Manager, Single Manager Operations

5 months ago


Kuala Lumpur, Malaysia MUFG Investor Services Full time

Company Description
**About MUFG Investor Services**:
Experience something Brilliantly Different with a career at MUFG Investor Services.

Who are we? In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group, and we partner with over 480 loyal global investment firms to provide them with administration, asset services, banking and fund financing.

We’re in 14 global locations and provide an exceptional hub of Brilliantly Different talent to thrive.

LI-Hybrid

**Job Description**:
**Requirement**

SMO is an internal MUFG unit, with teams in Singapore, Halifax & Dublin that work hand in hand with our client service team. Due to exceptional demand for its services we are seeking a Manager for a new team to be based in Singapore.

**Core responsibilities**
- As Manager of the hedge fund operations team, core responsibilities will include:

- Management of a team of 5 to 10 people that will operate & oversee reconciliation technology to deliver a full reconciled gross NAV;
- Recruitment & ongoing management of staff;
- Play a lead role in onboarding new business into the team;
- Delivery periodic KPI reporting;
- Ensure client SLA’s are strictly adhered to;
- Develop and maintain relationships with client service teams & hedge fund clients;
- Ownership, management and resolution of all client & internal client queries;

**Qualifications**:
**Key Requirements**:

- University degree in Finance, Accounting, Business, Science, Information Technology, Mathematics or other quantitative field is a minimum;
- Minimum of 5 years of experience in financial services industry and minimum 3 years supervising staff;
- Awareness of the needs of clients and an ability to deliver an excellent client service;
- An analytical mind and a willingness to embrace new technologies to identify new solutions & inefficient processes;
- Excellent communication and interpersonal skills;
- Strong knowledge of financial products such as equities, bonds, forwards, futures, options and OTC products essential;
- Proven investigative, analytical and problem solving skills;
- Well organized with strong time management skills;
- Proven passion to improve processes and increase efficiency;
- Experience managing projects and change;
- Demonstrated client service focus;
- Strong attention to detail;
- Excellent time management and organizational skills and a dedicated team player;
- Exceptional interpersonal and communication skills;
Additional Information

At MUFG Investor Services, we are exceptionally proud of our approach to Hybrid Working. It enables the flexibility to thrive from wherever our employees work and, stay connected to their team and our culture. When we make Hybrid Working plans, we get to know the individual and pride ourselves in underpinning all our decisions with fairness and consistency.

MUFG Investor Services provides all of its employees with an extremely attractive compensation package. In addition to base salary, there is a group medical insurance scheme, group pension scheme, reimbursement of professional subscriptions, paid holidays and assistance towards gym memberships.

**MUFG is an equal opportunity employer.



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