Relationship Manager

4 weeks ago


Subang Jaya, Malaysia CSA ACADEMY SDN BHD Full time

We are seeking an experienced Relationship Manager to build strong client relationships, provide financial solutions, and drive business growth. Must have excellent communication skills and a proven record in client retention. Join us to enhance client success and organizational growth.

**Key Responsibilities**:

- Cultivate and enhance relationships with customers
- Educate and inform clients about the company's products and services
- Address client complaints promptly and resolve issues effectively
- Conduct customer satisfaction surveys and provide recommendations to enhance client satisfaction
- Develop and implement strategic financial goals
- Initiate discussions with clients regarding matters related to their portfolio(s)
- Serve as a Relationship Manager for designated client relationships, overseeing financial planning, administration, and offering advice and solutions ▪ Plan and coordinate ad hoc events

**Qualifications**:

- Minimum SPM or Bachelor's degree in business administration, marketing, or a related field
- Proficient in both Bahasa English and Bahasa Malaysia
- Three or more years of experience in customer service, sales, or a related position
- Exceptional verbal and written communication skills
- Outgoing personality with a positive attitude
- Ability to lead and collaborate within a team
- Strong conflict resolution and interpersonal skills, capable of building lasting relationships with clients
- Results-oriented and persistent
- Capable of working under pressure and managing priorities effectively
- Exceptional organizational skills and a strong work ethic
- Significant background in managing a portfolio of high-risk clients

Pay: RM3,300.00 - RM4,500.00 per month

**Benefits**:

- Maternity leave
- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday



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