Help Desk Agent

Overview: STATEMENT: The GBS Account and Client Management Help Desk Agent, as part of the Thrive China hiring plan, will manage a customer-focused Help Desk offering top-quality front-line support to employees, external and internal customers related to GBS Finance and Human Resources functions. This transition is in line with the recent decision to move...

Responsibilities - Provide 1st level hardware and software troubleshooting assistance over the phone or remotely - Log service tickets into the SITI’s Call Management System. If not resolved, escalate service ticket to appropriate support groups. Required skills & Experience - Excellent command of the English Language both written and verbal (Other...

**Position: Help Desk Support** **Location: Malaysia** **Contract: 6+ Months Extendable** - L1 IT helpdesk support users based in Malaysia. - Resources should be fluent in Chinese language. - 24X7 Support window. - Should know some technical support, would be good. - Should have knowledge of ticketing in customer support. **Job Type**:...

Responsibilities Provide 1st level hardware and software troubleshooting assistance over the phone or remotely Log service tickets into the SITI's Call Management System. If not resolved, escalate service ticket to appropriate support groups.Required skills & Experience Excellent command of the English Language both written and verbal (Other languages like...

**Requirements** - **Available to join on 9 July 2024**: - Any experience or education that related in IT related field - Available to working in **24 hours** rotational shift - **Fresh graduate** with **basic IT** related field are welcome - Extensive experience working with different operating systems including Windows and Mac OS - Comfortable working in...

**Requirements** - **Immediate joiner**: - Any experience or education that related in IT related field - Available to working in **24 hours** rotational shift - **Fresh graduate** with **basic IT** related field are welcome - Extensive experience working with different operating systems including Windows and Mac OS - Comfortable working in and assisting...

Troubleshoot the issues as much as possible. Escalate it to internal engineers (second tier)or partner vender if the issue is complicated, difficult to solve.Issues are IT solutions specializing in Network / Server / PC. Go onsite to customers to troubleshoot problems. Manage trouble ticket and keep track the progress. Update all stakeholders including the...

**Requirements** - **Immediate joiner**: - Any experience or education that related in IT related field - Available to working in **24 hours** rotational shift - **Fresh graduate** with **basic IT** related field are welcome - Extensive experience working with different operating systems including Windows and Mac OS - Comfortable working in and assisting...

**Requirements** - **Available to join on 9 July 2024**: - Any experience or education that related in IT related field - Available to working in **24 hours** rotational shift - **Fresh graduate** with **basic IT** related field are welcome - Extensive experience working with different operating systems including Windows and Mac OS - Comfortable working in...

Troubleshoot the issues as much as possible. Escalate it to internal engineers (second tier) or partner vender if the issue is complicated, difficult to solve. Issues are IT solutions specializing in Network / Server / PC. - Go on-site to customers to troubleshoot problems. - Manage trouble ticket and keep track the progress. Update all stakeholders...

service-oriented The GBS Account and Client Management Help Desk Specialist will manage a customer-focussed Help Desk that will be offering top quality front-line support to employees, external and internal customers related to GBS Finance and Human Resources functions. This position will be responsible to handle phone calls as well as manage inquiries...

**Γνωρίζετε το Club Med;** Διαθέτουμε περίπου 70 resorts,σε 26 χώρες, τα οποία λειτουργούν για χειμερινή ή καλοκαιρινή σαιζόν. Κάποια απο αυτά είναι ανοιχτά όλο το χρόνο. Προσφέρουμε στους πελάτες μας υψηλής...

**Γνωρίζετε το Club Med;**Διαθέτουμε περίπου 70 resorts,σε 26 χώρες, τα οποία λειτουργούν για χειμερινή ή καλοκαιρινή σαιζόν. Κάποια απο αυτά είναι ανοιχτά όλο το χρόνο. Προσφέρουμε στους πελάτες μας υψηλής...

Requirements- Immediate joiner: Any experience or education that related in IT related field Available to working in 24 hours rotational shift- Fresh graduate with basic IT related field are welcome Extensive experience working with different operating systems including Windows and Mac OS Comfortable working in and assisting others through company help desk...

Requirements- Available to join on 9 July 2024:Any experience or education that related in IT related field Available to working in 24 hours rotational shift- Fresh graduate with basic IT related field are welcome Extensive experience working with different operating systems including Windows and Mac OS Comfortable working in and assisting others through...

A Hotel Front Desk Agent is a professional who is **responsible for greeting guests in an efficient and courteous manner**. As the first face that many see upon arrival, the Hotel Front Desk Agent checks guests in and out of their rooms, distributes room keys, answers questions and processes payments for hotel services. Checking guests in and out. -...

**Service Desk agent - Japanese local speaker**: - 9 hours per days - 5days per week including PH and weekends. - Earliest working time - 5am - Latest working time - 10pm - Shift changes monthly between team. - **Support for Japan & Europe retails stores (hardware and software devices in a store)**: - Requirements JLPT N1, N2 or completed higher education...

**How you’ll make a difference ** As an IT & Facilities Help Desk Analyst with TechnologyOne you will manage, support and service requests to provide a world-class, dynamic and future focused environment for our people in each office. **What you’ll be doing ** - Providing IT and Facilities support, services and operating cycles; ensuring each...

A Hotel Front Desk Agent is a professional who is **responsible for greeting guests in an efficient and courteous manner**. As the first face that many see upon arrival, the Hotel Front Desk Agent checks guests in and out of their rooms, distributes room keys, answers questions and processes payments for hotel services. Checking guests in and out. -...

We are currently recruiting for Airport Services Agent in Kuala Lumpur, Malaysia. As an Airport Services Agent, you will support the operation by providing five star service to customers at the airport terminal and help create an enjoyable airport environment for customers whilst travelling. You will ensure a quality service and adherence to safety policies...