Apac Payroll Consultant

5 months ago


Kuala Lumpur, Malaysia activpayroll Full time

**Description**:
Our teams in APAC support a fantastically diverse range of clients across the region to deliver a seamless and consistent payroll service via our established network of in-country payroll partners, as well as through delivering in-house payroll processing.

**And now for the technical bit...**:
You'll be the focal point for your own portfolio of clients, understanding their requirements and working with our in-country payroll partners to ensure that the client receives the right outcome, every time. You’ll also be end to end processing Singapore and Hong Kong payrolls independently for a range of clients.

This is a fast-paced coordination and payroll role, working with clients and partners across multiple countries, troubleshooting problems where they arise and making sure we maintain the high standards our customers have come to expect from us.
- Working closely with our in-country partners, you’ll be maintaining great relationships and processes to ensure that client payrolls are delivered on time and accurately
- You’ll also be end to end processing Singapore and Hong Kong payrolls
- You’ll be coordinating and controlling data flows and exchanges, as per the agreed payroll calendar, setting up new clients and being the focal point for any queries
- Ensuring systems and tools are up-to-date and accurate, you’ll be preparing payroll calendars, checklists and data sheets, and ensuring we have the most up-to-date information
- You’ll coordinate and host client calls to ensure that our service delivery is on track and that we are able to identify any opportunities for improvements
- You’ll also prepare monthly governance reports by client and by country, ensuring that all monthly paperwork is completed accurately and on time

**Does this sound like you?**:
This is a really client centric role, so you'll have fantastic customer service skills and a knack for numbers, as well as the ability to manage a really varied workload with a lot of client and partner interaction.
- Experience in Singapore and Hong Kong payroll delivery preferred
- Passion for numbers with some experience in either a payroll position, or from another financial background
- As this role will interact with clients and partners across the APAC region, having additional language skills would be really advantageous but is not a requirement
- An unusually high attention to detail and a persistent problem solver
- Organised and structured approach to your work
- Really good with systems, data bases and software packages
- Naturally good communication skills, and great builder of relationships

**About activpayroll**:
**Our Story**

From our entrepreneurial origins as a founder led start up, to a high performing global player working with some of the world's most recognisable brands, activpayroll has both a fantastic history and masses of future potential.

Our story began in 2001, when our founder saw a gap in the market to support the oil and gas industry. Today, we are a leading global professional service organisation, providing integrated global and domestic payroll solutions, expatriate taxation services, global HR services and online HR people management tools to over 1,200 companies in more than 150 countries worldwide.

**We’ve Got You**

Hiring people is more than an investment of time and money - it’s an investment of trust.

You trust us to help you realise your fullest potential, work with brilliant people and recognise your achievements. In return, we trust your abilities, we trust your instincts and we trust your intentions. We are fully behind you to deliver the great work you are capable of without micromanagement, empowering you to make the tough calls and valuing your opinions, ideas and abilities.

**Our Culture and Values**

Creating a fair, inclusive team is central to our ethos, and we are committed to fostering equity and belonging in everything we do. Our core values - Big, Bold, Brilliant - underpin our shared commitment to embracing change, championing innovation and valuing every perspective our people bring to the table.

Flexibility has also been key to success in our business - whether that be through flexible and hybrid working, or through career development opportunities that suit everyone, from secondments and special projects, to professional qualifications and development programmes.


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