IT Support Manager

Provide technical support and assistance to end-users, ensuring their issues are addressed and rectified promptly. - Able to handle all incident ticket update as ITIL standard. - Troubleshoot and resolve customer's problems within the company's ticketing system, and remote assistance tools. - Answer the call and record detailed information about reported...

Provide technical support and assistance to end-users, ensuring their issues are addressed and rectified promptly. - Able to handle all incident ticket update as ITIL standard. - Troubleshoot and resolve customer's problems within the company's ticketing system, and remote assistance tools. - Answer the call and record detailed information about reported...

_Hybrid role - 2 weeks work from home, 2 weeks work from office_ - Answer inbound calls from Hong Kong and Macau users and record any issue to proceed with relevant action. - Provide technical support and assistance to end-users - Identify issue urgency and escalate to appropriate group. - Troubleshooting issue through remoting tools and verbal...

**Responsibilities**: - Lead and coach a team of security engineers in supporting security operations and IT infrastructure, including clouds. - Ensure that the IT support team is providing high-quality support to our customers. - Develop and implement new support processes and procedures. - Manage the IT support budget. - Mentor and develop junior IT...

Duties: - Ensure maintenance/support contracts, system operations, Extension and modernisation project and spare parts sales to meet and exceed given sales targets. - Develop and maintain strong business relationships with new customers. - Maintain good relationship with installed base customers and to constantly explore further CS business opportunities...

**Roles & responsibilities**: **Manage project execution and delivery, projects include**: - Tech Core Digital Workplace, Connectivity, HW/SW products - EoL of Core Tech products - Other Tech products, such as Clouds, Security etc. - Retail, Warehouse, LO and Workplaces - Run projects in line with the product domain priorities and governance. - Utilizes the...

Office location: CD Hub (Subang High Tech) - Contract Duration: 12 months - Salary: RM2,500 per month - Commission: - Order Management (individual commission can be up till RM,2500 per month) **Fibre Operation Support (Order Management) - 3 Vacancies** **Responsibilities**: - Secure customer appointment & liase with partners closely to secure...

IT Software/Application Project Manager with strong functional and technical experience. **Your Responsibilities**: - Accountable for successful delivery of assigned project within time, quality and cost; based on project management methodology. - To support preparation of RFQ/RFP, and other special projects and obtain approval from the Investment...

The Customer Support Manager is customer focused, technology savvy and forms part of our Global Customer Support team. The role requires strong communication skills, experience in providing customer support and strong technical skills, having aptitude to troubleshoot issues, identify workarounds and solutions, as well as juggle several tasks at a time. The...

**Summary**: We are seeking a highly motivated and experienced IT Support Manager to lead and coach a team of security engineers in supporting security operations and IT infrastructure, including clouds. As an IT Support Manager, you will be responsible for the day-to-day operations of the IT support team, ensuring that they are providing high-quality...

**Summary**: We are seeking a highly motivated and experienced IT Support Manager to lead and coach a team of security engineers in supporting security operations and IT infrastructure, including clouds. As an IT Support Manager, you will be responsible for the day-to-day operations of the IT support team, ensuring that they are providing high-quality...

**Summary**: We are seeking a highly motivated and experienced IT Support Manager to lead and coach a team of security engineers in supporting security operations and IT infrastructure, including clouds. As an IT Support Manager, you will be responsible for the day-to-day operations of the IT support team, ensuring that they are providing high-quality...

**Job Summary** The role of Head, IT SAP Support leads a best-in-class Global Level 2 SAP S/4 HANA Production Support team; and will collaborate and coordinate closely with the business and other Global IT teams to maintain a stable, highly available business system on which Abbott can conduct its world-wide business activities. The position is responsible...

Responsibilities: - Lead, direct and control assigned sales & marketing functions to ensure policies, procedures, strategies and activities meet the organization's short and long-term business objectives. - Negotiate terms of sales with clients that will maximize the organization's business interests. - Lead, direct, evaluate and develop the sales team to...

**Position: USP Claims Management Specialist** **Headcount: 1** **Contract Duration: 12 months** **Location: CD Tower, PJ** **Experience: 1 to 3 years** **Mandatory Requirements**: - Claim Management. - Stakeholder Management. - Good Communication skills. - Flexible to work on weekend to support ad-hoc request from MCMC. **USP Claims Management...

**Company Description** Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 18,000 trained professionals in a worldwide network of over 350 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and...

Play a crucial role in ensuring the smooth operation and optimization of our Salesforce platform and associated technologies. What we ask - A minimum of 7years working experience and relevant track record working in multinationals in the field of IT. - A recognized Degree in Computer Science, IT or a related discipline. - Proven experience working with...

**Location**:Petaling Jaya, MY, MY**Job Function**:Business Support**Requisition Number**:143663**Description**: **General responsibilities**: - Plan and prepare materials for scheduled meetings, conferences, and conference calls. - Assist in the planning and coordination of workshops, sales meetings, and corporate events. - Record accurate minutes of...

Position**:Budget Management Support** Duration: 12 months Location: Petaling Jaya Start date: Immediately **Job responsibilities**: - To compare actual expenditure against business plan and analyze the variance. - To prepare the annual business plan by collating information and assumption from the various HODs. - To prepare reforecast and adjustments to...

**Voice Call Handling**:excellent knowledge of handing voice calls. - **Infrastructure Monitoring**: Good understanding of Infrastructure components and respective alerts. - **Exchange**: Knowledge on functioning and configuration of Microsoft Exchange client. Messaging support for exchange. **AD**: Knowledge on - Active directory, Proxy, DNS, Group...