Operations Manager

7 months ago


Kuala Lumpur, Malaysia OLIVER - APAC Full time

**Job Title**:Operations Manager

**Location**:Kuala Lumpur, Malaysia

**A LITTLE BIT ABOUT THE ROLE**:
The Operations Manager is a key role for the agency. He/she will work closely with the Country Lead and regional functions to help formulate business strategy, design policies, coordinate operations, implement processes & technology solutions, ensure compliance, evaluate risk and report on overall operational performance.

**Their role is to help our agency teams to deliver brilliant work in the most effective way.**

**WHAT YOU WILL BE DOING**:

- Working closely with our on-site and Hub teams to provide daily ad-hoc operational support.
- Identifying, developing and implementing process solutions and workflow patterns.
- Training teams in effective use of all proprietary and licensed workflow & analytical tools within the business.
- Implementing global / regional processes & best practices that boost productivity regionally
- Assist in rolling out & managing global, regional and local initiatives that maximize efficiency across our network.
- Assisting with new implementations to ensure are new teams are brought on-line correctly.
- Take responsibility for excellence in operational service, understanding and then undertaking the appropriate communication, action and personal presentation as required by the business culture across the region.

**WHAT YOU WILL NEED TO BE GREAT IN THIS ROLE**:
**Knowledge & Skills Required**:

- A minimum of 4 years in either Account Management or Operations.
- A demonstrated history of being both **process-driven** and **result-focused**.
- Comfortable working in a Global set-up across regions, cultures & time-zones.
- Excellent stakeholder engagement skills with the ability to proactively organise and influence stakeholders and build strong and effective working relationships.
- The ability to manage and filter workflow as well as organise and prioritise workloads to maximise productivity.
- Proficient in Adobe CC, Microsoft Office and other related software.

**Personal attributes**:

- Self-motivated, working with little supervision.
- Collaborative team player, open minded - non political.
- Proven ability to effectively work with creative teams.
- Proven ability to communicate and liaise with all levels in the business.
- Discrete about all confidential and personal information.
- Driven, proactive, helpful, and enthusiastic team player.

**A LITTLE BIT ABOUT US**:
OLIVER provides clients with dedicated agencies. We do this because we believe the traditional agency model is not fit for the speed of modern marketing. Businesses want, and rightly demand, the same quality of strategic and creative thinking the traditional agency provides, but at a speed that befits how they now work.

The traditional agency outside-in model means that huge quantities of time are wasted in the back and forth and linear processes between agencies and clients. OLIVER agencies come to the client, live inside their office and solve their problems collaboratively.

OLIVER agencies are strategic and creative, whilst being agile and adaptive. They cover the full range of integrated marketing, but at the speed that businesses now demand. We allow our clients to work in real time. Creating better work, at pace.

**OUR VALUES AND HOW TO LIVE THEM**:
**Ambition** - you look for opportunities to deliver greater value to those around you.

**Imagination** - you identify a range of solutions to problems.

**Inclusion - **to be actively pro-inclusive and anti-racist across our community, clients and creations.

**Inspiration** - you lead by example and encourage others to do the same.

**Learning **- you have excellent listening skills that helps you to learn from our clients and those around you.

**Results** - you accept responsibility for your actions.
- We've set ambitious, market-leading environmental and social goals around sustainability at OLIVER. _We have committed to be net zero by 2030 and take far reaching action on DE&I in the sector. _We expect everyone to contribute to our mission, embedding sustainability into every department and through every stage of the project lifecycle._

Inside Ideas Group and its' affiliates are equal opportunity employers committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All [suitable] applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodiversity, disability status, or any other characteristic protected by local laws.



  • Kuala Lumpur, Malaysia BID Operations Full time

    Develop, follow, and enhance risk management policies and procedures within the designated risk jurisdiction. - Collaborate closely with the dealing and liquidity teams to effectively assess and manage operational risks. - Serve as a technical liaison to stakeholders and various departments within the firm, providing clear and concise answers to complex...


  • Kuala Lumpur, Malaysia BID Operations Full time

    At BID Operations, we are passionate about supporting our clients in their journey towards success. Our mission is to empower you to thrive by handling the essential yet time-consuming aspects of your business operations, allowing you to concentrate on strategic growth and innovation. What sets us apart is our commitment to understanding our customer’s...


  • Kuala Lumpur, Malaysia BID Operations Full time

    **Responsibilities**: - Collaborate with cross-functional teams to gather campaign assets, both online and offline, and ensure timely delivery. - Communicate with internal and external groups to ensure marketing materials comply with regulations. - Identify issues, risks, and benefits of website content and functionality updates, and outline business...

  • HR Manager

    7 months ago


    Kuala Lumpur, Malaysia BID Operations Full time

    **Human Resources Management**: - Establish effective communication and collaboration with HQ HR ensures that all the HR practices at local level align with the broader organizational strategies and goals. By relaying important information, feedback, and local insights to HQ, the HR Manager should adapt HQ strategies to fit the local context, ensuring that...


  • Kuala Lumpur, Malaysia BID Operations Full time

    This is a key role in driving the growth and profitability of our brand including customer acquisition and retention. Your role is to focus on the local market initially with the opportunity to develop this into a global role. Due to growth, we are looking to hire an ambitious Digital Acquisition Marketing Manager to take our digital customer acquisition to...


