IT Help Desk Support
4 days ago
**Requirements**
- **Immediate joiner**:
- Any experience or education that related in IT related field
- Available to working in **24 hours** rotational shift
- **Fresh graduate** with **basic IT** related field are welcome
- Extensive experience working with different operating systems including Windows and Mac OS
- Comfortable working in and assisting others through company help desk software
**Responsibility**
- Identifying hardware and software solutions.
- Troubleshooting technical issues.
- Diagnosing and repairing faults.
- Resolving network issues.
- Installing and configuring hardware and software.
- Following up to ensure the problem is resolved.
- Replacing or repairing the necessary parts.
**Working timing**:
- Rotational shift
- 12 hours/per day
- 4 Working days
- 3 Off day
**Working location**:
- Jalan Kia Peng, Kuala Lumpur (nearby Bukit Bintang area)
**Benefits**
**Remuneration Package**
- Basic: RM2,000 - RM2,500
- Standby allowance
- Attendance allowance
- Overtime allowance
**Salary**: RM2,000.00 - RM2,500.00 per month
**Benefits**:
- Maternity leave
- Parental leave
Schedule:
- Rotational shift
Supplemental pay types:
- Attendance bonus
- Overtime pay
Application Question(s):
- Are you available to join by 22 April 2024?
- Do you mind to working in 24/7 shift?
**Experience**:
- IT support: 1 year (preferred)
Application Deadline: 04/22/2024
-
Help Desk Support
3 weeks ago
Kuala Lumpur, Malaysia Panasia Full time**Position: Help Desk Support** **Location: Malaysia** **Contract: 6+ Months Extendable** - L1 IT helpdesk support users based in Malaysia. - Resources should be fluent in Chinese language. - 24X7 Support window. - Should know some technical support, would be good. - Should have knowledge of ticketing in customer support. **Job Type**:...
-
IT Help Desk Support
2 weeks ago
Kuala Lumpur, Malaysia Telecontinent Sdn Bhd Full time**Requirements** - **Available to join on 9 July 2024**: - Any experience or education that related in IT related field - Available to working in **24 hours** rotational shift - **Fresh graduate** with **basic IT** related field are welcome - Extensive experience working with different operating systems including Windows and Mac OS - Comfortable working in...
-
IT Help Desk
1 week ago
Kuala Lumpur, Malaysia amIT Global Solutions Sdn Bhd Full timeResponsibilities - Provide 1st level hardware and software troubleshooting assistance over the phone or remotely - Log service tickets into the SITI’s Call Management System. If not resolved, escalate service ticket to appropriate support groups. Required skills & Experience - Excellent command of the English Language both written and verbal (Other...
-
Help Desk Agent
1 week ago
Kuala Lumpur, Malaysia ISCISTECH Business Solution Sdn Bhd Full time**Requirement**: - A bachelor’s degree in a related field. - Must have at least 2 to 3 years of experience and proven working experience in providing Help Desk support. - Working knowledge of help desk software, databases, and remote control - Strong client-facing and communication skills - Advanced troubleshooting and multi-tasking skills - Customer...
-
IT Help Desk Support
1 week ago
Kuala Lumpur, Malaysia Telecontinent Sdn Bhd Full time**Requirements** - **Available to join on 9 July 2024**: - Any experience or education that related in IT related field - Available to working in **24 hours** rotational shift - **Fresh graduate** with **basic IT** related field are welcome - Extensive experience working with different operating systems including Windows and Mac OS - Comfortable working in...
-
Specialist, Help Desk
2 weeks ago
Kuala Lumpur, Malaysia Herbalife Full timeOverview: STATEMENT: The GBS Account and Client Management Help Desk Agent, as part of the Thrive China hiring plan, will manage a customer-focused Help Desk offering top-quality front-line support to employees, external and internal customers related to GBS Finance and Human Resources functions. This transition is in line with the recent decision to move...
-
IT Help Desk
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia amIT Global Solutions Sdn Bhd Full timeResponsibilities Provide 1st level hardware and software troubleshooting assistance over the phone or remotely Log service tickets into the SITI's Call Management System. If not resolved, escalate service ticket to appropriate support groups.Required skills & Experience Excellent command of the English Language both written and verbal (Other languages like...
-
IT Help Desk Support
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Telecontinent Sdn Bhd Full timeRequirements- Immediate joiner: Any experience or education that related in IT related field Available to working in 24 hours rotational shift- Fresh graduate with basic IT related field are welcome Extensive experience working with different operating systems including Windows and Mac OS Comfortable working in and assisting others through company help desk...
