Ecosystem Operation Specialist

6 months ago

Petaling Jaya, Malaysia IBM Full time

Introduction

At IBM, we believe technology shapes the world, and we are a catalyst for that innovation and creativity. We are on the forefront of groundbreaking change - improving businesses, society, and the human condition. As a leader in Hybrid Cloud and AI, we are leading the charge in a world-wide digital transformation.

On the IBM team in Kuala Lumpur, you will accelerate your career at an iconic company known as a pioneer in computing. You will join a supportive and inclusive work culture full of growth oriented IBMers. There are countless opportunities to develop through skill-specific trainings and career development resources, enabling you to forge your own career path. In addition to a competitive package, IBM offers a collaborative and growth-oriented work environment and global responsibilities. Join us in Kuala Lumpur and be part of a team that is shaping the future of technology in Malaysia and beyond.

Your Role and Responsibilities

Co-Marketing is a program that provides Fund support to partners for their marketing activities. The objective is to promote IBM products and services by partners for new customer acquisition and business expansion. In this role you will support end to end of Co-Marketing Program

Our ecosystem Marketers have a deep understanding of our partners: how they sell, how

they make money, and what their priority offerings are. A critical part of our Marketing

organization, they drive partner-led demand motions to scale business growth for IBM’s

technology offerings including hardware and software

In this role you will manage and support the business operation and logistics to maximize the business productivity and visibility of Japan business unit.

Responsibilities may include:

- Support the external communication on programs mainly on Co-marketing in timely manner
- Manage and support Co-marketing program backend operations such as program communication, funding allocation, Q&A handling to the partners, and related reporting
- Manage procurement work, budgeting support
- Provide event delivery support to the local sales and even to ecosystem marketing members
- Supporting contents production processes including content reviews, loading and publishing, campaigns, and helping troubleshoot campaign execution issues.
- Proactively collaborate with IBM internal stakeholders to be familiar with the market trend, insight, and the demand from the field
- Creating reports of program performance or of major KPIs
- Report Japan marketing leaders on up-to-date business status and insight

MYCHQ24

Required Technical and Professional Expertise
- 3+ years of B2B marketing experience
- Excellent program/project management and execution skills, with ability to prioritize and meet deadlines
- Solid problem solving and analytical skills, attention to detail and a self-starter
- Fluent in Japanese & English - strong verbal and written communications skills
- Basic skill of Microsoft Word; Microsoft Excel; Microsoft Power Point

Preferred Technical and Professional Expertise
- B2B partner marketing experience with fundamental understanding of partner business
- Familiar with Procurement & Claims operations, Budget Management
- Experience in campaign design and delivery
- Experimentative mindset - works quickly to pilot, succeed/fail fast and scale what works

About Business UnitIBM Corporate Headquarters (CHQ) team represents a variety of functions such as marketing, finance, legal, operations, HR, and more, all working together to solve some of the world's most complex problems, help our clients achieve success and build collaborative work environments for IBMers.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

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