Healthcare Industry Customer Service Executive

6 months ago


Petaling Jaya, Malaysia Glory HR Solutions Full time

**Highlights**:

- Office located at Bukit Jelutong, Shah Alam
- Healthcare Industry with good career development
- Attractive remuneration package: Basic Salary + OT + Shift Allowance + Attractive Benefits

**Job Requirements**:

- Diploma/Degree in any medical or health related field of study
- Possess good communication skills and good command of spoken and written English & Bahasa Malaysia
- Able to work in fast-paced environment, independent, customer-focused, result-oriented & disciplined
- At least 1 year of working experience in handling **Guarantee Letter**:

- Able to understanding **doctor's writing & medical term**:

- Willing to work on shifts and on rotation basis

**Responsibilities**:

- To assess and approve the Admission/Discharge case accordance to the Insurance's policy terms and conditions.
- Ensure all the documents received are complete with info that is required for Guarantee Letter (GL) issue.
- Result oriented with a sense of urgency, cooperativeness and eagerness in ensuring efficient teamwork in delivering excellent services to the client.

**Job Types**: Full-time, Permanent

**Salary**: RM2,500.00 - RM3,500.00 per month

**Benefits**:

- Health insurance
- Professional development
- Vision insurance

Schedule:

- Afternoon shift
- Day shift
- Monday to Friday
- Night shift
- Rotational shift
- Weekend jobs

Supplemental pay types:

- Overtime pay
- Performance bonus
- Yearly bonus

Application Question(s):

- Able to understanding doctor's writing & medical term?
- Able to work on shift including late night shifts, and weekend?

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Guarantee Letter: 2 years (preferred)


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