  • Kuala Lumpur, Malaysia BID Operations Full time

    We are seeking an experienced Customer Onboarding Manager responsible for coordinating and managing the onboarding process for new customers, ensuring their smooth and swift integration with our products or services. This role involves close collaboration with sales, customer support, and other relevant teams to deliver an outstanding customer...


  • Kuala Lumpur, Malaysia BID Operations Full time

    **What A Day Looks Like**: ***: - **Daily Funding reviews and processing.** ***: - **Daily data reconciliation and generation of reports.** ***: - **Statistics collation and analysis.** ***: - **Identify, analyse, and report abnormal funding situations or issues.** ***: - **Risk Analysis from a Funding Standpoint.** ***: - **Case...


  • Kuala Lumpur, Malaysia BID Operations Full time

    As a regional team leader, you will lead and inspire a team of talented recruiters, fostering a collaborative and high-performance culture. You will also work closely with the global team leader and internal stakeholders across the organization to understand hiring needs, develop recruitment strategies, and implement best...

  • Back Office Associate

    8 months ago


    Kuala Lumpur, Malaysia BID Operations Full time

    Are you prepared to step into a key role that merges language proficiency with operational excellence? BID Operations is in search of a Back Office Associate proficient in both Mandarin and English to contribute to our esteemed operations. As a Back Office Associate, your role will be pivotal in ensuring impeccable client support and operational efficacy....


  • Kuala Lumpur, Malaysia BID Operations Full time

    We are seeking an experienced and dynamic HR Consultant oversee staff performance, administrative operations, and office management as location HR. This multifaceted role requires a strategic thinker with a strong background in HR management and efficient office operations. The HR Consultant will be responsible for fostering a positive work environment,...


  • Kuala Lipis, Malaysia SELINSING GOLD MINE MANAGER SDN BHD Full time

    Mining assisstants perform routine duties in mining and quarrying operations. They assist the miners with maintaining equipment, with laying pipes, cables and tunnels, and with removing wast. Selinsing Gold Mine Manager Sdn. Bhd is a subsidiary of Polar Potential Sdn. Bhd., which is owned by Monument Mining Limited, a Vancouver-based, publicly listed mineral...


  • Kuala Lumpur, Malaysia BID Operations Full time

    **About Us** Introducing BID Operations, your trusted partner in providing comprehensive technology, corporate function solution, accounting & operations, and risk & compliance services to support our customer business growth! Our relentless focus on streamlining and simplifying processes ensures we meet our client's needs with exceptional efficiency. We...


  • Kuala Lumpur, Malaysia BID Operations Full time

    At BID Operations, we are passionate about supporting our clients in their journey towards success. Our mission is to empower you to thrive by handling the essential yet time-consuming aspects of your business operations, allowing you to concentrate on strategic growth and innovation. What sets us apart is our commitment to understanding our customer’s...


  • Kuala Lumpur, Malaysia BID Operations Full time

    BID Operations is looking for a talented individual to join our team as a Client Funds Settlements Officer. BID Operations is committed to providing top-notch technology, customer service, accounting & operations, and risk & compliance services to our clients. As a Client Funds Settlements Officer, you will play a critical role in ensuring efficient and...


  • Kuala Lumpur, Malaysia BID Operations Full time

    BID Operations is looking for a talented individual to join our team as a Client Funds Settlements Officer. BID Operations is committed to providing top-notch technology, customer service, accounting & operations, and risk & compliance services to our clients. As a Client Funds Settlements Officer, you will play a critical role in ensuring efficient and...


  • Kuala Lipis, Malaysia SELINSING GOLD MINE MANAGER SDN BHD Full time

    Key Task and Responsibilities - Collect grade control (GC) sample. - Collect field duplicate sample. - Ensure that holes drilled as depth required. - Ensure working area and conditions are good and safe. - Ensure GC pegs matched with given GC plan drawing. - Ensure collected samples are dry and if wet, follow procedures as given Geologist. - Ensure sample...

  • Funding Associate

    8 months ago


    Kuala Lumpur, Malaysia BID Operations Full time

    **Company Overview**: BID Operations is a trusted partner in providing comprehensive technology, customer services, accounting & operations, and risk & compliance services to support our client's business growth. Our relentless focus on streamlining and simplifying processes ensures we meet our client's needs with exceptional efficiency. As a leading company...

  • Support Manager

    5 days ago


    Kuala Lumpur, Malaysia CHINA UNICOM OPERATIONS (MALAYSIA) SDN. BHD. Full time

    Work closely with the sales team and provide pre-sales support and technical solution to customers - Responsible to understand customer requirements, environment and challenges, able to provide tailor-made solution and implementation to clients - Involve in the whole process of pre-sales cycle - customer meeting, user requirement study, solution design,...

  • Office Administrator

    7 months ago


    Kuala Lumpur, Malaysia BID Operations Full time

    **Responsibilities**: - Facilities Management: Ensure optimal maintenance of office facilities by promptly addressing issues and coordinating with external service providers. - Office Renovations: Oversee the review of contracts and manage office fit-outs to create a comfortable and productive working environment. - Budget Management: Support in overseeing...


  • Kuala Lumpur, Malaysia BID Operations Full time

    We are seeking a SEO & AdWords Coordinator to join our dynamic digital marketing team. As the SEO & AdWords Coordinator, you will be responsible for optimizing our website for search engines, managing Google AdWords campaigns, and improving our online visibility. **Key Responsibilities**: - Manage all aspects of Google Ads campaigns. - Create and optimize...