Customer Services Assistant

2 weeks ago


Sentul, Malaysia JOVI GLOBAL SDN BHD Full time

**Location: Maxim Citylights Sentul, KL.**

**Type: Full time**

**Salary: RM 2,300 - RM 2,500 per month**

**Working Hours: Monday to Saturday, 8:30 AM - 5:30 PM**

**Job Scopes**:

- Reply comments & DM's in Facebook, Instagram, Tiktok & Shopee
- Entertain customers inquiry regarding: Product, Order Status, Tracking Number
- Resolve customer complaints in a friendly and professional manner.
- Collaborate with other teams to ensure customer satisfaction.
- Update and manage customer pending orders.

**Requirements**:

- Age between 20 to 30 years.
- Pose good and patience characteristics.
- Flexible working hours - capable of working remotely using a phone.
- Availability to work on weekends when required.

**Benefits**
- Medical RM200/year
- Dental RM200/year
- Apparel/ Clothing RM200

Pay: RM2,300.00 - RM2,500.00 per month

**Benefits**:

- Maternity leave
- Parental leave
- Professional development

Supplemental pay types:

- Yearly bonus

**Experience**:

- Customer Service: 1 year (required)

Application Deadline: 06/30/2024
Expected Start Date: 06/30/2024



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