and up to date
- Ensuring month end closing adhering to P2P global guideline
- Generates month end reports for management review
- Participate in compliance audits (FRC, ISO & Statutory) and respond to audit findings/queries in timely manner
- Back up for updating all WI and PD for Manager review to meet FRC and ISO requirements.
- Ensure delivery execution follows BASF policies, local company legal and statutory requirements and credit policies.
- Support implementation of P2P policies based on guideline according to regional and global standard
- Assist and support team members by sharing knowledge & best practices and acting as a mentor to them
- Supervise and review the work of Analyst & Senior Analyst to ensure compliance with the predefined process description and customer centricity mindset.

Other Key Tasks
- Monitoring of Open items in P2P responsible G/L control account ie GRIR, GCCC, Discount
- Stakeholders management in P2P Community ie. Regional Core team meeting and Local core team meeting.
- Supp

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