Customer Engagement Specialist

**Responsibilities**: - Meet and greet customers - Assigning customers to available executives - Attending to telephone calls & inquiries - Monitor selected activities e.g test drive and demo car movement - Updating database - Preparation of reports and related documents - Assist in CSI and CRM activities - Assist in administrative duties **Job...

**Role**:Customer Success Specialist **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Semi-Voice Key Skills: Customer Service Customer Management customer service analyst Customer oriented Customer service advisor Customer Acquisition Customer...

**Company Description**: - Informa Tech serves 9 market pillars including: Artificial Intelligence, Components & Devices, Cybersecurity, Enterprise IT, Game, Industry Verticals, Internet of Things, Media & Entertainment and Service Providers. We offer an unrivalled reach to decision-makers in the technology marketplace, leveraging over 100 recognised brands...

**Company Description** Do you want to make an impact?** Informa Tech sits at the heart of a thriving business technology community. And by providing market insight and market access across multiple specialist technology markets, we connect, inform and inspire the technology industry to build a better, more sustainable world and start conversations that...

DUTIES & RESPONSIBILITIES - Responding promptly to customer inquiries, acknowledging customer’s feedback and and resolving customer’s complaints. - Keeping records of customer interactions, transactions, comments, and complaints. - To ensure customer satisfaction and provide professional customer support. - Communicating with customers through various...

**Role: Social Media Customer Success Specialist** - Language: Korean (Native) - Start Date: 15th July & 12th Aug - Location: Penang - Salary: Up to RM 9000 (including allowances) - Education: Fresh Graduates can apply - Experience: Preferred but not mandatory - Shift: Rotational (24x7) - Engage with customers on social media platforms - Provide excellent...

KEY SKILLS English Communication Customer Service Excellent Verbal Inbound And Outbound Process Korean Language Job Title : Customer Success specialist, Korean Speaker Location : George Town, Penang, Malaysia. About this Opportunity Customer Success specialist jobs continue to be on the rise as more businesses are being engaged through social media...

CUSTOMER SERVICE SPECIALIST MANDARIN LOCATION: Georgetown,Penang Salary Up to: RM3,500 - RM4000 Working Hour: 24/7 Rotational shift Job Scope: Responding to customer requests, managing concerns,and providing specific information based on the enquiries received via phone call. Job Requirements: Bachelor's Degree or at least Diploma or equivalent in any...

Job Description: - Ensure all communication is handled professionally and promptly but with a human touch across all channels. - Demonstrating strong product, brand and industry knowledge to ensure all customer queries are answered making them promoters of the brand. - Meet targets and requirements set by the client and management. - Appropriate knowledge...

Job Title: Customer Service Specialist Company Background: Dorkei Kualiti (M) Sdn Bhd is a leading supplier of high-quality mould base and hot runner systems. With our expertise and commitment to excellence, we have built a strong reputation in the industry for delivering superior products and exceptional customer service. As we continue to expand our...

**Role**:Customer Success Specialist **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Mandarin english customer success - **Job Title**: Customer Success Specialist **Location**: George Town, Penang **Job Type**: Full-Time,...

**Role: Social Media Customer Success Specialist** - Language: Korean - Start Date: 15th July & 12th Aug - Location: Penang - Salary: Up to RM 9000 (including allowances) - Education: Fresh Graduates can apply - Experience: Preferred but not mandatory - Shift: Rotational (24x7) - Engage with customers on social media platforms - Provide excellent customer...

We are now hiring for Mandarin Speaker Customer Success Specialist Location: Georgetown, Penang 40 position available Salary RM 3000 to RM 3500 Massive hiring for Customer Success Specialist Mandarin Speaker. This role require to assist customers with inquiries or concerns related to a company's products or services. In addition, they inform customers...

**Role**:Customer Success Specialist **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Relations Customer Service Customer Management Customer oriented Customer Care customer success customer support- Support customers to...

Role - Customer Success Specialist (Voice or chat depend on project) Client: Teleperformamce Client, will diclose the mane and details in interview round Job location Bayan Lepas, Penang / George Town PERMANENT WITH CLIENT PAYROLL Japanese / Mandarin / Cantonese (any) Allowance - Language Allowance - Bond of 6 months applies. should the employee leave...

**Company**: Teleperformance **Position**: Customer Success Specialist **Location**: George Town, Penang, Malaysia **Salary**: RM 2,800 - RM 3,300 **Language Requirement**: English & Mandarin **Working Hours**: 9am to 6pm or 12pm to 9pm **Overview**: Serve as the primary contact for customers on the client's website. Embody the client's values of...

Deal directly with customers either by telephone, electronically or face to face. - Respond promptly to customer inquiries. - Handle and resolve customer complaints. - Obtain and evaluate all relevant information to handle product and service inquiries. - Provide pricing and delivery information. - Perform customer verifications. - Set up new customer...

Deal directly with customers either by telephone, electronically or face to face. - Respond promptly to customer inquiries. - Handle and resolve customer complaints. - Obtain and evaluate all relevant information to handle product and service inquiries. - Provide pricing and delivery information. - Perform customer verifications. - Set up new customer...

Deal directly with customers either by telephone, electronically or face to face. - Respond promptly to customer inquiries. - Handle and resolve customer complaints. - Obtain and evaluate all relevant information to handle product and service inquiries. - Provide pricing and delivery information. - Perform customer verifications. - Set up new customer...

**Purpose** As a Customer Success Specialist, your goal is to make our customer happy and productive, to work collaboratively with sales, product, engineering, to set a high standard for how we serve our customers, and to always communicate with empathy and respect. **Job Scope** - Compose thoughtful, personalized responses for a variety of customer...