Customer Experience Specialist

Provide friendly and efficient service to the travel community of our client. - Be a first point of contact to handle and resolve customer complaints. - Respond professionally to inbound phone calls, including urgent situations. - Identify and escalate issues appropriately. - Research information and troubleshoot problems using available resources. -...

**#BeMore** Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore! **Top Reasons to work with TDCX** -...

Location: **Malaysia** - Department: Customer Service- Location: Malaysia- Team and Role Introduction: - The Customer Experience (CX) team is responsible for improving end to end journey experience for our customers (buyers and sellers) on Lazada. Customer Experience is a critical function and fundamental to the sustainable growth of our platform.You will...

Location: **Malaysia** - Department: Customer Service- Location: Malaysia- Team and Role Introduction: - Market Insight & Operations (MIO) is a function in Lazada Customer Care that analyses customer & seller data, conducts root cause and trending analysis, provides insights and recommendations that result in great buyer & seller...

Location: **Malaysia** - Department: Customer Service- Location: Malaysia- Team and Role Introduction: - MIO (Market Insights & Operations) is a function in Lazada Customer Care that analyses customer & seller data, conducts root cause and trending analysis, provides insights and recommendations that result in great buyer & seller...

**What is this job about?** - We are an insurance brokerage company, seeking an experienced Customer Success Support to join our team. - This position involves managing insurance claims and policy renewals for our clients. **Key Responsibilities**: - Guide customers through the claims process, providing clear information and support. - Liaise with...

Location: **Malaysia** - Department: Customer Service- Location: Malaysia- Team and Role Introduction: - The Seller Experience (SX) team is responsible for improving end to end customer journey experience our Sellers on the Lazada platform.You are required to own and execute strategic, cross-functional projects across SEA with a strong background in leading...

**Responsibilities**: - Acting as a first point of contact: dealing with correspondence and phone calls. - To ensure the day-to-day operations of IT Service Helpdesk & Customer Services. - To provide customer service to brokers, service information, resolving problems, attend to enquiries. - Routinely examine, monitor for defects / downtimes. - Coordinate...

Provide friendly and efficient service to the travel community of our client. - Be a first point of contact to handle and resolve customer complaints. - Respond professionally to inbound phone calls, including urgent situations. - Identify and escalate issues appropriately. - Research information and troubleshoot problems using available resources. -...

#BeMore Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore! Top Reasons to work with TDCX Attractive...

Malaysia **Experience**: Adoption Specialist **Skills**:Adoption Specialist Job Purpose Job Responsibilities - Increase the adoption of IT services and solutions by promoting the use and features of IT services to connect end users with the appropriate tool for the job. - Develops change management campaign and the liaison between User Services Onsite...

Location: **Malaysia** - Department: Customer Service- Location: Malaysia- Team and Role Introduction: - The Seller Experience (CX) team is responsible for improving end to end journey experience for our sellers on Lazada. Customer Experience is a critical function and fundamental to the sustainable growth of our platform. You will lead strategic,...

Provide friendly and efficient service to the travel community of our client. - Be a first point of contact to handle and resolve customer complaints. - Respond professionally to inbound phone calls, including urgent situations. - Identify and escalate issues appropriately. - Research information and troubleshoot problems using available resources. -...

**SUNWAY MALLS**: - BE PART OF US NOW!** Come be part of one of the leading shopping mall managements in Malaysia! Join us in creating history while preserving our core values of integrity, humility, excellence and togetherness. **Summary** Based in Sunway Pyramid, you will be part of the exciting Customer Experience team, contributing in the total...

Cognizant is seeking a Cloud Infrastructure Specialist to join us in Kuala Lumpur. In this role, you'll build, implement, and operate IT solutions based on various vibrant technologies such as virtualization, container, JEE-based middleware, API gateway, cloud, APM and big data. As a Cloud Infrastructure Specialist, you will also be a key technical...

**Customer Service Specialist (Korean Speaker) - fully wfh** - _Fresh Graduate / no experience is welcome! _ A Multi-national Company based in Kuala Lumpur is looking for a Customer Service Specialist (Korean speaker). **Your new company** A leading multinational company has formed a global Customer Service (Korean speaker) in supporting their global...

**About the job Demand Generation Specialist**: **_Job Description _** **_Oxydata Software Sdn Bhd is a multinational Malaysian company established in 2006. Our core competencies include IT Managed Services, Dev/Ops, Outsourcing, and Mobile apps. We provide end-to-end development in Microsoft, Java and Opensource technology platform. We help our...

**Our Mission** To help businesses save time and money, and unleash their human potential. Our vision is to power and empower millions of businesses with our software. **About Jibble Group** We're a scale-up in the Workforce Management space that has fully embraced remote work since 2017. Headquartered in London, UK, we have close to 80 staff in 16...

Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating. - We...

#BeMore Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore! Top Reasons to work with TDCX Attractive...