Mandarin Customer Service

Job Description岗位职责:- 负责客户在线咨询答疑,针对客户咨询需求,提供有效解答- 与有关部门保持良好的沟通与合作- 在客户服务和准确信息方面超越客户的期望。- 团队合作以实现所需的 KPI 元素和 SLA入职要求:- 必须能够流利地使用_普通话_和_英语_进行交流; _或_粤语_-...

**Job Description岗位职责：** - 负责客户在线咨询答疑，针对客户咨询需求，提供有效解答 - 与有关部门保持良好的沟通与合作 - 在客户服务和准确信息方面超越客户的期望。 - 团队合作以实现所需的 KPI 元素和 SLA **入职要求：** -...

**Responsibilities** - Maintain relationships with carriers and customers. - Solve customer and carrier problems and help resolve issues. - Generate and analyse the SLA reports - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Deliver excellent customer service and handle incoming customer calls regarding...

Responsibility Handling preonline booking enquires, postonline booking enquires, other general enquires, escalation support & booking amendment/cancellation. To exceed customers' expectations in terms of customer service & accurate information. Work in a team to achieve the required KPI elements and SLA. Maintaining a positive, empathetic, and professional...

**About us** We are professional, agile and supportive. Our work environment includes: - Modern office setting - Work-from-home days - Identify and assess customers’ needs to achieve satisfaction. - Build sustainable relationships and trust with customer accounts through open and interactive communication. - Provide accurate, valid and complete...

_**URGENTLY HIRING !!! **_ **Basic Salary**: From RM3100 + Allowance **Position**:Customer Service Executive (Inbound) **Location**: Ara Damansara, Petaling Jaya **Working Day**: 5 days, 2 days off (Rotational Shift) **Working Hour**: Rotational Shift - **FRESH GRADUATED ARE ENCOURAGED TO APPLY !!**_ **REQUIREMENTS**: - At least SPM or SKM...

**URGENTLY HIRING !!!** **Basic Salary**: RM3000 + Allowance **Position**:Customer Service Executive (Inbound) **Location**: Ara Damansara, Petaling Jaya **Working Day**: 5 days, 2 days off (Rotational Shift) **Working Hour**: Rotational Shift (3 Shift) **FRESH GRADUATED ARE ENCOURAGED TO APPLY** **REQUIREMENTS**: - At least SPM or SKM Certification. -...

**NEW INTAKE FOR JUNE 2024** **Basic Salary**: High Basic Salary + Allowance **Position**:Customer Service Executive (Inbound) **Location**: Ara Damansara, Petaling Jaya **Working Day**: 5 days, 2 days off (Rotational Shift) **Working Hour**: Rotational Shift - **FRESH GRADUATED ARE ENCOURAGED TO APPLY !!**_ **REQUIREMENTS**: - At least SPM or SKM...

**Customer Service Representative** **Education level : SPM & above** **Experience : at least 4 years’ experience in Customer Service** Languages: Chinese and able to speak at least 2 ~ 3 Chinese dialects **JOB DESCRIPTION** - Experience : At least 4 years of customer service experience - Qualification : SPM and above - Check stocks & issuing D/O...

Job Description: We are currently seeking an energetic and customer-focused individual to join our team as a Maxis Consumer Outbound Customer Service (Mandarin Speaker). In this role, you will be responsible for making outbound calls to our Mandarin-speaking customers, assisting them with any inquiries or issues they may have, and providing exceptional...

**Responsibility** - Handling pre-online booking enquires, post-online booking enquires, other general enquires, escalation support & booking amendment/cancellation. - To exceed customers' expectations in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and SLA. - Maintaining a positive, empathetic, and...

Our client: Founded over 27 years ago and are the world's largest Education Seminar company. Host and produce 500+ entrepreneurial events across 37 countries including Australia, New Zealand, Singapore, Malaysia, South Africa, the USA, Europe, the Middle East, South America, and the UK. Also, provide the key to personal and business success, creates...

Job Description:We are currently seeking an energetic and customer-focused individual to join our team as a Maxis Consumer Outbound Customer Service (Mandarin Speaker). In this role, you will be responsible for making outbound calls to our Mandarin-speaking customers, assisting them with any inquiries or issues they may have, and providing exceptional...

Role:Customer Service AgentWork Location:Shah Alam/ Petaling JayaLanguage Required:Mandarin (Speak must / read, write not required) + Basic EnglishJob Type:PermanentSalary: upto RM KPI + other benefitsRequirements:Minimum SPM Needed.Fresher can apply.Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and...

Position: Customer Service ExecutiveFull-Time position: 12 Months ContractWorking Location: CP Tower, Petaling JayaBasic Salary: RM 2,400- RM3,000 ( Monthly)Language Allowance: RM 500 (mandarin speaker only)KPI Allowance: depending on performanceTraining 3 weeks providedWorking Days: Monday - Sunday (5 working days & 2 rotational off days )Working Hours:...

Responsibilities: 2. Assist customers with placing orders, tracking shipments, and processing returns. 3. Provide product information and recommendations to customers. 4. Collaborate with other departments, such as shipping and billing, to ensure timely and accurate order fulfillment. 5. Maintain accurate records of customer interactions and...

Respond to customer inquiries within the agreed response time Resolve customer inquiries through our support channels Provide relevant service recovery, support, and recommendations to customers Support customers on issues (not limited to): product information, purchase, delivery status, order, payment, promotions, feedback, and complaint resolution...

Position: Customer Service ExecutiveFull-Time position: 12 Months ContractWorking Location: CP Tower, Petaling JayaBasic Salary: RM 2,400- RM3,800 ( Monthly)Language Allowance: RM 500 (mandarin speaker only)KPI Allowance: depending on performanceTraining 1 month providedWorking Days: Monday - Sunday (5 working days & 2 rotational off days)Working Hours:...

Job Responsibilities: Providing high quality Customer Service to high valued customers. Following SOPs while assisting customers in their requests. Using company resources and other channels to assist in fulflling requests. Assist professionally in written and verbal communication. Provide daytoday support to mobile apps, eCommerce, retailrelated platforms...

Responsibilities: - Customer Service (handle VOICE CALL, CHAT & EMAIL - Mandarin + English Speaking Market) - Ensure all SLAs are met accordingly - Demonstrate strong customer service orientation and take responsibility to ensure customers are satisfied - Provide a high level of professionalism and competent customer service - Able to communicate...