![Malaysia Airports Holdings](https://media.trabajo.org/img/noimg.jpg)
Admin/operations Officer
4 weeks ago
**Date**:30 May 2024
**Location**: Sepang, 10, MY, 64000
**Company**:Malaysia Airports Holdings Berhad
**POSITION GENERAL SUMMARY**
To ensure smooth and efficient operations of terminal.
**ESSENTIAL POSITION FUNCTIONS**
- Monitor the operations within and coordinate with related agencies and units; to ensure smooth flow of passengers.
- Ensure all facilities are serviceable and well maintained. To take necessary actions on facilities that was reported faulty.
- To manage/ coordinate/liaise with others agencies for any event/crisis/emergencies.
- Supervise the performance of the Terminal Operations staffs that are under his/her jurisdictions.
- Liaise with AODM; on the overall status of the airport.
- To compile all report on operation and facilities.
- Ensure compliances to IMS and other certifications requirement.
- To attend meeting on behalf of Duty Executives / Terminal Manager during their absence.
- Monitor and ensure that the management of the VIP rooms is carried out as per SOP and Courtesy and Care.
- Monitor/manage the performance of the service contractors at the terminal and ensure that they performed as per contract agreement.
- Handle all complaints or feedbacks in a professional manner.
**Key Challenges**:
- Ensure that the services provided are exceeding passenger expectation.
- Ensure Terminal score high in ASQ elements that related to terminal functions.
**Skills**:
- Ability to work in group or individually
- Able to coordinate with other agencies
**Relevant Industries**:
**Internal**
- Certificate/STPM with minimum 5 years relevant experience
- SPM with minimum 7 years relevant experience
- Must achieve and maintain the following performance rating for two (2) consecutive years of at least Exceptional / A or Outstanding / B; and Minimum Meet Expectations / C
**External**
- At least 3 Principals
- CGPA > 2.8
**Education**:
**Internal**
- Diploma/Certificate preferably in Airport Operation Management
- STPM
- SPM with Credit in Bahasa Malaysia and Pass in English and Mathematics
**External**
- Diploma preferably in Airport Operation Management
**Additional Information**:
Open for Malaysian citizens only.
Applications should reach us no later than 6 June 2024
**Job Segment**:Operations Manager, Facilities, Administrative Assistant, Manager, Operations, Administrative, Management
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