IT Help Desk

**Requirement**: - A bachelor’s degree in a related field. - Must have at least 2 to 3 years of experience and proven working experience in providing Help Desk support. - Working knowledge of help desk software, databases, and remote control - Strong client-facing and communication skills - Advanced troubleshooting and multi-tasking skills - Customer...

**Position: Help Desk Support** **Location: Malaysia** **Contract: 6+ Months Extendable** - L1 IT helpdesk support users based in Malaysia. - Resources should be fluent in Chinese language. - 24X7 Support window. - Should know some technical support, would be good. - Should have knowledge of ticketing in customer support. **Job Type**:...

Overview: STATEMENT: The GBS Account and Client Management Help Desk Agent, as part of the Thrive China hiring plan, will manage a customer-focused Help Desk offering top-quality front-line support to employees, external and internal customers related to GBS Finance and Human Resources functions. This transition is in line with the recent decision to move...

**Job Duties** - **Deliver high service level quality according to KPIs and SLAs** defined in the Service Partnership Agreements and all relevant productivity targets. - Resolve all day-to-day related issues and inquiries raised by employees, internal and external parties. - Use ServiceNow case management system to manage and close cases received according...

Troubleshoot the issues as much as possible. Escalate it to internal engineers (second tier) or partner vender if the issue is complicated, difficult to solve. Issues are IT solutions specializing in Network / Server / PC. - Go on-site to customers to troubleshoot problems. - Manage trouble ticket and keep track the progress. Update all stakeholders...

service-oriented The GBS Account and Client Management Help Desk Specialist will manage a customer-focussed Help Desk that will be offering top quality front-line support to employees, external and internal customers related to GBS Finance and Human Resources functions. This position will be responsible to handle phone calls as well as manage inquiries...

**JOB REQUIREMENTS**: - At least **2 years of experience in computer hardware/software server troubleshooting fields.**: - Minimum **Diploma or higher in information technology, computer science or relevant fields.**: - Ability to resolve server-related operational, configuration, and installation issues. - Proficiency in using Microsoft Office...

**JOB REQUIREMENTS**: - At least **2 years of experience in computer hardware/software server troubleshooting fields.**: - Minimum **Degree in information technology, computer science or relevant fields.**: - Ability to resolve server-related operational, configuration, and installation issues. - Proficiency in using Microsoft Office software. - Excellent...

**Title : Front Desk cum Admin** Location : Lowyat KL Working Days : Follow retail hour - 6 days per week 10.30am - 8.00pm Nature of Business : Established IT & Home appliances company - Handle walk in customers to assist them on product enquiries & complaints - Ensure the top and good service provided to the customers - Will check for products stocks /...

**How you’ll make a difference ** As an IT & Facilities Help Desk Analyst with TechnologyOne you will manage, support and service requests to provide a world-class, dynamic and future focused environment for our people in each office. **What you’ll be doing ** - Providing IT and Facilities support, services and operating cycles; ensuring each...

Position**:* **L1.5 Technical Help Desk Support* Location**: Plaza Sentral 5, KL Sentral 50470, Kuala Lumpur** Basic Salary**:* **RM 4,500 - RM 4,800* **Benefits**: - **Reward & Recognition up to RM 300 (based on performance)** Working Days**:5 days work, 2 days off (rotational)** Working Hours**:24-hour rotational shift (9 hours per shift)** **JOB...

**Title : Front Desk cum Admin** Location : Lowyat KL Working Days : Follow retail hour - 6 days per week - 10.30am - 8.00pm Nature of Business : Established IT & Home appliances company - Handle walk in customers to assist them on product enquiries & complaints - Ensure the top and good service provided to the customers - Will check for products stocks /...

**Job Summary** - Responsible to execute, monitor and ensure all users’ tickets are received, recorded, 1st level troubleshooting and or channel to respective support group in providing required IT support and services. - Responsible to maintain, support and ensure the availability and response time performance of the IT Service Desk within acceptable...

**Job Title**: Service Desk Analyst (English + Mandarin) **Location**:Kuala Lumpur, Malaysia **Experience**:3 to 8 Yrs **Desired Competencies (Technical/Behavioral Competency)** **Must-Have** - Strong English & Mandarin Communication and inter-personal skills. - Should have good experience in troubleshooting hardware issues for both desktops and laptops. -...

**Job Summary** - Responsible to execute, monitor and ensure all users’ tickets are received, recorded, 1st level troubleshooting and or channel to respective support group in providing required IT support and services. - Responsible to maintain, support and ensure the availability and response time performance of the IT Service Desk within acceptable...

**Job Summary** - Responsible to execute, monitor and ensure all users’ tickets are received, recorded, 1st level troubleshooting and or channel to respective support group in providing required IT support and services. - Responsible to maintain, support and ensure the availability and response time performance of the IT Service Desk within acceptable...

**Job Summary** - Responsible to execute, monitor and ensure all users’ tickets are received, recorded, 1st level troubleshooting and or channel to respective support group in providing required IT support and services. - Responsible to maintain, support and ensure the availability and response time performance of the IT Service Desk within acceptable...

**Job Summary** - Responsible to execute, monitor and ensure all users’ tickets are received, recorded, 1st level troubleshooting and or channel to respective support group in providing required IT support and services. - Responsible to maintain, support and ensure the availability and response time performance of the IT Service Desk within acceptable...

**Job Summary** - Responsible to execute, monitor and ensure all users’ tickets are received, recorded, 1st level troubleshooting and or channel to respective support group in providing required IT support and services. - Responsible to maintain, support and ensure the availability and response time performance of the IT Service Desk within acceptable...

Omnidesk is a standing desk company based in Singapore, Australia and Malaysia. Our mission is to help our users build a workspace that feels good, is more productive and ergonomic. Your role as the Graphic Designer in our team will be crafting visually stunning and engaging designs that align with our brand identity and marketing objectives. You will...