-
IT Help Desk Support
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Telecontinent Sdn Bhd Full timeRequirements- Available to join on 9 July 2024:Any experience or education that related in IT related field Available to working in 24 hours rotational shift- Fresh graduate with basic IT related field are welcome Extensive experience working with different operating systems including Windows and Mac OS Comfortable working in and assisting others through...
-
Kuala Lumpur, Malaysia JP Associates Full timeservice-oriented The GBS Account and Client Management Help Desk Specialist will manage a customer-focussed Help Desk that will be offering top quality front-line support to employees, external and internal customers related to GBS Finance and Human Resources functions. This position will be responsible to handle phone calls as well as manage inquiries...
-
Kuala Lumpur, Malaysia JP Associates IT recruitment Full time**Job Duties** - **Deliver high service level quality according to KPIs and SLAs** defined in the Service Partnership Agreements and all relevant productivity targets. - Resolve all day-to-day related issues and inquiries raised by employees, internal and external parties. - Use ServiceNow case management system to manage and close cases received according...
-
L1 Help Desk
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Sakura Recruit Malaysia Full timeTroubleshoot the issues as much as possible. Escalate it to internal engineers (second tier)or partner vender if the issue is complicated, difficult to solve.Issues are IT solutions specializing in Network / Server / PC. Go onsite to customers to troubleshoot problems. Manage trouble ticket and keep track the progress. Update all stakeholders including the...
-
L1 Help Desk
3 weeks ago
Kuala Lumpur, Malaysia Sakura Recruit Malaysia Full timeTroubleshoot the issues as much as possible. Escalate it to internal engineers (second tier) or partner vender if the issue is complicated, difficult to solve. Issues are IT solutions specializing in Network / Server / PC. - Go on-site to customers to troubleshoot problems. - Manage trouble ticket and keep track the progress. Update all stakeholders...
-
IT & Facilities Help Desk Analyst
4 weeks ago
Kuala Lumpur, Malaysia Technology One Limited Full time**How you’ll make a difference ** As an IT & Facilities Help Desk Analyst with TechnologyOne you will manage, support and service requests to provide a world-class, dynamic and future focused environment for our people in each office. **What you’ll be doing ** - Providing IT and Facilities support, services and operating cycles; ensuring each...
-
IT & Facilities Help Desk Analyst
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Technology One Limited Full timeHow you'll make a difference As an IT & Facilities Help Desk Analyst with TechnologyOne you will manage, support and service requests to provide a world-class, dynamic and future focused environment for our people in each office.What you'll be doing Providing IT and Facilities support, services and operating cycles; ensuring each interaction delivers a...
-
Front Desk
3 weeks ago
Kuala Lumpur, Malaysia IT Solution Sdn Bhd Full time**Title : Front Desk cum Admin** Location : Lowyat KL Working Days : Follow retail hour - 6 days per week 10.30am - 8.00pm Nature of Business : Established IT & Home appliances company - Handle walk in customers to assist them on product enquiries & complaints - Ensure the top and good service provided to the customers - Will check for products stocks /...
-
Front Desk
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia IT Solution Sdn Bhd Full timeTitle : Front Desk cum AdminLocation : Lowyat KLWorking Days : Follow retail hour 6 days per week 10.30am 8.00pmNature of Business : Established IT & Home appliances company Handle walk in customers to assist them on product enquiries & complaints Ensure the top and good service provided to the customers Will check for products stocks / spare parts and key...
-
IT Service Desk Executive
4 weeks ago
Kuala Lumpur, Malaysia IT Consulting Company Full time**Job Summary** - Responsible to execute, monitor and ensure all users’ tickets are received, recorded, 1st level troubleshooting and or channel to respective support group in providing required IT support and services. - Responsible to maintain, support and ensure the availability and response time performance of the IT Service Desk within acceptable...
-
IT Service Desk Executive
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia IT Consulting Company Full timeJob Summary Responsible to execute, monitor and ensure all users' tickets are received, recorded, 1st level troubleshooting and or channel to respective support group in providing required IT support and services. Responsible to maintain, support and ensure the availability and response time performance of the IT Service Desk within acceptable level. Respond...
-
IT Service Desk Executive
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia IT Consulting Company Full timeJob Summary Responsible to execute, monitor and ensure all users' tickets are received, recorded, 1st level troubleshooting and or channel to respective support group in providing required IT support and services. Responsible to maintain, support and ensure the availability and response time performance of the IT Service Desk within acceptable level. Respond...